酒店回复: Dear Guest, Thank you for your wonderful review and kind recommendation. We’re thrilled to hear that everything was perfect during your stay and that we were able to meet all your expectations. Your satisfaction is our top priority, and feedback like yours motivates our entire team to continue delivering the best possible service. It’s truly rewarding to know that you had such a pleasant experience at Extended Stay America. We’re grateful for your support and look forward to providing you with another exceptional stay very soon. Sincerely,Hotel Management
3.0分
其他
Ok but squeaky bed and a horrible non existent breakfast. Friendly staff though and close to the highway so very practical.
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酒店回复: Dear Guest, Thank you for sharing your experience with us. We’re glad to hear our friendly staff and convenient location near the highway made your stay practical. However, we sincerely apologize for the squeaky bed and the disappointment with our limited breakfast options. Your comfort is important, and we will address the bed issue and review our breakfast setup to ensure improvements. We truly appreciate your feedback, as it helps us enhance our guest experience. We hope to have the opportunity to welcome you back for a better stay.SincerelyHotel Management
3.0分
其他
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Our stay was ok. We had issues checking in for some reason. The worker had to call corporate but got it figured out. Then our room key work when we got to the room. Had to get it fixed again. Then the keys wouldn’t work the next day again. There was food all over the side of the fridge. The room was newer but felt cheap. There was no box spring in the mattress. Only a cheap frame and cheap spring mattress. Probably won’t stay there again.
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酒店回复: Dear Guest, We sincerely apologize for the challenges you faced during check-in, the repeated key issues, and the cleanliness concerns in your room. This is not the standard we aim to provide. Your comments about the mattress and room quality have been shared with our team. We appreciate you bringing these matters to our attention, as it helps us enhance our guest experience. We hope you will reconsider visiting us again so we may provide the comfortable and seamless stay you deserve. We look forward to welcoming you back.SincerelyHotel Management
3.0分
其他
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The staff was awesome. The floor in the room was very dirty as evidenced by the bottom of my socks. The "breakfast" was a joke. It consisted of coffee, instant grits, granola bars, a few pieces of fruit and yogurt. The fruit and yogurt ran out very quickly. The poor breakfast will influence my decision to stay here again.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We’re pleased to hear that you found our staff awesome and appreciate your kind words. However, we’re truly sorry to learn about the cleanliness issue in your room and the limited breakfast selection. Your comments have been shared with our housekeeping and management teams to ensure immediate improvement. We value your input as it helps us enhance our guest experience and service quality. We hope you’ll consider giving us another chance to serve you better. SincerelyHotel Management
5.0分
其他
Place was very clean and staff were friendly. Safe area with a lot of shopping and food nearby.
5.0分
其他
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Great services , excellent friendly and helpful staffs, and most of all the rooms are well kept and very clean . i will definately keep on staying there and highly talk about this hotel and tell everyone about my positive experience has been! Mia Fl
5.0分
商务出差
yes, absolutely. My only less than stellar comment is the breakfast bar was pretty anemic on most days. Still well worth the stay.
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酒店回复: Dear Guest, Thank you for your wonderful feedback and for choosing to stay at Extended Stay America. We’re delighted to know that you enjoyed your overall experience and found your stay worthwhile. We appreciate your honest comment about the breakfast bar and apologize if it did not meet your expectations. Your feedback is valuable and will be shared with our team to explore ways to enhance our offerings. It’s always our goal to provide a comfortable and satisfying stay for every guest. We truly value your input and look forward to serving you again. Sincerely,Hotel Management
我到达的第一天，在房间里发现了一只蟑螂，这就是我给出此评论的原因，床罩和枕套本来应该是白色的，但由于长时间没有清洗，它已经变黄了，而且散发出的气味令人难以忍受。
我总能入住到干净舒适的酒店，而且酒店周边环境也很好。对于我的大型卡车和拖车来说，这里非常方便。
房间一尘不染，工作人员非常友好，我住得很愉快。
一切都非常完美。
强烈推荐这家酒店。
Ok but squeaky bed and a horrible non existent breakfast. Friendly staff though and close to the highway so very practical.
Our stay was ok. We had issues checking in for some reason. The worker had to call corporate but got it figured out. Then our room key work when we got to the room. Had to get it fixed again. Then the keys wouldn’t work the next day again. There was food all over the side of the fridge. The room was newer but felt cheap. There was no box spring in the mattress. Only a cheap frame and cheap spring mattress. Probably won’t stay there again.
The staff was awesome. The floor in the room was very dirty as evidenced by the bottom of my socks. The "breakfast" was a joke. It consisted of coffee, instant grits, granola bars, a few pieces of fruit and yogurt. The fruit and yogurt ran out very quickly. The poor breakfast will influence my decision to stay here again.
Place was very clean and staff were friendly. Safe area with a lot of shopping and food nearby.
Great services , excellent friendly and helpful staffs, and most of all the rooms are well kept and very clean . i will definately keep on staying there and highly talk about this hotel and tell everyone about my positive experience has been! Mia Fl
yes, absolutely. My only less than stellar comment is the breakfast bar was pretty anemic on most days. Still well worth the stay.