We were staying at coral coast apartments, , it's nice and beautiful ❤️ inside . But the hot water isn't working during our stay . And their reception desk hour only last till 4pm.
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酒店回复: Good morning Jenny,I'm sorry to hear you are having hot water issues, we do have a night telephone service so if you called our normal landline number it would direct you straight through. In the meantime I shall report your issue to our maintenance department and hopefully we can get the hot water service issue fixed.
5.0分
家庭亲子
Very friendly, beautiful apartment couldn’t ask for better A
5.0分
家庭亲子
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Fab apartment, very clean and spacious. Would highly recommend for a family. You’ll need a hire car to get around as this complex is quite a walk from the esplanade. Great value
5.0分
其他
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Great location, just a short walk away from the beach front esplanade. Limited traffic so very quiet atmosphere amongst the trees. Apartment has microwave, stove and full fridge, so easy to self cater if you wish. If not, lots of restaurants on the esplanade or as always, visit the local surf club. A great pool and poolside area. Would highly recommend.
3.0分
情侣出游
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Rooms was tidy when entering but certainly not clean. The bathroom especially needs a good proper clean especially in the shower.
Communication was very poor arrived late told to go to reception but could not find reception then had to lug our suitcase to hotel reception next door and then back to the apartments very annoyed as no one told us this but other residents were helpful. The lady on my phone said to just drive over thing is we had caught a cab so was not easy.
The aircon unit is right outside the door was so noisy
Overall quiet disappointing stay for the amount of money we paid
Oh and they left us a small milk in the fridge but that was already open and smelled
4.0分
家庭亲子
Great value for 2 bedroom apartment near palm cove. Had to drive but great overall
3.0分
家庭亲子
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Unfortunately were checked into uncleaned room from previous occupants, dirty linen/unmade beds, wet dirty towels, ants everywhere, water dripping from ceiling in one room. Check in from 3-4pm only. Checked in 4pm - called reception right away. Hotel fully booked so couldn’t move rooms, cleaners gone home but were called back promptly by very supportive manager to us, didn’t gain access to clean room until 7pm, had to entertain a small tired child in the meantime.
With appreciation hotel manager Eloise gave us dining voucher to neighboring property Pullman sea temple as coral apartments has no dining. She was very supportive and kept in contact with us. Also let us use kid friendly swimming pool at Pullman while we waited. Used voucher another night as was fine dining & we had no room to shower and change in from our journey.
Temple of Tastes restaurant was stunning, food was delightful & a true art form. Initial service was not. We felt very much like an inconvenience. We were sat at a high table by the bar away from rest of the diners. Closest table to us ordered food/drinks same time as us. Food was prompt for us both, their drinks were also but we had to remind them for ours when our food came. They had also come back earlier to check what we wanted but failed to bring them. Much better from then onwards tho thanks to George. Credit left over on voucher we were able to use for amazing hot buffet breakfast next day and were well looked after by A.M team.
5.0分
朋友出游
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This place was brilliant. There was 5 of us and the property was perfect and nicer in person. Several pools to use and a short walk to town. Loved it, great value!!
没有网络/WIFI，没有泳池毛巾或沙滩毛巾，尽管有 2 间浴室，但只有一张浴垫。其他都很好 - 距离滨海大道比我们想象的要远一点 - 步行约 1.3 公里 - 但仍然很方便
在网上预订的是三卧室公寓，但实际上却是两卧室公寓，客厅里有一张床。下班后入住不太好，因为您需要完成一些步骤才能拿到钥匙。
We were staying at coral coast apartments, , it's nice and beautiful ❤️ inside . But the hot water isn't working during our stay . And their reception desk hour only last till 4pm.
Very friendly, beautiful apartment couldn’t ask for better A
Fab apartment, very clean and spacious. Would highly recommend for a family. You’ll need a hire car to get around as this complex is quite a walk from the esplanade. Great value
Great location, just a short walk away from the beach front esplanade. Limited traffic so very quiet atmosphere amongst the trees. Apartment has microwave, stove and full fridge, so easy to self cater if you wish. If not, lots of restaurants on the esplanade or as always, visit the local surf club. A great pool and poolside area. Would highly recommend.
Rooms was tidy when entering but certainly not clean. The bathroom especially needs a good proper clean especially in the shower.
Communication was very poor arrived late told to go to reception but could not find reception then had to lug our suitcase to hotel reception next door and then back to the apartments very annoyed as no one told us this but other residents were helpful. The lady on my phone said to just drive over thing is we had caught a cab so was not easy.
The aircon unit is right outside the door was so noisy
Overall quiet disappointing stay for the amount of money we paid
Oh and they left us a small milk in the fridge but that was already open and smelled
Great value for 2 bedroom apartment near palm cove. Had to drive but great overall
Unfortunately were checked into uncleaned room from previous occupants, dirty linen/unmade beds, wet dirty towels, ants everywhere, water dripping from ceiling in one room. Check in from 3-4pm only. Checked in 4pm - called reception right away. Hotel fully booked so couldn’t move rooms, cleaners gone home but were called back promptly by very supportive manager to us, didn’t gain access to clean room until 7pm, had to entertain a small tired child in the meantime.
With appreciation hotel manager Eloise gave us dining voucher to neighboring property Pullman sea temple as coral apartments has no dining. She was very supportive and kept in contact with us. Also let us use kid friendly swimming pool at Pullman while we waited. Used voucher another night as was fine dining & we had no room to shower and change in from our journey.
Temple of Tastes restaurant was stunning, food was delightful & a true art form. Initial service was not. We felt very much like an inconvenience. We were sat at a high table by the bar away from rest of the diners. Closest table to us ordered food/drinks same time as us. Food was prompt for us both, their drinks were also but we had to remind them for ours when our food came. They had also come back earlier to check what we wanted but failed to bring them. Much better from then onwards tho thanks to George. Credit left over on voucher we were able to use for amazing hot buffet breakfast next day and were well looked after by A.M team.
This place was brilliant. There was 5 of us and the property was perfect and nicer in person. Several pools to use and a short walk to town. Loved it, great value!!