酒店回复: Hello Dayami,Nos complace saber que disfrut de la limpieza de su habitacin y las comodidades ofrecidas durante su estancia. Agradecemos sus amables palabras y esperamos darle la bienvenida de nuevo en el futuro.
3.0分
其他
原文
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酒店刚刚重新装修，一切都很好，只有一点令人失望，“包含早餐”是假的，根本没有早餐。
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酒店回复: Hello Ricardo, Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.
5.0分
其他
原文
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好的
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酒店回复: Thank you for sharing a review of your recent experience. Our team here at Americas Best Value Inn & Suites at Bear Creek iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon. ThanksSam
4.0分
商务出差
原文
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房间干净宽敞。员工很友好，办理入住没有任何问题。如果你只想吃麦片和烤面包，早餐还可以。
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酒店回复: Hello Michael,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and comments about our breakfast. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
5.0分
其他
原文
翻译提供方：Google
房间不错
干净安静
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酒店回复: Hi Hugo, It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.
5.0分
其他
I love it matter a fact I'm still here. I give it a 10 out of 10. I'm still here and not going anywhere for a while just beautiful
1.0分
其他
The ac leaked inside my room and when we arrived there was a lot of cockroaches. The breakfast included was only cereal, coffee and toast.
3.0分
商务出差
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Upon a very late arrival from the airport, the night manager was cordial. The pics online are old, but my room, #205 was relatively clean. The hotel area was quiet, so that is a big positive when needing to rest. Pick up refreshments or snacks before you get there.
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酒店回复: Dear aprilj845, Thank you for sharing your experience with us. We're glad to hear that the night manager made a positive impression and that you found your room clean and the hotel peaceful. We appreciate your feedback regarding the images and the suggestion to bring refreshments. We hope your travels bring you back our way in the future for another restful stay. Warm regards, Guest Relations Specialist
2.0分
其他
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We will stick with La Quinta
Run down area of town but close to Berry Arena. Room doors opened to parking lot and our deadbolt did not even catch. The bright porch light outside of doors streamed around the blockout curtains (which were dirty.) There was no coffee or tissues in room; also no hooks in bathroom.; no closet for clothes, just a few hooks. The first morning the breakfast consisted of 3 types of cereal and coffee with no creamer; breakfast was better the next day. No way was provided to keep housekeeping from entering room daily; not sure why they needed to since they didn’t clean. The Wi-Fi was good and there were lots of lights even though 2 were burnt out. Beds were comfortable but I got some bites. Walls are thin: could hear our neighbors. No choice of rooms was given; there was no plug for tub. Heat worked well.
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酒店回复: We're sincerely sorry to hear that you didn't have a good time with us. Please accept our apologies for any service concerns during your visit, as well as any disappointment in our available amenities. We always want our guests to have the best experience possible, so we will be sure to discuss all of your comments internally and make improvements where necessary. It is our hope that you'll consider giving us another chance soon; we're confident that we can impress you.
我只在那里待了三天...我决定在我家度过这场寒冷的风暴。清洁人员非常友好，接待员也非常友好...我会回来的，因为这里很安静，而且价格也不错。 .里面很舒服，没有人打扰...附近有停车场和吃饭的地方，后面甚至还有一家沃尔玛...我真的很喜欢它
我最喜欢的是房间的清洁度和公用设施。
酒店刚刚重新装修，一切都很好，只有一点令人失望，“包含早餐”是假的，根本没有早餐。
好的
房间干净宽敞。员工很友好，办理入住没有任何问题。如果你只想吃麦片和烤面包，早餐还可以。
房间不错
干净安静
I love it matter a fact I'm still here. I give it a 10 out of 10. I'm still here and not going anywhere for a while just beautiful
The ac leaked inside my room and when we arrived there was a lot of cockroaches. The breakfast included was only cereal, coffee and toast.
Upon a very late arrival from the airport, the night manager was cordial. The pics online are old, but my room, #205 was relatively clean. The hotel area was quiet, so that is a big positive when needing to rest. Pick up refreshments or snacks before you get there.
We will stick with La Quinta
Run down area of town but close to Berry Arena. Room doors opened to parking lot and our deadbolt did not even catch. The bright porch light outside of doors streamed around the blockout curtains (which were dirty.) There was no coffee or tissues in room; also no hooks in bathroom.; no closet for clothes, just a few hooks. The first morning the breakfast consisted of 3 types of cereal and coffee with no creamer; breakfast was better the next day. No way was provided to keep housekeeping from entering room daily; not sure why they needed to since they didn’t clean. The Wi-Fi was good and there were lots of lights even though 2 were burnt out. Beds were comfortable but I got some bites. Walls are thin: could hear our neighbors. No choice of rooms was given; there was no plug for tub. Heat worked well.