酒店回复: Dear Valued Guest, “Om Swastiastu” Greetings from Kuta Seaview Beach Resort, The Beachfront Balinese Serenity.On the behalf of the management, we would like to express our deepest gratitude for staying with us and your precious time sharing your experience with us.We are absolutely grateful that we have successfully given you an amazing experience whilst residing with us. We hope your flawless experience will lead you back to Kuta Seaview for a more exquisite stay.Have a day full of discoveries,Sadia SuardhanaFront Office Manager
酒店回复: Dear Valued Guest,Om SwastiastuWarmest greetings from Kuta Seaview Beach Resort – The Beachfront Balinese Serenity.Thank you very much for taking the time to share such a detailed review of your recent stay with us. We truly appreciate your thoughtful feedback.We are pleased to know that you enjoyed our superb beachfront location, just steps away from Kuta Beach, as well as the beautiful sunrise and sunset views from the balcony. It is also wonderful to hear that you appreciated the tropical garden ambiance, our Chinese New Year activities, and the special performances on ***** New Year’s Eve. We are glad these touches helped make your holiday more memorable.At the same time, we sincerely apologize for the aspects of your stay that did not fully meet your expectations. We understand that peak season rates can feel high due to increased demand, and we always strive to ensure that our facilities, service, and overall experience provide good value. Your comments regarding the fixed breakfast menu, washing machine condition and pricing, as well as communication challenges with some team members, have been carefully noted and shared with the relevant departments for improvement. Cleanliness and clear communication are priorities for us, and we will continue to enhance our standards and training.We are pleased that you found the recent renovation refreshing and enjoyed the warm welcome experience upon arrival, including the room tour and handcrafted towel decorations. Regarding our spa pricing, we are glad you were able to take advantage of the 10% in-house guest discount.Thank you once again for your balanced and constructive review. Your feedback helps us grow and improve. We sincerely hope to have the opportunity to welcome you back for an even more comfortable and enjoyable stay in the future.With my best regards,Sadia SuardhanaFront Office Manager
4.0分
度假客房
家庭亲子
酒店位置很好，出门对面就是库塔海滩，附近呀有大型购物商场，酒店工作人员也很热情，整体很棒
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酒店回复: Dear Jimmy,Om SwastiastuWarmest greetings from Kuta Seaview Beach Resort – The Beachfront Balinese Serenity.Thank you very much for your kind review and for choosing to stay with us.We are delighted to know that you enjoyed our excellent location, just across from Kuta Beach and within close proximity to shopping malls and local attractions. It is also wonderful to hear that our welcoming staff made a positive impression on your stay.Your encouraging words truly motivate us to continue delivering warm Balinese hospitality and memorable experiences for all our guests.We sincerely look forward to welcoming you back for another great stay in the near future.With my best regards,Sadia SuardhanaFront Office Manager
酒店回复: Dear Valued Guest, “Om Swastiastu” Greetings from Kuta Seaview Beach Resort, The Beachfront Balinese Serenity.On the behalf of the management, we would like to express our deepest gratitude for staying with us and your precious time sharing your experience with us.We are absolutely grateful that we have successfully given you an amazing experience whilst residing with us. We hope your flawless experience will lead you back to Kuta Seaview for a more exquisite stay.Have a day full of discoveries,Sadia SuardhanaFront Office Manager
酒店回复: Dear Tommy Niannian, “Om Swastiastu” Greetings from Kuta Seaview Beach Resort, The Beachfront Balinese Serenity.On the behalf of the management, we would like to express our deepest gratitude for staying with us and your precious time sharing your experience with us.We are absolutely grateful that we have successfully given you an amazing experience whilst residing with us.We greatly appreciate your comments and take all guest feedback very seriously.We hope your flawless experience will lead you back to Kuta Seaview for a more exquisite stay.With my best regards,Sadia SuardhanaFront Office Manager
酒店回复: Dear Valued Guest,Om SwastiastuWarmest greetings from Kuta Seaview Beach Resort – The Beachfront Balinese Serenity.Thank you very much for sharing your detailed and honest feedback regarding your recent stay with us. We truly appreciate the time you have taken to describe your experience.We are delighted to know that you enjoyed our convenient location, with easy access to shopping malls and various restaurants, and that most of our team members provided friendly and pleasant service. Your recommendation means a great deal to us, especially to guests who prioritize location and service quality.At the same time, please accept our sincere apologies for the inconvenience you experienced with the television upon arrival and for the initial response that did not meet your expectations. This is certainly not the level of hospitality we strive to deliver. However, we are very pleased to hear that our maintenance team was able to resolve the issue promptly and professionally, and that his dedication positively changed your overall impression. We will share your kind recognition with him, as it will surely motivate him and the entire team.Your feedback regarding staff attitude and the need for strengthened training has been taken seriously. Continuous training and service improvement remain our priorities to ensure consistent and warm hospitality for all guests. We also appreciate your comments about the pool area, and we will review this matter carefully to enhance guest comfort.Thank you once again for your constructive review and balanced perspective. We sincerely hope to welcome you back in the future for an even more seamless and enjoyable stay.With my best regards,Sadia SuardhanaFront Office Manager
酒店性价比很高。门口可以停车，对面就是海滩，酒店餐厅可以直接看到日落，酒店位置非常棒，旁边餐厅还有spa，便利店都很多。
旺季定所以贵，普通房子五百多一晚。
早餐可以take away，给你包一个盒子，菜单固定，是美式白人饭。
这个酒店开业三十多年了，近期翻修过。
地理位置绝佳，门口十米就是库塔沙滩，餐厅临街，离沙滩很近，阳台能看日出日落，景色超级好。有时间的话建议在酒店泡一泡。
入住会给你叠欢迎小动物，很友善的给你room tour。
酒店SPA比外面稍贵，但是住客有10%discount，还行。
千万不要用酒店洗衣机！里面全是脏的，而且价格逆天！酒店周围一堆洗衣店，市场价按斤称重，一斤20K。
个别服务员英语不行，交流起来有点迷惑。
酒店内环境其实不错，像小热带丛林，但是需要徒步的路有点长。
泳池天黑就关门，要去的话注意时间。
这里还算中国人友好，除夕有歌手唱中国歌，还有中国新年活动。在库塔区域算中高档酒店了！
酒店位置很好，出门对面就是库塔海滩，附近呀有大型购物商场，酒店工作人员也很热情，整体很棒
没想到给我们升级到了整个度假村最大的一家海景套房，起码有70多平方，一室一厅一厨双卫，连通超大海景阳台，客厅沙发床竟然都是1.8米宽的。两个卫生间也都很大。
度假村曲径通幽，景色不错，泳池稍微小了点儿，但可以看到点海。餐厅的位置正好看日落，虽说晚餐价格稍贵，也是值得的，还有乐队表演。早餐品种还行。
度假村每个遇到的服务员态度都超级好，点赞
这是一家很棒的酒店，旁边就是购物中心，马路对面就是海滩。酒店的绿化很好，非常漂亮。早餐种类丰富，味道也很棒。泳池很好，躺椅柔软舒适。请注意，餐厅的音乐会一直播放到午夜，这影响了我们睡觉。我们联系了前台，他们给我们换了一个酒店内部深处的房间。下次我们一定会再住这家酒店。强烈推荐！
一切都很棒，地理位置、服务、设施、清洁度、餐厅等等都无可挑剔。
唯有两点美中不足……一点是因为酒店内部绿植很多，所以有蚊子；另一点是我们的房间虽然很干净，但确实需要翻新了。
一切都很好👍
这次是我第一次入住这家酒店。因为之前住在比较远的地方，为了方便赶飞机，选择了这里。酒店非常有巴厘岛特色，让我想起了很多年前去巴厘岛旅行的经历。地理位置也很棒，我时隔几十年再次在库塔享受了冲浪的乐趣。从酒店到冲浪点只需穿过马路即可，而我太太则可以在附近的购物中心尽情购物，这是一个非常平衡的地理位置。所有员工都很友善，入住的两晚非常愉快，没有任何压力。酒店离机场也很近，我顺利地按计划回国了。下次回家之前，我大概还会选择在这里住几天。这里不仅适合冲浪，购物也很方便，我觉得适合所有人。
这家酒店的位置非常便利，靠近商场和众多餐厅，为住客提供了极大的便利。店员大多友好，服务态度令人愉快。房间设施虽然不算顶级，但基本需求都能满足。
然而，入住当天我遇到了电视无法观看YouTube的问题。初次反馈时，前台工作人员的态度令人失望，显得傲慢且不愿解决问题。但第二天再次反映后，检修人员展现了高度的责任心和专业精神。他先是确认问题，随后不仅解决了问题，还专门为我搬运且更换了一台新电视，确保一切正常。这一经历让我对酒店的整体印象大为改观。甚至对印尼的服务意识改观。
另外由于泳池太过于靠近马路，汽车尾气非常的重，坐久了会头晕。
总体而言，这家酒店位置优越，大部分员工服务态度良好，尽管有个别不愉快的经历，但最终得到了满意的解决。我愿意推荐这家酒店，特别是对于那些重视位置和部分服务质量的人来说。建议酒店加强员工培训，以提升整体服务水平。
我们非常喜欢这家酒店！特别是早餐😋，菜品和烘焙食品种类繁多。还可以点各种新鲜果汁，甚至芹菜汁、甜菜根汁等等。员工非常友好，随时乐意提供帮助。酒店旁边就是一个购物中心，里面有很多品牌。这个购物中心是巴厘岛最大的，非常漂亮😍。酒店马路对面就是大海，但我们没在那里游泳，我们租了车去南部海滩。游泳池水很暖和，很舒服。我们住的小屋我们也很喜欢。