酒店回复: Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and appreciated the quality of our service and facilities. We sincerely apologize for the inconvenience caused by the noise. Your comments about soundproofing are valuable, and we will look into improvements to ensure a more comfortable stay for our guests. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
酒店回复: Thank you for taking the time to share your feedback. I’m truly sorry to hear about the challenges you encountered during your stay with us.We take cleanliness very seriously, and it’s concerning to hear that your room was not up to our usual standards. Please know that this is not reflective of the level of service we strive to provide. I will be addressing your concerns with our housekeeping team to ensure that this does not happen again.I also apologize for the noise disturbances you experienced. We aim to provide a comfortable and restful environment, and I regret that we fell short in this regard.Regarding the checkout process, I’m sorry for any confusion caused. We will review our procedures and signage to ensure they are clear and that our team members communicate effectively and courteously with our guests.Your feedback is invaluable, and we will use it to improve our services. I regret that your experience did not meet your expectations, and I hope you might consider giving us another opportunity in the future to provide you with the stay you deserve.
酒店回复: Thank you for your feedback and for highlighting the cleanliness and comfort of your stay — we’re glad to hear you enjoyed the hotel overall. We understand your concerns regarding the parking charges. While the parking fee is listed in the property details, we recognize it can be easy to overlook, and we’ll continue working to ensure this information is as clear and transparent as possible during the booking process.We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back in the future with an even better experience.
4.0分
家庭亲子
原文
翻译提供方：Google
我们一共8个人，非常适合大型团体。步行距离内没有餐厅，停车需要付费。
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酒店回复: Thank you for sharing your feedback. We’re glad our spacious accommodations worked well for your group of eight. We also appreciate your note regarding parking and dining options. While there aren’t dining options within a short walking distance, the Southcenter Mall—just under a mile away—offers a wide variety of restaurants and eateries. It was a pleasure hosting you, and we hope to welcome you and your group back again soon!
酒店整体还是很新的，订的套房也比较大，还有厨房里面配备了炉灶等等。附近还有个大型shoping mall。
位置方便，酒店比较新，服务也不错，但是隔音不好，早上很早就醒了，楼上有小孩跑来跑去. 厨房和餐桌设计紧凑.
我们一家五口住，房间大小正合适。酒店房间很干净，员工也非常友好。如果早餐能有更多选择就更好了。
酒店地理位置优越，住得很舒适，早餐也很棒。不过，在我们入住期间没有提供客房清洁服务，这有点让人失望。
房间宽敞干净！住得很舒服。酒店里还有自助洗衣房，很方便。
商务出行的
不推荐。
首先，停车费每晚22美元。
我们入住后，上楼回到房间，发现房间很脏！地板、马桶、洗手池、淋浴间的地板和墙壁上都是头发/**！根本就不干净！我们甚至怀疑他们到底换不换床单和被子……！
我们还听到楼上和走廊里整天整夜都有巨大的撞击声和噪音。不知道是怎么回事？
退房很混乱。酒店有一个“快速退房”的箱子，所以我们用app办理了退房，把房间钥匙扔进了前台的箱子里。前台的女士看到我们去扔钥匙，直到我们扔完才开口，粗鲁地告诉我们不能这么做，现在我们不能用钥匙离开他们的停车场了。客户服务很差。
幸好我们只住了一晚，而不是连续住几晚，因为绝对不值得。
这家酒店现代、干净、漂亮，服务一流，地理位置优越，靠近机场、购物中心、市中心和几家不错的商店。离西雅图市中心也很近。早餐很棒。我还会再来这里住几天。
请注意停车费
酒店本身很棒——干净舒适。请注意，停车费每晚超过22美元，这在“酒店设施”列表中似乎有所提及。不知何故，2025年7月，3晚住宿费（含税费）变成了82.62美元。
我们一共8个人，非常适合大型团体。步行距离内没有餐厅，停车需要付费。