酒店回复: Hello Jose Maria,Agradecemos tus comentarios sobre la comodidad y limpieza del hotel, así como el servicio del personal. Nos complace saber que te atendieron amablemente. Tomamos nota de tus observaciones sobre el desayuno y consideraremos tus sugerencias para mejorar. Esperamos que en tu próxima visita tengas una experiencia aún más satisfactoria en todos los aspectos.
3.0分
商务出差
原文
翻译提供方：Google
房间应该每天打扫，而不是每三天打扫一次。
展开
酒店回复: Hello Jorge,Agradecemos su comentario y entendemos la importancia de un servicio de limpieza frecuente. Cada hotel tiene sus propias políticas y protocolos de limpieza, que se diseñan para equilibrar la satisfacción del huésped con la eficiencia operativa. Su opinión es valiosa y será compartida con el equipo de gestión para considerar posibles mejoras en la experiencia de nuestros huéspedes en el futuro.
5.0分
其他
原文
翻译提供方：Google
他们是最好的
展开
酒店回复: Hello Miguel,We are delighted to hear that you had a positive experience at our hotel! Your feedback is greatly appreciated as we strive to provide the best service possible to all our guests. We look forward to welcoming you back in the future.
1.0分
其他
原文
翻译提供方：Google
工作人员服务不太好
展开
酒店回复: Hello Samuel, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for further training and improvement. We hope you will consider staying with us again in the future.
1.0分
其他
原文
翻译提供方：Google
注意力不集中
展开
酒店回复: Hello Angel,We're sorry to hear about your experience. Your feedback is valuable to us, and we will address your concerns with our team for improvement. Thank you for sharing your thoughts with us.
5.0分
其他
原文
翻译提供方：Google
都好
1.0分
其他
展开
Bed dressings smelled like they weren’t washed at all, the room smelted like mildew when we first arrived, the microwave didn’t work, the sink in the restroom is clogged, the tub wasn’t cleaned properly, the upper side and in the upper front of the toilet has someone red on
it, the AC don’t work properly and has a smell coming from it when turned on, the older woman and older man that work at the front desk are rude.
展开
酒店回复: Hello Ericka,Thank you for your feedback regarding your recent stay. We take guest comments seriously and your experience with cleanliness and staff interactions is noted. Each concern you raised helps us to enhance our services and facilities. We appreciate you bringing these issues to our attention and will ensure they are communicated appropriately. Your input is invaluable in helping us improve for future guests.
4.0分
情侣出游
展开
The room was nice and it was very clean, the hotel was quiet. Check-in process was very easy. The location wasn’t the best in terms of exiting in a car as there is a blind curve so it can be dangerous during the day. A standard hotel breakfast is served from 6am to 9am. My husband said it was good. I decided to sleep in rather than getting breakfast. Overall everything was good and I probably would choose to stay at this hotel again. No real complaints here.
展开
酒店回复: Hello Ashley,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the cleanliness of your room and the ease of the check-in process. Your comments regarding the location and breakfast are appreciated, and we understand that these aspects can impact your experience. We always strive to provide a comfortable stay and are happy to know you'd consider returning in the future. Safe travels and we hope to see you again soon.
4.0分
商务出差
The room was great and they did get me on a first floor, room was very clean and great breakfast.
展开
酒店回复: Hello Rafael,Thank you for your positive feedback! We're delighted to hear that you enjoyed the cleanliness of your room and the breakfast offerings. Your comments are valuable to us as we strive to maintain high standards for our guests. We hope you had a wonderful stay overall and look forward to welcoming you back in the future.
4.0分
其他
展开
Good stay
The staff were very kind. They called to let me know we left an item in the room after we checked out. We were too far away to go back, but I appreciate their letting me know.
Room was clean, age overall was slightly an older place. But, aside from road noise, we slept well. The room cooled down well.
展开
酒店回复: Hello Stephanie,Thank you for your feedback. We're glad to hear that our staff provided attentive service and that you appreciated the notification about your item. It's wonderful that you found the room clean and comfortable, despite some road noise. Your insights about the age of the property are noted and will be shared with the management team for future consideration. We hope to welcome you back again for another stay.
这是一家舒适、干净的酒店。每三天清洁一次，但如果您需要什么，工作人员都会非常友善。早餐有点重复。他们并没有在这件事上投入太多精力，但它确实发挥了作用。
房间应该每天打扫，而不是每三天打扫一次。
他们是最好的
工作人员服务不太好
注意力不集中
都好
Bed dressings smelled like they weren’t washed at all, the room smelted like mildew when we first arrived, the microwave didn’t work, the sink in the restroom is clogged, the tub wasn’t cleaned properly, the upper side and in the upper front of the toilet has someone red on
it, the AC don’t work properly and has a smell coming from it when turned on, the older woman and older man that work at the front desk are rude.
The room was nice and it was very clean, the hotel was quiet. Check-in process was very easy. The location wasn’t the best in terms of exiting in a car as there is a blind curve so it can be dangerous during the day. A standard hotel breakfast is served from 6am to 9am. My husband said it was good. I decided to sleep in rather than getting breakfast. Overall everything was good and I probably would choose to stay at this hotel again. No real complaints here.
The room was great and they did get me on a first floor, room was very clean and great breakfast.
Good stay
The staff were very kind. They called to let me know we left an item in the room after we checked out. We were too far away to go back, but I appreciate their letting me know.
Room was clean, age overall was slightly an older place. But, aside from road noise, we slept well. The room cooled down well.