酒店回复: Dear Froilan,Thank you for the perfect rating! We're absolutely delighted that you found everything so comfortable and clean during your stay with us. It's wonderful to hear that our team made such a positive impression with their friendly service.We appreciate you taking the time to share your experience, and we look forward to welcoming you back to Holiday Inn Express & Suites Vidalia soon!Warm regards,Guest Experience Team
5.0分
家庭亲子
原文
翻译提供方：Google
超级友好的工作人员
5.0分
其他
A good choice for business travel. A filling breakfast with many options. My room was clean and well maintained. The bed was very comfortable.
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酒店回复: Dear Glenn,Thank you so much for the fantastic review! We're thrilled to hear that our hotel met your needs perfectly during your business trip.It's wonderful to know you enjoyed our breakfast with its variety of options to start your day right. We're equally pleased that your room provided the clean, comfortable environment you deserved, and that our beds helped you get a great night's rest. These details matter so much to us, especially for our business travelers who need reliable comfort and convenience.We truly appreciate you taking the time to share your experience, and we'd be delighted to welcome you back on your next business trip to Vidalia.Warm regards,Guest Experience Team
5.0分
其他
This hotel was very clean and the amenities were very updated and my check in was flawless. I would definitely stay here again.
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酒店回复: Dear Joileeta,Thank you so much for the wonderful review! We're thrilled to hear that you found our hotel clean with updated amenities and that your check-in experience was flawless. Our team works hard to ensure every guest enjoys a seamless arrival and a comfortable stay, so your kind words truly make our day.We're so glad we could exceed your expectations during your visit to Vidalia. It's always rewarding to know when we've provided the quality experience our guests deserve, and we appreciate you taking the time to share your feedback.We'd be delighted to welcome you back on your next trip to the area!Warm regards,Guest Experience Team
5.0分
其他
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The facility was very nice and very clean. The surroundings were safe with a couple of eateries in walking distance. The breakfast was a little less than desired but continental breakfast was acceptable.
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酒店回复: Dear Marva,Thank you so much for the fantastic review! We're delighted to hear you found our facility nice and clean, and that you felt safe and comfortable during your stay. It's great to know the nearby dining options added convenience to your visit.We truly appreciate your feedback about our breakfast offerings. We're always looking for ways to enhance our guests' experience, and your comments are valuable as we continue to evaluate our morning service.We'd be delighted to welcome you back on your next trip to Vidalia. Thank you for choosing Holiday Inn Express & Suites!Warm regards,Guest Experience Team
4.0分
其他
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Disappointed that a charge of $25.00 was put on each of the 2 rooms rrserved. Not sure why this was necessary. Rooms were paid for in advance and processed on my credit card. Was not advised when reservation made that there would be additional charge of $25.00 per room. Also aggravated that at 9:30 pm, on day of checkin, received a call from the front desk stating there was a complaint that running and jumping complaint was received from the room below us in one of the rooms. There was no “running and jumping in the room!!!
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酒店回复: Dear Mary,Thank you for taking the time to share your experience and for your rating. We're glad you chose to stay with us and appreciate you bringing these concerns to our attention.We understand your surprise regarding the room charges, and we appreciate your feedback about our communication during the reservation process. We strive to ensure all guests have clear information about their stay details. Regarding the evening call you received, we recognize this wasn't the kind of interruption you expected during your visit, and we appreciate you letting us know about this situation.Your feedback helps us focus on enhancing our guest communication and ensuring a more seamless experience for everyone. We're committed to providing our guests with exceptional service and comfort throughout their stay.We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Guest Experience Team
3.0分
其他
Coffee so weak could see through. Room next to laundry so heard machines running while trying to sleep.
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酒店回复: Dear Julia,Thank you for taking the time to share your experience and for your feedback. We appreciate you bringing these concerns to our attention regarding your stay with us.We understand that the coffee quality and room location weren't what you expected for a comfortable visit. Your comments about the laundry room proximity help us better understand how room assignments can impact our guests' rest. We take your feedback seriously as we're always looking for ways to enhance the guest experience.We hope to have the opportunity to provide you with a much better experience on your next visit and would love the chance to regain your trust.Warm regards,Guest Experience Team
5.0分
其他
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Will Stay Here Again
We stayed at the Holiday Inn Express in Vidalia, GA for one night following a football game we were in town for. Check-in was great, the desk clerk was professional and friendly, the hotel was clean, and the breakfast was delicious.
The only negatives were as follows:
1) Only two towels in a room that sleeps 4
2) When taking a shower, water spurted from where the shower head was attached to the wall, over the curtain, and onto the floor.
Each of the negatives were easily dealt with and, overall, our stay was pleasant.
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酒店回复: Dear Sandra,Thank you so much for the fantastic review and perfect rating! We're absolutely delighted you chose to stay with us during your football weekend in Vidalia.It's wonderful to hear you had such a positive experience with our front desk team and that you enjoyed our complimentary breakfast. We're so glad the hotel's cleanliness met your expectations and that our staff provided the professional, friendly service we strive for with every guest.We really appreciate you taking the time to share the details about your room, and we're pleased that these didn't detract from your overall pleasant stay. Your feedback helps us continue improving our guest experience.We'd be delighted to welcome you back on your next trip to Vidalia, whether it's for another exciting football game or any other occasion that brings you to our area!Warm regards,Guest Experience Team
4.0分
其他
Room was clean, beds comfortable. The breakfast was actually pretty good!
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酒店回复: Dear Angela,Thank you so much for the great review and rating! We're thrilled to hear you enjoyed your stay with us.It's wonderful to know our housekeeping team provided you with a clean, comfortable room and that our beds helped you rest well. We're especially glad you enjoyed our breakfast – we love starting our guests' days off right with a satisfying meal!We appreciate you choosing Holiday Inn Express & Suites Vidalia and look forward to welcoming you back soon.Warm regards,Guest Experience Team
5.0分
家庭亲子
Good breakfast, nice and clean breakfast area, quite room and convenient location
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酒店回复: Dear Guest,Thank you so much for the excellent rating! We're delighted to hear that you enjoyed our breakfast and found the breakfast area clean and inviting. It's wonderful to know that your room was quiet and that our location worked well for your travel needs.We appreciate you taking the time to share your positive experience with us. Your feedback means a great deal to our team, and we're so glad we could provide you with a comfortable and convenient stay.We look forward to welcoming you back on your next visit to Vidalia. Thank you for choosing Holiday Inn Express & Suites!Warm regards,Guest Experience Team
一切都非常舒适和干净！...工作人员非常友好！！
超级友好的工作人员
A good choice for business travel. A filling breakfast with many options. My room was clean and well maintained. The bed was very comfortable.
This hotel was very clean and the amenities were very updated and my check in was flawless. I would definitely stay here again.
The facility was very nice and very clean. The surroundings were safe with a couple of eateries in walking distance. The breakfast was a little less than desired but continental breakfast was acceptable.
Disappointed that a charge of $25.00 was put on each of the 2 rooms rrserved. Not sure why this was necessary. Rooms were paid for in advance and processed on my credit card. Was not advised when reservation made that there would be additional charge of $25.00 per room. Also aggravated that at 9:30 pm, on day of checkin, received a call from the front desk stating there was a complaint that running and jumping complaint was received from the room below us in one of the rooms. There was no “running and jumping in the room!!!
Coffee so weak could see through. Room next to laundry so heard machines running while trying to sleep.
Will Stay Here Again
We stayed at the Holiday Inn Express in Vidalia, GA for one night following a football game we were in town for. Check-in was great, the desk clerk was professional and friendly, the hotel was clean, and the breakfast was delicious.
The only negatives were as follows:
1) Only two towels in a room that sleeps 4
2) When taking a shower, water spurted from where the shower head was attached to the wall, over the curtain, and onto the floor.
Each of the negatives were easily dealt with and, overall, our stay was pleasant.
Room was clean, beds comfortable. The breakfast was actually pretty good!
Good breakfast, nice and clean breakfast area, quite room and convenient location