The room was not very clean, especially the bed. The staff at the hotel said that he would give a smoking room(which was stinking) if the room is booked from ******* and that we have to pay extra in order to get a non smoking room.
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酒店回复: Dear Rama,Thank you for sharing your feedback. We kindly encourage you to review the room type selected at the time of reservation, as our most economical options are designated smoking rooms. We also offered an alternative room at check-in, which was declined.We appreciate your stay with us, and we recommend double-checking room types on future bookings—no matter where you reserve—to ensure your comfort. Thank you again.
5.0分
其他
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This hotel consistently delivers a clean, decent room, comfortable beds, hot showers and a nice breakfast - all handled by very pleasant people at check-in and check-out.
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酒店回复: Dear Kathryn,Thank you so much for your kind words and for recognizing our team’s efforts. We’re delighted to know you enjoyed the clean rooms, comfortable beds, and breakfast. Your continued satisfaction means a lot to us.
3.0分
其他
They need to offer new towels. While I new they had been washed you don’t like using towels with stains
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酒店回复: Dear Pamela,Thank you for sharing your feedback. We sincerely apologize for the condition of the towels during your stay. While all our linens are professionally cleaned, we understand that stains can give the wrong impression. We appreciate you bringing this to our attention and will be reviewing our linen inventory to ensure only spotless towels are provided to our guests. Your comfort and satisfaction are very important to us, and we hope to have the opportunity to serve you better in the future.
3.0分
其他
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Bed very uncomfortable
The bed was so hard,I ended up with a sore back and I'm not even middle aged nor do I have back issues.
Room was spacious and decently clean,but I was there to sleep,and that was awful. Breakfast iption was cereal,I saw a waffle maker too.
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酒店回复: Dear Alisha,Thank you for sharing your feedback. We’re glad you found the room spacious and clean, but we’re sorry to hear the bed was uncomfortable and affected your rest. Regarding breakfast, we do offer a continental selection with items such as six different cereals, orange juice, milk, seasonal fruit, oats, bagels, breads, muffins, and boiled eggs, along with waffles in addition to the continental options.Sure Stay By Best Western Meridian, MS.
5.0分
其他
The young man at the front desk was very helpful. With a great personality. Thank you for all your help.
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酒店回复: Dear Amber,Thank you so much for your kind words and perfect rating! We're thrilled to hear that our front desk team member made a great impression and was able to assist you. We hope to welcome you back again soon!Sure Stay By Best Western Meridian, MS.
4.0分
其他
There was not much at breakfast and didn't taste good. Everything else was great!
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酒店回复: Dear Derik,Thank you for your review! We’re glad to hear you enjoyed everything else about your stay. We appreciate your feedback on breakfast and will work on improving it for your next visit.Sure Stay By Best Western Meridian, MS.
2.0分
其他
Tub was stopped up. Breakfast was limited. Room smelled of smoke. Office/breakfast room was not air conditioned. Bed was uneven.
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酒店回复: Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the tub, room odor, and overall comfort of your stay. We also regret that the office and breakfast area felt warm, and we will look into ways to improve the environment for our guests.Regarding breakfast, we do offer a continental selection with items such as six different cereals, orange juice, milk, seasonal fruit, oats, bagels, breads, muffins, and boiled eggs, along with waffles in addition to the continental options. We would greatly appreciate your suggestions on what else you feel could be added to enhance the breakfast experience.Your comments are valuable to us, and we hope to better serve you on a future visit.
3.0分
其他
Room was clean but very dark decor. A lot of noises. Especially people talking and hollering outside. It ended up ok but not one of my better choices.
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酒店回复: Dear Cindie,Thank you for your feedback. We're glad the room was clean, but we're sorry to hear the décor and outside noise affected your stay. Your comments help us improve, and we hope to offer a better experience next time.Sure Stay By Best Western Meridian, MS.
3.0分
其他
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For the weekend
The hotel was in a good location and didnt feel unsecure about staying there. The room was a little dayed but I've seen worse. Always check for bugs and didn't see any. My husband didn't think the bed was comfortable and the other couple that was with us in another room didnt like theirs either. My mom and I thought the bed was ok but the second night for whatever reason my moms started creaking everytime she moved. There could have been more towels in the bathroom and almost every corner had webs. There was a nice outdoor sitting area and they didn't have a huge breakfast but they did have enough to choose from that you won't starve. TV selection was good and serves was friendly. We had two rooms and stayed two nights.
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酒店回复: Dear Lara,Thank you for your feedback and for choosing to stay with us. We’re glad you appreciated our location, outdoor seating area, and friendly service. We’ll use your comments to improve, especially regarding cleanliness, bed comfort, and room amenities.Sure Stay By Best Western Meridian, MS.
5.0分
其他
Nice hotel 100% better than the hotel next door. The lady that check us in was so nice. She was cleaning the lobby. Great price.
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酒店回复: Dear Lisa,Thank you so much for your wonderful review! We're thrilled to hear you had a great stay and that our staff made you feel welcome. We truly appreciate your kind words and hope to see you again soon!Sure Stay By Best Western Meridian, MS.
The room was not very clean, especially the bed. The staff at the hotel said that he would give a smoking room(which was stinking) if the room is booked from ******* and that we have to pay extra in order to get a non smoking room.
This hotel consistently delivers a clean, decent room, comfortable beds, hot showers and a nice breakfast - all handled by very pleasant people at check-in and check-out.
They need to offer new towels. While I new they had been washed you don’t like using towels with stains
Bed very uncomfortable
The bed was so hard,I ended up with a sore back and I'm not even middle aged nor do I have back issues.
Room was spacious and decently clean,but I was there to sleep,and that was awful. Breakfast iption was cereal,I saw a waffle maker too.
The young man at the front desk was very helpful. With a great personality. Thank you for all your help.
There was not much at breakfast and didn't taste good. Everything else was great!
Tub was stopped up. Breakfast was limited. Room smelled of smoke. Office/breakfast room was not air conditioned. Bed was uneven.
Room was clean but very dark decor. A lot of noises. Especially people talking and hollering outside. It ended up ok but not one of my better choices.
For the weekend
The hotel was in a good location and didnt feel unsecure about staying there. The room was a little dayed but I've seen worse. Always check for bugs and didn't see any. My husband didn't think the bed was comfortable and the other couple that was with us in another room didnt like theirs either. My mom and I thought the bed was ok but the second night for whatever reason my moms started creaking everytime she moved. There could have been more towels in the bathroom and almost every corner had webs. There was a nice outdoor sitting area and they didn't have a huge breakfast but they did have enough to choose from that you won't starve. TV selection was good and serves was friendly. We had two rooms and stayed two nights.
Nice hotel 100% better than the hotel next door. The lady that check us in was so nice. She was cleaning the lobby. Great price.