酒店回复: Hello Neridee,Nos alegra saber que disfrutaste de tu estancia en nuestro hotel y que apreciaste nuestras áreas limpias, personal amigable y habitaciones cómodas. Agradecemos tus amables palabras y esperamos poder hospedarte de nuevo en el futuro.
Nice outdoor seating area but a shame the pool is seasonal only.
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酒店回复: Hello Clive,Thank you for sharing your feedback about your recent stay. We're glad to hear you enjoyed the clean room, comfortable amenities, and outdoor seating area. We appreciate your comments regarding the seasonal pool, as guest input is valuable for our future considerations. We hope to welcome you back for another stay when you can fully enjoy all our facilities.
1.0分
其他
Booked reservations at 11:55pm, arrived at hotel at 12:10am, staff searched for reservations for 20 minutes, gave up and booked direct with hotel
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酒店回复: Hello Brian,Thank you for sharing your experience regarding your recent stay. We appreciate your understanding during the check-in process and apologize for any inconvenience caused by the delay in finding your reservations. It's our goal to provide a seamless experience for all guests, and your feedback is valuable in helping us improve. We hope to welcome you back in the future for a more streamlined visit.
5.0分
商务出差
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The property and room are very clean and nicely laid out. Staff was very good. I checked in later than expected and the young lady at the front desk...I believe her name is Angela (sorry if I got that wrong) is amazing. Super wonderful personality and helpful. Its nice to go to a hotel and have somebody as sweet and friendly greet you. She is excellent.
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酒店回复: Hello Michael,Thank you for sharing your experience! We're thrilled to hear you enjoyed the cleanliness of the property and the layout of your room. Angela will certainly be recognized for her exceptional service and her warm, welcoming personality. We appreciate your feedback and hope to welcome you back for another delightful stay in the future.
5.0分
其他
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I particularly like the staff service.Special mention to Ceymel of housekeeping for exemplary service,going above and beyond to assist us.Also Kareen at the front desk for a friendly, and welcoming demeanor.
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酒店回复: Hello Greta, Thank you for highlighting the exceptional service provided by Ceymel and Kareen. We take pride in our staff’s commitment to guest satisfaction, and it's wonderful to hear their efforts made a positive impression during your stay. Your feedback will be shared with the team, and we hope to welcome you back for another great experience in the future. Your comments are valuable to us as they encourage our team to continue delivering excellent service.
5.0分
其他
Great stay and staff was wonderful.. loved miss Phillipines and miss Jamaica...your lucky to have such great employees...
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酒店回复: Hello John,Thank you for your kind words about our staff! We're delighted to hear that you enjoyed your stay and found Miss Philippines and Miss Jamaica to be wonderful representatives of our team. We take pride in our employees and are glad they made a positive impact on your visit. We hope to welcome you back for another memorable experience in the future.
5.0分
商务出差
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The staff was very nice. I forgot his name (sorry), perhaps the night manager is a young man who told me that he is a single dad and has a young daughter. Very nice guy and very informative about the area. Also, Angela was also extremely nice. Really good group and I would 100% return.
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酒店回复: Hello Michael, Thank you for sharing your positive feedback about our team members. We are thrilled to hear that our staff made a lasting impression on your stay and provided you with helpful information about the area. It’s wonderful to know you would consider returning, and we look forward to welcoming you back for another great experience. Safe travels until then!
5.0分
其他
Courteous staff, clean and comfortable room. Very quiet.
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酒店回复: Hello Angela,Thank you for taking the time to share your positive experience! We're pleased to hear that you enjoyed the courteous service, cleanliness, and comfort of your room. It’s great that you found the environment to be quiet, allowing for a restful stay. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable visit in the future.
5.0分
其他
Staff and stay was amazing from the time of check in until check out! Will be booking again.
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酒店回复: Hello Akilah,Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our staff and enjoyed your stay. We look forward to welcoming you back for another memorable visit. Safe travels until then!
3.0分
其他
Okay, not great.
The light above the kitchen area kept flickering. There were dishes in the kitchen but no silverware.
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酒店回复: Hello Donald, Thank you for your feedback regarding the light and kitchen amenities in your accommodation. We appreciate you bringing these matters to our attention, as they can help enhance future guest experiences. If you have additional comments or concerns, please feel free to contact our management team directly for further assistance. Your insights are valuable to us.
酒店给人的印象是全新的。所有区域均得到良好清洁和维护。工作人员非常友好和细心。 房间。干净、整洁、舒适。 早餐每天都有所不同。我会再呆在那里。
Clean room, comfortable bed. Microwave, fridge, coffee maker.
Nice outdoor seating area but a shame the pool is seasonal only.
Booked reservations at 11:55pm, arrived at hotel at 12:10am, staff searched for reservations for 20 minutes, gave up and booked direct with hotel
The property and room are very clean and nicely laid out. Staff was very good. I checked in later than expected and the young lady at the front desk...I believe her name is Angela (sorry if I got that wrong) is amazing. Super wonderful personality and helpful. Its nice to go to a hotel and have somebody as sweet and friendly greet you. She is excellent.
I particularly like the staff service.Special mention to Ceymel of housekeeping for exemplary service,going above and beyond to assist us.Also Kareen at the front desk for a friendly, and welcoming demeanor.
Great stay and staff was wonderful.. loved miss Phillipines and miss Jamaica...your lucky to have such great employees...
The staff was very nice. I forgot his name (sorry), perhaps the night manager is a young man who told me that he is a single dad and has a young daughter. Very nice guy and very informative about the area. Also, Angela was also extremely nice. Really good group and I would 100% return.
Courteous staff, clean and comfortable room. Very quiet.
Staff and stay was amazing from the time of check in until check out! Will be booking again.
Okay, not great.
The light above the kitchen area kept flickering. There were dishes in the kitchen but no silverware.