酒店回复: Dear GuestThank you for your continued support! We’re delighted to hear that our convenient location, quiet environment, simple check-in, and clean bathroom met your expectations. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit!Warm regards,K Space Inn
酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. We regret the issues you experienced with the bed, hot water, hotel phone, and lack of facilities to hang clothes.Your comments have been shared with our maintenance and housekeeping teams for immediate review and improvement. We appreciate your feedback, as it helps us enhance our services for future guests, and we regret the inconvenience caused during your stay.Warm regards,Hotel Management
酒店回复: 亲爱的客人
感谢您的精彩反馈!我们很高兴听到我们的酒店非常适合您作为独自旅行者,并且您喜欢酒店的位置、友好的入住服务以及洗衣机和烘干机等设施。很高兴得知酒店的清洁度和空调也是您入住期间的亮点。
我们确实了解酒吧的噪音可能会影响浅睡者,我们感谢您指出这一点。我们将继续努力确保所有客人都能享受舒适和宁静的体验。
我们很乐意在未来再次欢迎您,并希望您的下一次入住更加轻松!
诚挚的
K Space Inn
点评来源 Trip.com
3.6分
单人太空舱(床位房)
独自旅行
服务:很一般
退房之后不允许寄存行李
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酒店回复: Dear GuestThank you for sharing your feedback.We’re sorry to hear that our service did not meet your expectations, particularly regarding luggage storage after check-out. We understand how important this convenience is for travelers, and we’ll certainly take your comments into consideration as we review our guest services.We appreciate your feedback and hope to have the opportunity to improve your experience in the future.Warm regards,K Space Inn
1人觉得有用
2.2分
单人太空舱(床位房)
独自旅行
原文
翻译由AI提供
优点:
价格便宜,地理位置还算不错。
缺点:
连住也没有整理床铺服务。
不更换毛巾。
不提供牙刷。
淋浴空间非常小。
没有更衣空间。
明明是禁止穿鞋进入,却有客人直接穿着鞋子进来。
住客素质差。
不推荐入住,下次不会再来了。
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酒店回复: 亲爱的客人
感谢您抽出时间就您最近的住宿提供详细反馈。
对于您在住宿期间遇到的不便,我们深表歉意。我们了解,日常客房清洁服务(包括铺床和更换毛巾)对于客人的舒适至关重要。我们的标准政策是应要求提供这些服务,以满足客人的喜好并支持环境可持续性。
我们很遗憾您的体验没有达到您的期望,我们感谢您的坦诚反馈。您的见解非常宝贵,因为我们努力改善我们的服务和设施。
诚挚的
K Space Inn
酒店回复: Dear GuestThank you for your generous feedback with us about your stay. We are delighted to read that you had a good experience with us and we would be more than happy to extend the same quality service to you at any given opportunity. We truly appreciate your support and we hope to welcome you again soon. SincerelyK Space Inn
酒店回复: Dear GuestThank you for taking the time to share your experience in such detail. We are truly sorry to hear about the inconvenience and frustration you encountered during your arrival and check-in process.We understand how exhausting long flights and travel can be, and we regret that you were unable to access your room promptly upon arrival. Our standard check-in time is 3:00 PM, and while this is noted during the booking process, we acknowledge that clearer communication and better support—especially for international guests—are necessary. We’re actively working on improving our pre-arrival instructions, real-time notifications, and guest support, especially for early arrivals or travelers unfamiliar with self-service check-in procedures.We also appreciate your comments regarding the charging port in the capsule space and will review the setup for improvements. As for the location signage, we understand it can be difficult to spot and will look into ways to improve visibility and guidance for first-time visitors.Lastly, we’re grateful you raised these concerns and followed up with a phone call — it shows you care about helping future guests, and we truly value that. Your feedback will be shared with both our team and the platform provider to tighten communication and service coordination.We sincerely hope you’ll consider giving us another chance in the future, and we’ll strive to offer you a much smoother experience.Warm regards,K Hotels
酒店回复: Dear GuestThank you for your generous feedback with us about your stay. We are delighted to read that you had a good experience with us and we would be more than happy to extend the same quality service to you at any given opportunity. We truly appreciate your support and we hope to welcome you again soon. SincerelyK Space Inn
多次入住,比较方便,性价比很高,环境安静,入住简便,洗浴间也干净整洁,总体符合预期,公交距离都非常近。
房间床边裂开了,洗澡没有热水,旅馆电话打不通不方便沟通事情!房间没有晾衣服的地方,住宿体验感觉不是很好!
对于独自旅行的人来说,这个价格很划算,地点也很理想。入住时工作人员很友善,唯一就是晚上楼下的酒吧可能会影响到睡眠较浅的人。空调效果很好,但不太适合不喜欢太强冷气的人。胶囊床位很干净,而且还有洗衣机和烘干机可以用,这是个加分项。
服务:很一般
退房之后不允许寄存行李
优点:
价格便宜,地理位置还算不错。
缺点:
连住也没有整理床铺服务。
不更换毛巾。
不提供牙刷。
淋浴空间非常小。
没有更衣空间。
明明是禁止穿鞋进入,却有客人直接穿着鞋子进来。
住客素质差。
不推荐入住,下次不会再来了。
性价比高,这样的价钱有这样的休息环境非常好了。空调冷气十足,床铺卧具清洁,互联网连接信号顺畅,厕所和卫生间都清理的很好。另外有保险柜,可以存放双肩包,还可以免费自助洗衣和烘干衣服。Selvi非常热情,漂亮!
交通方便,出门不远就是地铁!这家店在克拉码头的酒吧一条街上!要仔细观察才能找到!太空仓的充电接口需要改进!入住时间也要改进!不然生意只会越来越越卷!卷到没朋友!不至于我昨晚9个小时的飞机加一个小时的摆渡车,和1个小时的地铁!来了吃闭门梗!在地上躺到下午接近3点才发邮件通知信息!才能进去入住!新加坡属于东南亚热带国家气候!主打热到没地方躲避太阳的问候与呼唤,有累有饿有困,是什么感受!我有不是叙利亚难民来乞讨的!这次最大的失误是平台的问题!旅客下单后没有证讯式的服务,是否了解顾客会英文的阅读能力,和书写表格的能力,即使作出服务的供需要求!还有平台对门店的更近管理有巨大漏洞!经本人电话反馈建议,确实去人了!不容易呀!前台服务人员去店里和不去是有区别的!不要以自主服务酒店为借口!置之不理哦!你今天不管,明天平台人员会让说不定会有人失业,能提议建的都是感觉平时对顾客的好,才会去说,不然懒得理你🙄
我最近入住了这家酒店,总的来说体验好坏参半。
卫生状况 (2/5): 卫生状况不尽如人意。房间感觉像是疏于打理,角落里有灰尘,地板也很脏。浴室肯定需要更细致的清洁。
服务 (1/5): 服务非常令人失望。工作人员似乎缺乏培训,对解决客人的问题也漠不关心。基本的请求要么被忽略,要么处理得很慢。
地理位置 (5/5): 酒店的地理位置是它唯一的优点。它交通便利,靠近主要景点和公共交通,方便探索周边地区。
设施 (2/5): 设施方面还有很多不足之处。设施有限,设备维护不善,而且缺乏对细节的关注,让人很难享受已有的设施。
总的来说,虽然地理位置极佳,但卫生条件差、服务不到位以及设施不足,让我很难推荐这家酒店。除非地理位置是您唯一的考量,否则我建议您考虑其他选择。
staff不错 舍友也不错 就是提供的东西少了点,不过这价格算是性价比极高的了 很靠近Marina Bay。
位置很好,去各个景点都很近。房间很安静,但入住有点麻烦,如果行李很重,一个人爬楼梯会很吃力。性价比还不错。