酒店回复: Dear Guest, We are thrilled you had an excellent stay at AC Hotel Fort Worth Downtown, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Yours in Service, Carissa TaylorGeneral Manager
4.0分
情侣出游
原文
翻译提供方：Google
一切都很好，房间清洁服务很差，他们没有彻底打扫，只整理了床铺。
5.0分
家庭亲子
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Limberth, We are pleased to receive your generous rating for AC Hotel Fort Worth Downtown. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Yours in Service, Kate GoraArea General Manager
4.0分
商务出差
The only complaints that we had were the pillows were very flat and that we had a durty towel folded up neatly in our room when we checked in.
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酒店回复: Dear Guest, We are glad to know that your overall experience at AC Hotel Fort Worth Downtown was positive. It is reassuring that, despite a few concerns, your stay was still enjoyable. We are, however, truly sorry that the in-room amenities did not meet expectations, particularly with regard to bedding comfort and housekeeping presentation. This is not the impression we want to leave, and your comments will be addressed with our team to prevent such oversights in the future. We hope to have the opportunity to welcome you back and provide a visit that reflects the high standards we aim to deliver consistently.Yours in Service, Kate GoraArea General Manager
5.0分
其他
Everything seemed to be in order and enjoyable. Staff was friendly and helpful. No negativity for us to report
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酒店回复: Dear Guest, We are delighted that your visit was seamless and that the attentiveness of our team contributed positively to your experience. It is a pleasure to host you at AC Hotel Fort Worth Downtown. We look forward to welcoming you again on a future occasion.Yours in Service, Kate GoraArea General Manager
5.0分
其他
This property was very nice. ALL of the staff was very respectful and the hospitality was immaculate!
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酒店回复: Dear Lamiya, We are incredibly pleased you enjoyed your stay at AC Hotel Fort Worth Downtown and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality, and we are glad you loved our beautiful hotel. Thank you for being our guest, and we hope to be your first choice every time you visit the area.Yours in Service, Carissa TaylorGeneral Manager
最喜欢babymonster
酒店房间不是地毯地面，带孩子住非常方便！比想象中干净。员工们也特别友好！下次还会再来。
一大早马桶就无缘无故堵了。
位置非常便利
非常感谢，一切都很棒。虽然没有什么特别之处，但各方面都令人满意。
一切都很好，房间清洁服务很差，他们没有彻底打扫，只整理了床铺。
伟大的
The only complaints that we had were the pillows were very flat and that we had a durty towel folded up neatly in our room when we checked in.
Everything seemed to be in order and enjoyable. Staff was friendly and helpful. No negativity for us to report
This property was very nice. ALL of the staff was very respectful and the hospitality was immaculate!