Overall, this hotel was exactly what I was looking for. Rooms are spacious. The breakfast options were good and the food was delicious. The service was friendly, and I appreciated the free bottled water. Everything was very clean. The mattress was pretty hard, which was not my preference. And I felt like I had to drive for a long time to get anywhere touristy. This location was safe and well lit, with several fast food and sit-down restaurants in the same plaza. I enjoyed my stay.
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酒店回复: Thank you so much. We value reviews like this so that we can improve. We hope to welcome you for better experience next time.
5.0分
家庭亲子
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We were on the road and just picked here from the reviews and I can’t get over how nice Libby was at the front desk. If I’m ever in the area I will make sure to stop here. She deserves a raise. The world needs more nice people.
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酒店回复: Thank you so much for your feedback. We will be sure to share this with Libby and the team. We hope to welcome you back soon ;)
1.0分
其他
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I ended up not actually staying at this property. It stated pet friendly, however, unlike other hotels this property allowed all animals in EVERY room. I have allergies that won’t allow me to have dander from pets around me.
Most properties block off certain rooms for pets so others can stay in pet free rooms.
Extremely disappointing!!!
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酒店回复: Thank you for your feedback. I’m very sorry for the inconvenience this caused. Our hotel is pet friendly, and at this time all guest rooms are available to guests traveling with pets. We do have thorough cleaning procedures in place after each stay, but I understand how this can still be challenging for guests with allergies. We appreciate you sharing your perspective so we can better communicate our policies moving forward.
5.0分
家庭亲子
Best hotel we have stayed at as a family with 4 kids we loved how big and spacious this was for u and had everything we needed
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酒店回复: Thank you so much for your feedback. We are glad to hear that you and your family had a good time. We hope to welcome you back the next time you guys are in the area.
5.0分
其他
Pleasant stay!
Amazing staff. The room was very clean and very comfortable. Will definitely recommend to others.
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酒店回复: Thank you so much for your feedback and your recommendation. We really take pride in the service we provide and we are glad to hear you had a great stay. We hope to accommodate you again next time you are in the area!
5.0分
其他
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Loved it.
The service was great. Staff was all super friendly. I dropped my toothbrush and needed substitute until I could get to the store and they were super helpful and got me one.
The room was clean and comfortable. Our only complaint was that the light above the mirror in the bathroom flickered a bunch and the shower floor creaked a lot too. Otherwise it was a great stay.
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酒店回复: We love your feedback and thank you so much for letting us know how your stay went. We are going to get right into fixing those things that you mentioned. We will make sure your next stay with us is better. Thank you for staying at Home 2 Suites Fishers.
2.0分
其他
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There wasn’t the usual plastic laundry bag in room & upon requesting, front desk stated it would be a $4 charge to obtain (seriously?)
Also, no customary lotion or conditioner in room; since charging for a disposable bag I didn’t even bother asking about these.
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酒店回复: Thank you for your feedback. I’m very sorry for the confusion during your stay. We do not charge for laundry bags, and lotion and conditioner are always available at the front desk free of charge. I’ll be reviewing this with our team to ensure accurate information is shared moving forward.
5.0分
家庭亲子
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The rooms smell fresh when you walk in. The kitchen and sitting area with the room divider is especially nice, while traveling with family. The hotel and rooms are new and very clean. The breakfast was good. Overall, it was a nice place to stay.
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酒店回复: Thank you so much for your feedback. We are glad to hear that we were able to accommodate you and your family, We hope to welcome you back soon!
5.0分
其他
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Property is well maintained. Although not new it felt new. Staff was friendly. The mattress was a little to firm for my liking, but that is just a personal preference. Great hotel.
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酒店回复: Thank you so much for your feedback and for recognizing our efforts, We appreciate your feedback in regard to the mattress. We will make sure to forward this to our design teams.
5.0分
家庭亲子
The customer service was above and beyond and the breakfast was wonderful.
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酒店回复: Thank you for your feedback. Really glad to hear that you had a great stay. I will for sure share this with our team. Thank you.
Overall, this hotel was exactly what I was looking for. Rooms are spacious. The breakfast options were good and the food was delicious. The service was friendly, and I appreciated the free bottled water. Everything was very clean. The mattress was pretty hard, which was not my preference. And I felt like I had to drive for a long time to get anywhere touristy. This location was safe and well lit, with several fast food and sit-down restaurants in the same plaza. I enjoyed my stay.
We were on the road and just picked here from the reviews and I can’t get over how nice Libby was at the front desk. If I’m ever in the area I will make sure to stop here. She deserves a raise. The world needs more nice people.
I ended up not actually staying at this property. It stated pet friendly, however, unlike other hotels this property allowed all animals in EVERY room. I have allergies that won’t allow me to have dander from pets around me.
Most properties block off certain rooms for pets so others can stay in pet free rooms.
Extremely disappointing!!!
Best hotel we have stayed at as a family with 4 kids we loved how big and spacious this was for u and had everything we needed
Pleasant stay!
Amazing staff. The room was very clean and very comfortable. Will definitely recommend to others.
Loved it.
The service was great. Staff was all super friendly. I dropped my toothbrush and needed substitute until I could get to the store and they were super helpful and got me one.
The room was clean and comfortable. Our only complaint was that the light above the mirror in the bathroom flickered a bunch and the shower floor creaked a lot too. Otherwise it was a great stay.
There wasn’t the usual plastic laundry bag in room & upon requesting, front desk stated it would be a $4 charge to obtain (seriously?)
Also, no customary lotion or conditioner in room; since charging for a disposable bag I didn’t even bother asking about these.
The rooms smell fresh when you walk in. The kitchen and sitting area with the room divider is especially nice, while traveling with family. The hotel and rooms are new and very clean. The breakfast was good. Overall, it was a nice place to stay.
Property is well maintained. Although not new it felt new. Staff was friendly. The mattress was a little to firm for my liking, but that is just a personal preference. Great hotel.
The customer service was above and beyond and the breakfast was wonderful.