Tub was stopped up. Breakfast was limited. Room smelled of smoke. Office/breakfast room was not air conditioned. Bed was uneven.
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酒店回复: Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the tub, room odor, and overall comfort of your stay. We also regret that the office and breakfast area felt warm, and we will look into ways to improve the environment for our guests.Regarding breakfast, we do offer a continental selection with items such as six different cereals, orange juice, milk, seasonal fruit, oats, bagels, breads, muffins, and boiled eggs, along with waffles in addition to the continental options. We would greatly appreciate your suggestions on what else you feel could be added to enhance the breakfast experience.Your comments are valuable to us, and we hope to better serve you on a future visit.
3.0分
其他
Room was clean but very dark decor. A lot of noises. Especially people talking and hollering outside. It ended up ok but not one of my better choices.
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酒店回复: Dear Cindie,Thank you for your feedback. We're glad the room was clean, but we're sorry to hear the décor and outside noise affected your stay. Your comments help us improve, and we hope to offer a better experience next time.Sure Stay By Best Western Meridian, MS.
3.0分
其他
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For the weekend
The hotel was in a good location and didnt feel unsecure about staying there. The room was a little dayed but I've seen worse. Always check for bugs and didn't see any. My husband didn't think the bed was comfortable and the other couple that was with us in another room didnt like theirs either. My mom and I thought the bed was ok but the second night for whatever reason my moms started creaking everytime she moved. There could have been more towels in the bathroom and almost every corner had webs. There was a nice outdoor sitting area and they didn't have a huge breakfast but they did have enough to choose from that you won't starve. TV selection was good and serves was friendly. We had two rooms and stayed two nights.
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酒店回复: Dear Lara,Thank you for your feedback and for choosing to stay with us. We’re glad you appreciated our location, outdoor seating area, and friendly service. We’ll use your comments to improve, especially regarding cleanliness, bed comfort, and room amenities.Sure Stay By Best Western Meridian, MS.
5.0分
其他
Nice hotel 100% better than the hotel next door. The lady that check us in was so nice. She was cleaning the lobby. Great price.
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酒店回复: Dear Lisa,Thank you so much for your wonderful review! We're thrilled to hear you had a great stay and that our staff made you feel welcome. We truly appreciate your kind words and hope to see you again soon!Sure Stay By Best Western Meridian, MS.
2.0分
商务出差
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Owner does not do honest business! Stay away
Room was clean but it was a horrible dip in mattress that made for a horrible sleep.
I was told I could pay an additional fee of 20 to check in early, i paid with a different card then the one reservation was made with which was a though 3rd party company, Owner of this hotel took that card and charged additional fee for service animal which was never told to me or even brought to my attention. Owner lives on property, seen me & my service animal every day but chose to charge my card without my consent or knowledge! I informed them of my service animal at check in and was not told of a fee. I feel the owner is deceitful and undermining. For 100night its better options!
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酒店回复: Thank you for sharing your feedback.At check-in, the guest denied having a service animal. Please note that a true service animal must remain with its owner at all times and cannot be left unattended in the room while away at work. Emotional support animals are not classified as service animals under ADA guidelines. Additionally, the owner does not live on the property; the person the guest interacted with was the general manager.We appreciate your feedback and welcome you back.
3.0分
情侣出游
Bed was adequate. Breakfast selections minimal. The lobby and the room smelled musty. Overall, the property was tired.
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酒店回复: Dear Kim,Thank you for your feedback. We’re sorry your stay didn’t meet expectations. Our complimentary continental breakfast includes a wide range of options such as fresh pastries, 5 different cereals, oatmeal, yogurt, fruit, toast, bagels, and a variety of juices and coffee. While we understand preferences vary, we aim to offer a generous selection for a continental-style breakfast. We’re also addressing the musty odor and making updates to refresh the property. Your input is truly appreciated.
5.0分
商务出差
Comfortable stay on a long business trip!
Wonderfully firm king size bed. Enjoyed the stay very much.
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酒店回复: Dear Jackson,Thank you so much for the perfect rating! We're thrilled to know you had an excellent stay with us. We truly appreciate your support and hope to see you again soon!Sure Stay By Best Western Meridian, MS.
5.0分
其他
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Quality place to stay with ezmxtra touches
Spacious room, comfortable bed,refrigerator,microwave and even a nice spa tub for a little extra cost,, pet friendly and really friendly,helpful staff,nice extra touches like soap,shampoo and conditioner dispensers in room and it looks like they even had acharger for electric cars. You can tell they really care about providing a quality place for guests to stay
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酒店回复: Dear Erin,Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the spacious room, amenities, and the extra touches we’ve added for our guests' comfort. Looking forward to seeing you again soon!Sure Stay By Best Western Meridian, MS.
2.0分
其他
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Hotel was good, but room was very hot & smelly, when we entered. AC was turned off and it took couple of hours before cooling takes place. They must switch on AC in this hot summer before giving the room.
5.0分
其他
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One night in Meridian
I like the location of the hotel. Friendly check-in and out. Continental breakfast on a Tuesday night, might be better on the weekend. Clean and comfortable. Bed was a bit hard for me. Overall great stay.
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酒店回复: Dear Tina,We're thrilled to hear you enjoyed the location, our friendly service, and the clean, comfortable accommodations. We appreciate your feedback on the continental breakfast and the bed firmness. We're glad you had a great stay overall and hope to welcome you back again soon!Sure Stay By Best Western Meridian, MS.
Tub was stopped up. Breakfast was limited. Room smelled of smoke. Office/breakfast room was not air conditioned. Bed was uneven.
Room was clean but very dark decor. A lot of noises. Especially people talking and hollering outside. It ended up ok but not one of my better choices.
For the weekend
The hotel was in a good location and didnt feel unsecure about staying there. The room was a little dayed but I've seen worse. Always check for bugs and didn't see any. My husband didn't think the bed was comfortable and the other couple that was with us in another room didnt like theirs either. My mom and I thought the bed was ok but the second night for whatever reason my moms started creaking everytime she moved. There could have been more towels in the bathroom and almost every corner had webs. There was a nice outdoor sitting area and they didn't have a huge breakfast but they did have enough to choose from that you won't starve. TV selection was good and serves was friendly. We had two rooms and stayed two nights.
Nice hotel 100% better than the hotel next door. The lady that check us in was so nice. She was cleaning the lobby. Great price.
Owner does not do honest business! Stay away
Room was clean but it was a horrible dip in mattress that made for a horrible sleep.
I was told I could pay an additional fee of 20 to check in early, i paid with a different card then the one reservation was made with which was a though 3rd party company, Owner of this hotel took that card and charged additional fee for service animal which was never told to me or even brought to my attention. Owner lives on property, seen me & my service animal every day but chose to charge my card without my consent or knowledge! I informed them of my service animal at check in and was not told of a fee. I feel the owner is deceitful and undermining. For 100night its better options!
Bed was adequate. Breakfast selections minimal. The lobby and the room smelled musty. Overall, the property was tired.
Comfortable stay on a long business trip!
Wonderfully firm king size bed. Enjoyed the stay very much.
Quality place to stay with ezmxtra touches
Spacious room, comfortable bed,refrigerator,microwave and even a nice spa tub for a little extra cost,, pet friendly and really friendly,helpful staff,nice extra touches like soap,shampoo and conditioner dispensers in room and it looks like they even had acharger for electric cars. You can tell they really care about providing a quality place for guests to stay
Hotel was good, but room was very hot & smelly, when we entered. AC was turned off and it took couple of hours before cooling takes place. They must switch on AC in this hot summer before giving the room.
One night in Meridian
I like the location of the hotel. Friendly check-in and out. Continental breakfast on a Tuesday night, might be better on the weekend. Clean and comfortable. Bed was a bit hard for me. Overall great stay.