酒店回复: Hey lsr_li,Thanks for sharing your experience with us, and lovely to hear you made the most of our spot between the banking district and the old town. It’s a handy base for wandering Frankfurt.Great to know check-in and check-out felt smooth and that our hosts looked after you. We’re also glad the ground-floor room worked out and that you found everything clean and comfortable. Some of our rooms feature low, minimalist bed setups as part of our Lean Luxury philosophy, which keeps things simple and cosy through smart design. The rooms are compact by intent, though we do offer larger categories if you prefer more space next time. Our online photos show the different layouts in detail, which can help you pick the style that suits you best.Thanks again for the kind words about the service. We appreciate your feedback and hope to welcome you back to Ruby Louise for another easy city break.Your Ruby Louise Team
酒店回复: Hey Yidianlvxingriji,Thanks for taking the time to share your thoughts. We’re happy you enjoyed the spot on Goethestrasse — being tucked between the banking district and the old town makes exploring Frankfurt nice and easy.We hear you on the room size and setup. Our Lean Luxury philosophy focuses on the essentials done well, so rooms are compact yet cosy, with larger categories available if you prefer extra space. Instead of in-room kettles or minibars, the Galley on the first floor offers complimentary hot drinks and a Maxi Bar selection, and the bar upstairs is open around the clock for a proper brew or a nightcap. On bedding, our aim is comfortable layers without fuss, and our hosts can always sort out extra items to dial in your preferred feel.Appreciate your feedback and understanding, and we hope to welcome you back to Ruby Louise for a stay that suits your rhythm even better.Your Ruby Louise Team
3.2分
Wow惊艳房
情侣出游
都是自助设施，房间在地下室，难找，不好停车，除了位置不错！下次再也不住了！
展开
酒店回复: Hey NisonghuaNi,Thanks for sharing your thoughts. We’re sorry your visit felt frustrating and didn’t flow as it should. A stay with us is meant to feel easy and relaxed, with self-service touches designed to keep things simple, not impersonal. It’s clear that didn’t land for you, and we understand how off-putting that can be.Finding your room should feel straightforward, and arriving by car shouldn’t be a puzzle. We aim for clear guidance so guests can settle in without fuss, and we’re sorry that your arrival felt anything but smooth.We’re glad, at least, that the location worked for you. Being tucked between the banking district and the historic old town puts the city’s highlights, shops and cafés within an easy stroll, and it’s good to hear you made the most of that.We appreciate you giving us a try, even if the stay didn’t suit your style, and we wish your future travels through Frankfurt go exactly the way you like them. If you do decide to return, we’d love the chance to offer a visit that feels calm and intuitive from the first moment.Your Ruby Louise Team
酒店位置优越，这次刚好分到0楼房间，床垫直接铺地上，有点不习惯，但干净卫生，还是不错的。前台可自行办入住，退房钥匙给前台就行，服务态度也不错👍
酒店本身不错，装修也挺讲究。位置非常好！酒店顶楼有个酒廊/酒吧，周末想小酌一杯的话还挺不错的。但是，如果你偏爱安静的酒店，那预订前可得好好考虑一下了。
入住是平板自助办理的，但不太顺利。房间里没有煮茶/咖啡的设备，想喝的话得去楼下冲速溶咖啡。
地理位置非常出色，步行即可到达市中心，早餐也很满意，如果偏向市中心，那这家酒店绝对值得推荐
地址位置很好 超级方便也很安全。下次还要去这里 服务员也很不错 也很年轻 这一晚睡的很香 同事说下次还要住这家
非常喜欢这家酒店！自助办理入住很方便。我喜欢他们家没有房卡就不能进入楼层这个设计。所有地方都干净、清新、舒适。我的房间虽然小，但很温馨。强烈推荐！
这家酒店位置很好，就在市中心（离老歌剧院很近，周边环境非常好）。早餐有点贵（24欧元），但味道不错。我在这里住得很愉快。员工非常友好。房间可能小了点，但非常干净和现代化。
我们预订的房间很宽敞。但基本上就只有一张床和一把小椅子。没有烧水壶，也没有像样的座椅。因为这里是酒吧兼酒店，白天比较容易找到工作人员帮忙。到了晚上，工作人员都忙着服务用餐/喝酒的客人，你需要等很久才能得到帮助。如果你有沉重的行李，请注意进入大楼时需要搬下几级楼梯。虽然有一个轮椅升降梯，但你需要叫工作人员来开启。除了我提到的这些，我必须说酒店位置绝佳，只是通往酒店入口的小巷车辆无法进入。所以你需要从我发的那条路上走进来。
酒店的位置非常好，位于法兰克福歌德大街，涉及现代化，但是房间特别的小，设施简单，没有烧水壶，床上用品比较单薄。
都是自助设施，房间在地下室，难找，不好停车，除了位置不错！下次再也不住了！