酒店回复: Dear Guest,Thank you for choosing Maya Ubud Resort & Spa!We are pleased you enjoyed our resort's serene forest setting, Heavenly Pool Villa, and the variety of food and evening cultural performances.It’s great that your children had a great time at the kids’ club. We look forward to welcoming you and your family again for another relaxing stayWith kind regards,Wayan MaraResort Manager
酒店回复: Dear Guest,Thank you for staying at Maya Ubud Resort & Spa!On behalf of the team, please accept our sincere apologies for the discomfort you experienced with the initial room and the paint smell upon your arrival. We also regret to learn about your concern regarding the interaction with our team. At Maya Ubud Resort & Spa, we welcome guests from all continents with equal care and respect, and it is concerning to read that your experience did not reflect this commitment.Your feedback has been taken seriously and shared internally for our attention. We appreciate your acknowledging the natural surroundings of the resort, including the rainforest, rice paddies, and streams.We hope to have the opportunity to welcome you back to our resort in the future and provide you with a more comfortable and consistent experience.With kind regards,Wayan MaraResort Manager
酒店回复: Dear Kanjianyuanfang2025,Thank you for staying with Maya Ubud Resort & Spa and for sharing your experience! We are glad that, despite the change in your plans, you had the time to fully enjoy the natural surroundings of our 10-hectare resort. The forests, river valley, and fresh atmosphere after the rain truly create a special setting, and we are grateful for your kind comparison and appreciation of the value offered.It is great to know that Maya Ubud Resort & Spa will be your first choice when returning to Ubud. We look forward to welcoming you back for another memorable stay.With kind regards,Wayan MaraResort Manager
酒店回复: Dear Guest,Thank you for staying with us at Maya Ubud Resort & Spa!We value your feedback about our unique valley setting, lush greenery, and the tranquil atmosphere that makes our resort feel like a hidden retreat in Ubud. It is rewarding that the experience felt distinctive and memorable, and that our team’s service added to your stay.We look forward to welcoming you back for another special escape.With kind regards,Wayan MaraResort Manager
4.8分
惊叹森林双床套房
家庭亲子
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本次巴厘岛之行，一共住了三家酒店，玛雅乌布是性价比最高的选择，酒店的国人也很多，再次印证了“国人喜欢的，往往不会错”的道理。酒店整体环境很好，绿意盎然，正对大堂的步道很有仪式感，两边是草坪和椰子树，拍照很出片。还有一条森林徒步道，沿着河边，台阶很滑，不太建议老人和小孩行走。酒店的梯田景观虽然不大，但其实和外面的景点大同小异。早餐体验也还粗错，单点和自助相结合，可以边吃饭边欣赏风景。晚餐还有表演，虽然看不懂，但是也挺有氛围。TREE BAR 提供的三明治和沙拉分量十足，可以作为简餐。酒店的泳池不大，但是人不算多，悬崖泳池风景很棒。不过我们在入住期间，房间电话一直是坏的，一盏台灯也不亮，建议酒店在客人入住前，能对房间内各项设施进行一次更为细致的检查，确保所有设备都能正常运作。
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酒店回复: Dear Guest,Thank you for staying with us at Maya Ubud Resort & Spa and for sharing such a detailed review!We appreciate your comments about our surroundings, value, breakfast experience, evening performances, and Tree Bar. It is rewarding to know that the natural greenery, river trail, and cliffside pool created a memorable atmosphere during your Bali trip.At the same time, we sincerely apologize for the inconvenience caused by the room phone and bedside lamp. On behalf of the team, thank you for highlighting this, as it helps us improve our room inspection process to ensure everything is in proper working condition before arrival. Hope to have the opportunity to welcome you again for an even better stay.With kind regards,Wayan MaraResort Manager
酒店回复: Dear Xukangwen,Thank you for staying at Maya Ubud Resort & Spa! We are thrilled you enjoyed our exceptional dining experience, from the beautifully presented dishes to the traditional dance performances, making your stay truly unforgettable. It’s wonderful that the serene, eco-friendly surroundings and the peaceful, coconut palm-lined paths added to the magic of your visit.Glad to hear you found our rooms comfortable and enjoyed the buffet breakfast, despite the natural sounds of the forest. Your positive comments mean a lot, and look forward to welcoming you back for another remarkable stay at our resort.With kind regards,Wayan MaraResort Manager
酒店回复: Dear Guest,Thank you for staying with us!On behalf of the team, please accept our sincere apologies for the disappointment you experienced with the villa facilities and the pool condition during your stay. Your comments regarding the room features and bathroom layout are taken seriously, and we appreciate you bringing these concerns to our attention.We are grateful for your note about the resort environment and truly regret that parts of your stay did not meet expectations. Hope to have the opportunity to welcome you back to Maya Ubud Resort & Spa and provide a more comfortable experience.With kind regards,Wayan MaraResort Manager
酒店回复: Dear Guest,Thank you for spending time at Maya Ubud Resort & Spa!We value your positive comments about natural surroundings, spacious rooms, dining experiences, and daily activities. We are also glad we could assist with your belongings after departure. Look forward to welcoming you back again soon.With kind regards,Wayan MaraResort Manager
5.0分
惊叹森林特大床套房
情侣出游
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玛雅乌布度假村是近几年来最喜欢的东南亚酒店！
服务非常完美！从前台到餐厅到健身房
是我在巴厘岛最心甘情愿给小费的的一家酒店
房间给的是两个阳台的房间 阳台风景非常美
river cafe 旁的泳池 能看小溪 很干净很美
网球场 健身房的服务 也无可挑剔
有驻场教练 有提供水和球
早餐非常丰富 tree bar和river cafe两家餐厅都吃了炒饭 汉堡 披萨 意面都不错；人均100+ 价格合理！
9 / 10
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酒店回复: Dear Pupu19,Thank you for staying with us at Maya Ubud Resort & Spa! It is truly encouraging to know that our service across the Front Office, restaurants, gym, and recreational facilities made such a positive impression during your time with us.We value your recognition of our Room views, River Café, Infinity pool, breakfast variety, and the support provided at our tennis courts and fitness centre. We look forward to welcoming you back again for another memorable stay.With kind regards,Wayan MaraResort Manager
酒店回复: Dear Guest,Thank you for staying at Maya Ubud Resort & Spa and for sharing your thoughtful feedback! We agree with you regarding the value offered, our resort setting, and the experiences provided—from the villa and distinctive infinity pools overlooking the stream to the dining options and local cultural performances. It is also encouraging to know that the warmth of our team made a positive impression.We also understand your comments regarding the temporary shuttle drop-off situation due to road construction, and we appreciate your understanding during this period. We look forward to welcoming you back for another stay.With kind regards,Wayan MaraResort Manager
定的villa，环境很舒服，感觉住在森林里，孩子最喜欢的kids club，可惜只开到下午一点半，早餐很丰富，餐厅好吃，晚上有表演，赞。
不确定是不是因为房间订满了，但我下午五点左右到，给了我一间油漆味很重的一楼房间。后来跟前台协商之下，给我第二天换房了。但总的来说，这家酒店有点看人下菜，对亚洲人整体不算太友善。看我英语好，态度才好起来。
但酒店确实很大，雨林稻田溪流各种景致都能看到，如果是追求自然风景，英语足够好的，可以考虑。
本来只是在乌布随便找了家酒店，这样追海豚可以比住南部早半小时，还好由于下雨取消了行程，让我们有充分的时间好好欣赏了这家酒店的美景。我们是从巴厘岛Ayana换过来的，这里感觉就是一个小Ayana啊，森林环抱，绿意丛丛，有山有河有瀑布，一步一景，特别是雨后的那份滋润和焕然一新的感觉，空气里有洋溢着清新。酒店的价格也非常美好，性价比超高。以后如果来乌布，这家一定是首选。
我们定的基础房型 没想到也是一栋一栋单独的小Villa 服务特别好 整个酒店沿山谷而建 面积很大 但是非常有特色 活动也比较多 酒店像游离在乌布之外 神秘静谧 但是又充满乌布的特色 绿色 雨林 自然和谐共处 和海边的酒店是很不一样的体验🫶是一次很不一样的体验
本次巴厘岛之行，一共住了三家酒店，玛雅乌布是性价比最高的选择，酒店的国人也很多，再次印证了“国人喜欢的，往往不会错”的道理。酒店整体环境很好，绿意盎然，正对大堂的步道很有仪式感，两边是草坪和椰子树，拍照很出片。还有一条森林徒步道，沿着河边，台阶很滑，不太建议老人和小孩行走。酒店的梯田景观虽然不大，但其实和外面的景点大同小异。早餐体验也还粗错，单点和自助相结合，可以边吃饭边欣赏风景。晚餐还有表演，虽然看不懂，但是也挺有氛围。TREE BAR 提供的三明治和沙拉分量十足，可以作为简餐。酒店的泳池不大，但是人不算多，悬崖泳池风景很棒。不过我们在入住期间，房间电话一直是坏的，一盏台灯也不亮，建议酒店在客人入住前，能对房间内各项设施进行一次更为细致的检查，确保所有设备都能正常运作。
总结：无与伦比，终身难忘，非常推荐
1、玛雅的晚餐真的太出色了，怎么点都不会出错，每一样出品无论颜值口味都超出期望，第一次在国外爱上餐厅的酒店。而且环境非常好、还有传统舞蹈表演，无法不爱
2、整个公区环境非常原始生态，走在椰林长路上有种身处电影拍摄的体验感，非常舒服和美丽
3、房间也比较舒服，不过因为原始，会听到很多动物叫声，但出色的晚餐弥补一切。
4、自助早餐也非常不错
看小红书的推荐订的这里，主要是因为它有网球场，想来打网球。酒店整体环境还可以，但是没想到房间很失望，订的别墅房，泳池水上都是树叶，瓷砖看出来很有年代感，设施很一般，尤其厕所，是钢的浴缸，没有单独淋浴房，洗澡感觉不舒服。挺失望的吧，设施老旧
整个酒店就在自然生态环境里，房间非常宽敞，早餐和下午茶都很不错，每天早上有瑜珈课程，晚上有特色表演，每一个服务生都非常热情周到，由于退房后发现房间遗漏了用品，邮件联系酒店后告知我们可以帮我们送到后来住的酒店，真的非常感谢🙏，给我们留下非常好的印象，再次感谢🥹
玛雅乌布度假村是近几年来最喜欢的东南亚酒店！
服务非常完美！从前台到餐厅到健身房
是我在巴厘岛最心甘情愿给小费的的一家酒店
房间给的是两个阳台的房间 阳台风景非常美
river cafe 旁的泳池 能看小溪 很干净很美
网球场 健身房的服务 也无可挑剔
有驻场教练 有提供水和球
早餐非常丰富 tree bar和river cafe两家餐厅都吃了炒饭 汉堡 披萨 意面都不错；人均100+ 价格合理！
相较于乌布其他动辄大几千的度假村，玛雅乌布相当有性价比。前台给我们免费升房到villa。度假村挺大，两个泳池都很有特色，可以看到山涧流水。酒店的晚餐价格也可以接受，还有免费的当地特色表演。所有服务员都非常友好热情。
唯一不便的就是，因为修路原因，酒店穿梭巴士开出酒店没多远就到终点了，而终点离皇宫等景点还有相当距离，我认为酒店完全可以另外选一条路送客人到达预期地点。