酒店回复: Dear Guest User,Greetings from Address Beach Resort.Thank you for such an enthusiastic and detailed review of your stay at Address Beach Resort — we’re absolutely thrilled to know your experience was a perfect one!It’s wonderful to hear that our team, from reception to waitstaff and porters, made such a positive impression and contributed to the warm welcome you received. We're also glad the upgrade to a balcony room with canal views added to your enjoyment, and that you were able to continue relaxing at our infinity pool even after checkout.Your kind words about our stunning lobby, breathtaking rooftop pool, and views over Bluewaters Island and Jumeirah Beach are deeply appreciated. We’re also happy to know that the variety and quality of our breakfast offerings — especially the smoked salmon and fresh dairy selections — met your expectations.We appreciate your honest feedback regarding the poolside music and room decor, and we’ll certainly take your observations into consideration as we continue to refine the guest experience.We can’t wait to welcome you back for another unforgettable stay — perhaps even twice, just as you promised!Warm Regards, Luke JamesManagement Office
5.0分
海景豪华房
情侣出游
原文
翻译由AI提供
主要冲着泳池来的,但酒店本身也很棒。
泳池很赞,推荐日落时分去,能同时欣赏到白天和夜晚的景色。
早餐出乎意料的好(作为一个经常住酒店的人来说),下次还会选择在这里吃!
健身房24小时开放,器械很多/很齐全(不像很多地方只有跑步机之类的有氧器械)。
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酒店回复: 亲爱的 Joseph345,
来自 Address Beach Resort 的问候。
感谢您与我们分享您的体验。我们很高兴得知我们标志性的泳池吸引了您,更高兴的是,您接下来的旅程也留下了深刻的印象!日落时分,欣赏美景真是一个奇妙的时刻。
看到您对我们的早餐和健身房设施的称赞,我们倍感欣慰——作为一名酒店的常客,您的反馈意义非凡。
我们希望很快再次欢迎您来到 Address Beach Resort,享受更多难忘的时光。
此致,
Luke James
管理办公室
酒店回复: Dear Guest User,Greetings from Address Beach Resort.Thank you for sharing your insights about your stay at Address Beach Resort. We appreciate your detailed feedback, as it helps us identify areas where we can improve and enhance our guests' experience.We’re glad to hear that you enjoyed our rooftop infinity pool and private beach. However, we regret that certain aspects of your stay, including the bed comfort, room facilities, and service experience, did not meet your expectations. Please rest assured that we take your comments seriously, and we will review them internally to ensure that improvements are made where necessary.At Address Beach Resort, we are committed to providing a welcoming and inclusive environment for all our guests. We apologize if your experience fell short of this standard, and we will continue to work with our team to uphold the highest levels of hospitality.We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay.Warm Regards, Luke JamesManagement Office
酒店回复: Dear Guest User,Greetings from Address Beach Resort.Thank you for taking the time to share your detailed feedback. We truly appreciate your honest review and regret to hear that your experience did not meet your expectations. Your insights are invaluable in helping us improve our service and guest experience.We sincerely apologize for any inconvenience you faced regarding your room assignment, the comfort of the bed, and the service interactions during your stay. It is disappointing to hear that we did not provide the level of hospitality that we strive for, and we take your concerns very seriously. Rest assured, we are addressing these matters internally to ensure a more seamless and comfortable experience for our future guests.Your feedback on booking ZETA77 for the rooftop experience is also noted and will be helpful to other travelers.We regret that we were not able to leave you with the positive impression we aim for, but we do hope for the opportunity to welcome you back in the future and provide you with the true Address Beach Resort experience.Warm Regards, Luke JamesManagement Office
完美的体验!去迪拜会二刷的酒店!
服务超好,前台接待非常有礼,服务员是迪拜少有的白人美女,行李员是高帅白袍阿拉伯男子,很主动帮忙拿行李! 升级到阳台房,有运河景! 退房的时候告知还能继续享用无边泳池!
硬件方面 大堂高挑大气 lounge 享有蓝水岛大摩天轮和朱美拉海滩景观,77楼高空泳池无敌海景!
早餐丰富得难以置信 酸奶 布丁 盒装牛奶随便拿 烟熏三文鱼品质不错。
有点瑕疵的可能是客房装修比较简单 无边泳池下午和晚上音乐太吵 太多老外在泳池开派对了。
是体验感超好的一次入住,有机会住上几天再好好体验!
主要冲着泳池来的,但酒店本身也很棒。
泳池很赞,推荐日落时分去,能同时欣赏到白天和夜晚的景色。
早餐出乎意料的好(作为一个经常住酒店的人来说),下次还会选择在这里吃!
健身房24小时开放,器械很多/很齐全(不像很多地方只有跑步机之类的有氧器械)。
很棒的酒店,处处都很漂亮!房间比我们预想的要宽敞。服务很好,但请注意,77楼只允许21岁以上人士进入。如果年龄不满21岁,可以在早上9点到中午12点期间待在那里。晚上就没办法欣赏美景了。这基本上是阿联酋的规定,但我们是到了现场才知道的,虽然我们当时在度蜜月,而且我再过两个月就满21岁了,但他们也没有破例。
我建议订含早餐的房间,如果可以的话,午餐也一起订了。
位置绝佳,服务一流,设施也很好。希望未来他们能全天开放无边泳池给孩子们玩。
有两点值得注意1.这个酒店有些房间的大床可以拆分成两个小床,因此如果不是情侣出游可以备注双人床2.同一房型的床的柔软度存在较大差异,有些房间的床非常软,睡的不舒服3.这个酒店的房间内部设施很普通,最多三星标准,但是酒店楼顶的泳池确实非常惊艳,酒店自带的沙滩也还不错4.酒店的楼层最高只有17层,去楼顶需要换乘两部电梯5.酒店的服务态度远不及其他国际连锁大牌酒店,甚至可能存在着区别对待。
作为一个酒店控,我在迪拜众多的奢华酒店里综合对比选择了它,甚至放弃了其他国际大牌酒店,因为我觉得它还是蛮有特色的,虽然它是一家本地酒店,我也知道它的服务可能比不上其他国际连锁品牌,但是我没想到除了酒店楼顶泳池让我满意,其他方面会这么的糟糕:1.我预定的是三晚海湾景房型,到达酒店前台的时候,我花了1960AED升级了海景房型,同时我也备注了要求高楼层,但是前台却给我安排了3楼的房间,风景如图1所示,简直就是2星级酒店的标准,而且房间的浴室地漏堵塞严重,当我提出想要更换高楼层的时候,酒店以房满为理由拒绝了我,但是我发现当天入住率并不高,我感觉有被明显的区别对待2.这个酒店的床的舒适度参差不齐,有些房间的床过于柔软,完全不符合生理曲度,第二天起床感到非常疲劳3.酒店工作人员态度非常霸道强硬,当我提出想要退后面2晚的房间时,酒店前台表示一分钱也不给退还,这简直就是强买强卖4.最后给予携程平台的小姐姐好评,感谢她们的积极沟通,帮助我们换了楼层。 最后,我的建议是,如果你对楼顶的无边泳池感兴趣,你完全可以去预定楼顶的zeta77餐厅,酒店的房间品质最多只能2星,就是一个非常普通的公寓标准,这个价格完全可以去选择其他国际大牌酒店
如果你在JBR或码头区有事,那这里是个不错的选择。但要是想去其他地方,打车或租车就必不可少了,因为电车和地铁都离得很远。
除此之外,其他方面都非常棒!餐饮、服务、友善度、清洁度、客房设施齐全,还有空中泳池、健身房和桑拿房!
所以,如果你只想尽情享受JBR和蓝水泻湖区,那这家酒店非常适合你!
下次还想再来!
这里美得令人惊叹,景色、服务和待客之道都非常棒。这是我住过的第一家酒店,竟然会把泳池边的太阳镜擦得锃亮,还会把冰水和擦脸巾装在小袋子里送来。房间的床品超级舒服,睡得像在云端一样,洗浴用品的品质也非常好。这是个很棒的地方,强烈推荐给大家。
很棒的酒店,但从房间到海边的路很难走。需要换乘好几趟电梯,距离也挺远的。早餐很棒。
风景很好,房间干净,酒店也很漂亮。