酒店回复: Dear Valued Guest, Thankyou for your positive feedback towards Lumbini Luxury Villas and Spa for your previous stay with us. It is truly an honor to receive this kinds words from you, that will certainly motivate our staff to always give our best to assist all of the guests, as the same time will keep improving the environment, cleanliness, and other facilities to be maintained well to maximize the saticfaction of the stay. We will patiently look forward to welcoming you again in the near future, our team will be delightful to assist you back as your convenience. Should you need any question or inquiry regarding our villas, please do not hesitate to contact us! Warm regards, Lumbini Luxury Villas and Spa
酒店回复: Dear Mr/s Chen QianyuThank you for taking the time to share your feedback.We are sorry to hear that your stay did not meet your expectations. Please be assured that any concerns related to room condition, facilities, or service are always taken seriously and followed up directly by our management team to ensure necessary improvements and maintenance.Regarding your reservation, we would like to clarify that the booking was made under a non-refundable policy, which was clearly stated on the booking platform. Prior to arrival, multiple cancellation requests were submitted with personal reasons instead of specific facility condition-related reasons. Therefore, as per the policy, we were unable to process a cancellation or refund. However, as a gesture of goodwill, we have still allowed to modify this booking to another date as you requested, which was also communicated through email.Concerning the question about your check-out time, this is a standard procedure to assist our operational planning and should not be considered unusual or inappropriate.We regret that your experience did not reflect the standards we aim to deliver, and we appreciate your feedback as it helps us continue to improve. We wish you all the best in your future travels.Best regards,Lumbini Luxury Villas and Spa
酒店回复: Dear Valued Guest,Thankyou for your positive feedback towards Lumbini Luxury Villas and Spa for your previous stay with us.It is truly an honor to receive this kinds words from you, that will certainly motivate our staff to always give our best to assist all of the guests, as the same time will keep improving the environment, cleanliness, and other facilities to be maintained well to maximize the saticfaction of the stay.We will patiently look forward to welcoming you again in the near future, our team will be delightful to assist you back as your convenience.Should you need any question or inquiry regarding our villas, please do not hesitate to contact us!Warm regards,Lumbini Luxury Villas and Spa
5.0分
一卧豪华别墅带私人泳池
家庭亲子
性价比真不错，独栋小院的别墅，非常好。
很安静。性价比真不错，独栋小院的别墅，非常好。
很安静。性价比真不错，独栋小院的别墅，非常好。
很安静。
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酒店回复: Dear Valued Guest,Warmest greetings from Lumbini Luxury Villas and Jimbaran Bali...Thank you very much for your positive feedback. We’re delighted to hear that you found the villa to be quiet, comfortable, and offering excellent value for money.It’s always rewarding to know that our guests appreciate the privacy of a detached villa along with the peaceful atmosphere.We truly appreciate your review and look forward to welcoming you back for another enjoyable stay in the future.Best regards,Lumbini Luxury Villas and Spa
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share such a detailed review. We are delighted to know that you appreciated our facilities, including the private pool, infinity pools, cleanliness, and the natural tropical surroundings. We are also glad that our team could promptly assist you with the air conditioning issue.We sincerely appreciate your feedback regarding mosquitoes and service. Your input is very valuable to us, and we will continue to look for ways to improve comfort and convenience for all our guests.We hope to have the pleasure of welcoming you back for another memorable stay.Warm regards,Lumbini Luxury Villas and Spa
酒店回复: Dear Valued Guest,Warmest greetings from Lumbini Luxury Villas and Spa Jimbaran Bali...Thank you for sharing your feedback with us. We’re pleased to hear that you found the villa elegant and spacious, and that you enjoyed the taste of our breakfast.We truly appreciate your honest comments regarding the condition of the hotel and its facilities. Your feedback is valuable to us and will certainly be taken into consideration as we plan future improvements and renovations.Thank you once again for your review. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards,Lumbini Luxury Villas and Spa
酒店回复: Dear Valued Guest,Thankyou for your positive review towards Lumbini Luxury Villas and Spa for your previous stay with us. It is truly an honor to receive this kinds words from you, that will certainly motivate our staff to always give our best to assist all of the guests, as the same time will keep the environment, cleanliness, and other facilities maintained well to maximize the saticfaction of the stay.We will patiently look forward to welcoming you again in the near future, our team will be delightful to assist you back as your convenience.Should you need any question or inquiry regarding our villas, please do not hesitate to contact us!Warm regards,Lumbini Luxury Villas and Spa
酒店回复: Dear Valued Guest,Warmest greetings from Lumbini Luxury Villas and Spa Jimbaran Bali...Thank you very much for taking the time to share your detailed review.We are delighted to hear that you enjoyed our friendly front desk and luggage handling service, and that our location near the airport was convenient for your travel plans. Your kind words truly motivate our team and mean a lot to us.At the same time, we sincerely apologize for the inconvenience caused by insects during your stay. As a property surrounded by nature in Bali, this can unfortunately occur, especially during the rainy season. That said, your feedback is very important to us, and we are continuously working with our pest control team to improve this aspect of our guests’ comfort.Regarding the open-air bathroom design, we understand that it may not be ideal during periods of heavy rain. We appreciate your understanding and your honest comments, which help us improve and set clearer expectations for future guests.Thank you once again for staying with us. We hope to have the opportunity to welcome you back and provide an even more comfortable experience in the future.Warm regards,Lumbini Luxury Villas and Spa
酒店回复: Dear Valued Guest,Thank you for sharing such detailed feedback.We’re glad to hear you enjoyed the elegant atmosphere of our hotel, the tropical surroundings, and the warm hospitality from our team. Your kind words mean a lot to us.We appreciate your observations regarding the contrast between the hotel environment and the surrounding area. While the external conditions are beyond our direct control, we understand how they can impact your overall experience and will continue to do our best to support and coordinate with local efforts for improvement.Thank you once again, and we hope to welcome you back for another relaxing stay.Warm regards,Lumbini Villas
入住时间是国庆节，用券预定了，两个人晚上1600，带早餐，升了一级房间，送了一次双人spb。
优点：性价比高，无敌高。房间大，有泳池。周围大排档很多。蜜月在对面，附近便利店多。离金巴兰海滩10分钟。内部有ofo可以骑。空调给力。
缺点：设施较老，公区比较小，洗澡为半室外。
但是这些缺点在这个价格和这个时间下，不值一提。如果想在酒店躺平，这个不太合适，没有自己的沙滩，风景也不太行。但是体验一下villa，完全够了。
图1大堂，图23公区，图4早餐（巧克力蛋糕好吃），图7spa，图8附近大排档
设施很旧 空调声音很大晚上根本睡不着而且马桶破旧一股异味房间很老 本来环境就潮湿又是很老的酒店整体体验感非常不好
定了两晚第一晚回来就被酒店工作人员问第二天几点退房真无语 体验感很差早餐也不好吃劝大家别住
之前预订跟携程沟通说酒店年限太长想取消还不让没办法硬着头皮住的
有点超出预期。酒店位于一条闹市区，三公里内有比较大的shopping mall，酒店出去就有很多当地的夜市和超市，吃饭比较方便。每个房间是一个独立的villa，有独立的泳池，私密性不错，距离机场只有4㎞。前台的服务一般，态度没有很热情。
性价比真不错，独栋小院的别墅，非常好。
很安静。性价比真不错，独栋小院的别墅，非常好。
很安静。性价比真不错，独栋小院的别墅，非常好。
很安静。
优点：员工超级棒！干净、舒适，所有设施都能正常使用：冰箱、空调、一次性用品、清洁服务、餐具。他们真的很努力，非常棒！前台的小姐姐们还在学俄语呢，哈哈哈！
缺点：对于一家五星级酒店来说，早餐差强人意，种类少（而且很单一），没有像样的咖啡机，烘焙品选择也很少，餐厅菜单选择也不多。但即便有这些缺点，酒店还是很可爱，很舒适，很私密，而且位置非常便利。步行就能到所有地方——超市、海滩（步行10分钟）、餐厅、换汇点、市场、洗衣店！
设施：酒店设施非常棒，除了小院子里的私人泳池外，酒店还有各种无边泳池，刚入住的房间空调不是很行，打电话给前台立刻换了新的房间，且立刻就有员工去修原来房间的空调了。
卫生：很干净。
环境：绿树环绕，热带丛林的既视感，就是蚊虫有点多，尤其浴室和马桶都在露天，一边洗澡一边担心被蚊子咬，不过所幸驱蚊做得比较充分。
服务：有高尔夫车送到院子门口，就是点外卖只能自己去大堂取，这点不如国内有小机器人送到门口。
很精致的villa，空间足够大，但是酒店比较老，设施都陈旧了，希望能翻新一下。酒店的早餐还行，品类不算太多但是味道不错。
体验感极好，景色很美，环境很好，服务很好，能够接送到房间，工作人员态度特别好，生态很好，能够提供spa服务。
前台和拿行李的服务态度都非常好。酒店的服务态度是满分。
酒店的地理位置也是非常优秀，距离机场近的话，赶早班飞机的就不用那么早起。
但是，酒店实在是太多虫子了！没办法，这也是巴厘岛很多平价villa的通病。
浴室有一半是露天的。如果是旱季，可能住起来会很有氛围感。但是我住的时候是碰上雨季，雨下个不停，只能在室内的浴缸里洗澡。
整体环境非常优雅，享受热带丛林中休憩，早餐一般，工作人员都非常友好，但酒店内与酒店外完全是两个完全割裂的世界，酒店内干净舒适，酒店外摩托车飞驰，窄窄的人行道地砖破裂不平，加之停车和摆摊，根本无法行走，巴厘本地人还是很友善的。