酒店回复: We're so glad you enjoyed your spacious room!
5.0分
其他
Great location on Texas. Beds were very comfortable and the property is new and airy. I would definitely stay there again.
4.0分
其他
Great new property. Only complaint was the mattresses (very firm) and bedding (coverlet very thin, might was well have been two sheets).
5.0分
其他
Staff was very helpful and attentive at check in. Unfortunately I cannot remember her name but she’s awesome!
5.0分
家庭亲子
The place was quiet, clean, staff nice, and parking plenty. This was a weekend where there was not a home football game.
4.0分
家庭亲子
Everything about the property and the people were great, except the walls are paper thin. You can hear everything above you and outside in the hallway.
3.0分
家庭亲子
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Two front windows are still shattered. The bar and dining room are closed, but that is not reflected online. The free breakfast does not include any fresh food, and the scrambled eggs are from a prepared product with a strange texture. The rooms are clean and comfortable. The staff is very efficient.
2.0分
家庭亲子
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I am due a refund of $20.27 from *******. Your ******* advertisement indicated the full price for a 1 night stay was $128 “total with taxes and fees”. When I paid for the room on-line I had to pay $128 plus an additional $20.27 taxes to complete the reservation. At check-in I told the clerk of the discrepancy and then I requested a refund of $20.27 per the ******* advertisement. He did not make the refund, even though I showed him screenshots for documentation. He said this was not his responsibility; that I had to have ******* send me the refund and it’s your issue to resolve since it was your advertisement. I do not believe he took a customer friendly approach. But here I am. I am requesting the refund of you, *******. Bob Cuellar 512-968-4480.
2.0分
其他
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Normally very friendly and welcoming front desk. Definitely not the case this visit. Terrible. Maybe she was having a bad day. Certainly ruined the excitement of a fun day.
5.0分
家庭亲子
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We stayed a night for a football game and on our floor by the ice maker the floor was dent down it definitely needs some work and repairs. The room itself was good though.
宽敞的房间和体面的早餐，价格实惠
Great location on Texas. Beds were very comfortable and the property is new and airy. I would definitely stay there again.
Great new property. Only complaint was the mattresses (very firm) and bedding (coverlet very thin, might was well have been two sheets).
Staff was very helpful and attentive at check in. Unfortunately I cannot remember her name but she’s awesome!
The place was quiet, clean, staff nice, and parking plenty. This was a weekend where there was not a home football game.
Everything about the property and the people were great, except the walls are paper thin. You can hear everything above you and outside in the hallway.
Two front windows are still shattered. The bar and dining room are closed, but that is not reflected online. The free breakfast does not include any fresh food, and the scrambled eggs are from a prepared product with a strange texture. The rooms are clean and comfortable. The staff is very efficient.
I am due a refund of $20.27 from *******. Your ******* advertisement indicated the full price for a 1 night stay was $128 “total with taxes and fees”. When I paid for the room on-line I had to pay $128 plus an additional $20.27 taxes to complete the reservation. At check-in I told the clerk of the discrepancy and then I requested a refund of $20.27 per the ******* advertisement. He did not make the refund, even though I showed him screenshots for documentation. He said this was not his responsibility; that I had to have ******* send me the refund and it’s your issue to resolve since it was your advertisement. I do not believe he took a customer friendly approach. But here I am. I am requesting the refund of you, *******. Bob Cuellar 512-968-4480.
Normally very friendly and welcoming front desk. Definitely not the case this visit. Terrible. Maybe she was having a bad day. Certainly ruined the excitement of a fun day.
We stayed a night for a football game and on our floor by the ice maker the floor was dent down it definitely needs some work and repairs. The room itself was good though.