Not happy with Experian I booked a night for Saturday night but found they made it for Friday night so I lost $280.00 and had to find a different place to stay for another $309.00 I think this will be my first and last experience with Experian
5.0分
家庭亲子
We stayed just one night for a wedding but our suite was spacious, clean and updated. Would definitely stay here again!
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酒店回复: **Thank you for taking the time to share your feedback with us! It is with great concern to read about your stay with us. I hope you choose to stay with us again, whenever your travels bring you back to the area!
2.0分
其他
The bed sheets were stained. The receptionist asked if I could change the sheets because they were short staffed. had to switch rooms.
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酒店回复: **Thank you for taking the time to share your feedback with us! It is with great concern to read about your stay with us I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I hope you choose to stay with us again, whenever your travels bring you back to the area, so we can prove to you that we are a 10 out of 10 property!
4.0分
其他
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One night stay during a trip up the coast. Nice, clean, convenient. Staff obviously take pride in their hotel. Only negative is there were young children staying above us that were running and playing all evening and the noise carried down to us very loudly.
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酒店回复: As far as Marriott is concerned, any post-survey score received that is below a 9 out of 10 is considered failing, so I am very sorry we failed to meet your expectations as well as our own. I hope you choose to stay with us again, whenever your travels bring you back to the area so that we can show you we are a 10!
1.0分
其他
You know for what was charged not having a working AC unit with the excuse that itnwas a hot day just didnt
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酒店回复: As far as Marriott is concerned, any post-survey score received that is below a 9 out of 10 is considered failing, so I am very sorry we failed to meet your expectations as well as our own. I hope you choose to stay with us again, whenever your travels bring you back to the area so that we can show you we are a 10!
4.0分
情侣出游
The property was quiet and staff friendly. The shower was has a continuous dripping hitting the metal drain.
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酒店回复: Thank you for the great score , and we have addressed the shower issue with our maintenance team
5.0分
其他
Clean room. Friendly & helpful staff. Had fun and felt safe entire trip.
5.0分
其他
Great location and convenient to beach, shopping and dining.
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酒店回复: **Thank you for taking the time to share your feedback with us! It is with great concern to read about your stay with us. I hope you choose to stay with us again, whenever your travels bring you back to the area!
房间非常大，但距离海边还有15分钟的路，堵车。在海边停车也困难
总体性价比不高
价格和设施都令人满意，房间宽敞，适合家庭旅行。早餐质量也令人满意。
Not happy with Experian I booked a night for Saturday night but found they made it for Friday night so I lost $280.00 and had to find a different place to stay for another $309.00 I think this will be my first and last experience with Experian
We stayed just one night for a wedding but our suite was spacious, clean and updated. Would definitely stay here again!
The bed sheets were stained. The receptionist asked if I could change the sheets because they were short staffed. had to switch rooms.
One night stay during a trip up the coast. Nice, clean, convenient. Staff obviously take pride in their hotel. Only negative is there were young children staying above us that were running and playing all evening and the noise carried down to us very loudly.
You know for what was charged not having a working AC unit with the excuse that itnwas a hot day just didnt
The property was quiet and staff friendly. The shower was has a continuous dripping hitting the metal drain.
Clean room. Friendly & helpful staff. Had fun and felt safe entire trip.
Great location and convenient to beach, shopping and dining.