i loved the christmas decorations in the lobby. kids loved the open 2nd floor balcony overlooking the lobby and the pool.
5.0分
其他
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The staff was over the top. We were all there for a family funeral and the staff could not do enough for us!! Carrie the front desk clerk and every other title....was EXCELLENT in taking care of us....approx. 16 family members.
5.0分
其他
The staff was amazing, the room very comfortable and the breakfast was top notch
5.0分
其他
Staff were friendly and helpful.
Breakfast had lots of variety and great.
Has a homey feel in a hotel stay.
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酒店回复: Thank you very much for taking the time to share your kind feedback. We’re thrilled to hear that you enjoyed your stay with us and especially appreciated the friendliness and helpfulness of our staff. It’s always wonderful to know when our team makes a positive impression, as they truly strive to provide warm, welcoming service to every guest.We’re also glad to hear you enjoyed the variety and quality of our breakfast offerings and that the overall experience gave you a comfortable, homey feel. Creating a relaxing and inviting atmosphere is something we take pride in, and it’s rewarding to know it contributed to your enjoyment. We hope to welcome you back again soon.
5.0分
其他
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Jaskirat is the best!
This was the best stay we ever had because of Jaskirat! Sooooo nice, kind and very accommodating! I didn’t know that there is a person like him in the hotel industry. Quality Inn so lucky to have him. Always above and beyond service!
Just 3 things I didn’t like at Quality Inn were their AC (on and off in the middle of the night, felt so uncomfortable), bath tub (clogging) and sink (clogging) but other than that, stay was simply amazing!
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酒店回复: Thank you so much for sharing your kind words about your recent stay with us. We’re absolutely thrilled to hear that Jaskirat made such a positive impression on you—he truly exemplifies the spirit of hospitality we strive for at the Quality Inn. Your feedback will absolutely be shared with him and the rest of our team, as it’s comments like yours that inspire all of us to continue delivering outstanding service. We’re very fortunate to have Jaskirat as part of our team and so glad that his efforts made your stay memorable.At the same time, I appreciate you pointing out the issues you experienced with the AC and plumbing in your room. I sincerely apologize for the inconvenience caused. Please rest assured that I have brought this to the attention of our maintenance team to investigate and resolve promptly. Your comfort is very important to us, and feedback like yours helps us improve. We hope to welcome you back again soon for an even better stay.
5.0分
商务出差
Family stay
We had two comfy double beds and a couch option. Room was great and the breakfast has a lot of options. The kids loved the pool and water slide.
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酒店回复: Thank you so much for your kind review! We’re thrilled to hear that you and your family enjoyed your stay with us. It’s great to know that the room setup with the double beds and additional couch worked well for your needs and that you found the accommodations comfortable. We’re also glad you appreciated the variety offered at breakfast—our team works hard to ensure there’s something for everyone to start the day right.It’s especially wonderful to hear that the kids had a blast in the pool and water slide—that’s always a highlight for families, and we’re happy it added to your overall experience. We hope to welcome you all back again soon for another enjoyable and relaxing stay!
5.0分
家庭亲子
They have big room, excellent customer service
And staff are very accommodating and friendly..
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酒店回复: Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that you enjoyed the spaciousness of our rooms and that our team’s efforts to deliver excellent customer service made your stay a memorable one. Providing warm and friendly hospitality is at the heart of what we do, and it’s rewarding to know that it made a positive impact on your visit.Your comments will be shared with our entire team as a reminder of the difference their dedication can make. We hope to welcome you back again soon for another comfortable and enjoyable stay.
2.0分
情侣出游
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Its a typical Quality Inn. The issue is with the staffs poor communication, i had called ahead and asked about early checkin, told multiple times not a problem just show up.
Day of arrival, all of a sudden theres no record of these calls. Unprofessional
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酒店回复: Thank you for your feedback. We sincerely apologize if there was any confusion regarding your early check-in request. Our records indicate that you were checked in at 1:45 PM, which is well before our standard check-in time of 3:00 PM. As our hotel was fully booked the night before, and with an 11:00 AM checkout time, our housekeeping team needs adequate time to prepare rooms to our cleanliness standards. While we do our best to accommodate early check-in requests whenever possible, we never guarantee them in advance, as room availability depends on the timing of departures and room readiness. It’s also worth noting that guests sometimes speak with third-party booking agents ( In you case: ******* agents) rather than the hotel directly, which can lead to miscommunication.At Quality Inn & Suites, we pride ourselves on professionalism and guest satisfaction, and our consistent reviews reflect that commitment. We’re glad we were ultimately able to accommodate your early arrival, and we encourage you to share your thoughts on your actual stay—such as room comfort and cleanliness—which help us and future guests.
5.0分
家庭亲子
Beautifully kept hotel, feels “grand” right when you walk in, room are nice and big and very clean, very friendly staff.
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酒店回复: Thank you for the wonderful review and perfect score! We’re delighted to hear that you enjoyed the grand feel of the hotel, the spacious and clean rooms, and the warm hospitality from our team.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay.
5.0分
其他
Everything was clean and staff went above and beyond to help me
i loved the christmas decorations in the lobby. kids loved the open 2nd floor balcony overlooking the lobby and the pool.
The staff was over the top. We were all there for a family funeral and the staff could not do enough for us!! Carrie the front desk clerk and every other title....was EXCELLENT in taking care of us....approx. 16 family members.
The staff was amazing, the room very comfortable and the breakfast was top notch
Staff were friendly and helpful.
Breakfast had lots of variety and great.
Has a homey feel in a hotel stay.
Jaskirat is the best!
This was the best stay we ever had because of Jaskirat! Sooooo nice, kind and very accommodating! I didn’t know that there is a person like him in the hotel industry. Quality Inn so lucky to have him. Always above and beyond service!
Just 3 things I didn’t like at Quality Inn were their AC (on and off in the middle of the night, felt so uncomfortable), bath tub (clogging) and sink (clogging) but other than that, stay was simply amazing!
Family stay
We had two comfy double beds and a couch option. Room was great and the breakfast has a lot of options. The kids loved the pool and water slide.
They have big room, excellent customer service
And staff are very accommodating and friendly..
Its a typical Quality Inn. The issue is with the staffs poor communication, i had called ahead and asked about early checkin, told multiple times not a problem just show up.
Day of arrival, all of a sudden theres no record of these calls. Unprofessional
Beautifully kept hotel, feels “grand” right when you walk in, room are nice and big and very clean, very friendly staff.
Everything was clean and staff went above and beyond to help me