The staff was alright. We were told that our 2 rooms would be directly across the hall from each other. That was not the case. They weren't even in the same group of rooms. We asked for them to change one of our rooms, however, they said that was impossible. They didn't offer a discount or anything to apologize for the huge error. The rooms were alright. Could have been cleaner. The pool had lots of hair in it, which was incredibly gross. The breakfast was pretty good, the attendant on duty was considerate of our daughter's dairy allergy and didn't mind checking ingredients for us. Average stay.
5.0分
其他
The room was very clean and the breakfast in the morning was great. We will definitely be coming back at some point!
5.0分
其他
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This was our second stay at the Holiday Inn Express in Wooster and both times were great. The staff is friendly, the rooms are clean and comfortable, there is a good variety of food for breakfast, the hotel is well kept and modern. We will choose this hotel again when we return.
5.0分
其他
We got away over night for our 20th anniversary and this was the cleanest hotel and nicest staff we have had in a very long time. Will definitely be back!
3.0分
其他
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Our rooms were not ready at check in at 3pm and we were here for a wedding . The brides mother requested an early check in and barely made it to walk her daughter down the aisle. I missed the ceremony so I am disappointed.
5.0分
家庭亲子
Always love how nice the staff is and my kids love the breakfast options. Always come to this hotel when we visit
5.0分
情侣出游
The staff was fantastic. Everyone was super friendly and exceeded all my expectations.
2.0分
情侣出游
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Hotel was nice and clean; good selection for breakfast; breakfast team was friendly; however the individual that checked us in, and subsequent interactions needs to be coached on how to be friendly….on our checking we didn’t receive any engagement other than her looking at her computer and loudly saying “name”…didn’t set a good tone
5.0分
商务出差
Lovely hotel! Very clean and appears brand new. The staff were nice. The breakfast was hot and plentiful. I would definitely stay here again!
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express WOOSTER and for the very nice review!!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
非常棒的住宿体验
The staff was alright. We were told that our 2 rooms would be directly across the hall from each other. That was not the case. They weren't even in the same group of rooms. We asked for them to change one of our rooms, however, they said that was impossible. They didn't offer a discount or anything to apologize for the huge error. The rooms were alright. Could have been cleaner. The pool had lots of hair in it, which was incredibly gross. The breakfast was pretty good, the attendant on duty was considerate of our daughter's dairy allergy and didn't mind checking ingredients for us. Average stay.
The room was very clean and the breakfast in the morning was great. We will definitely be coming back at some point!
This was our second stay at the Holiday Inn Express in Wooster and both times were great. The staff is friendly, the rooms are clean and comfortable, there is a good variety of food for breakfast, the hotel is well kept and modern. We will choose this hotel again when we return.
We got away over night for our 20th anniversary and this was the cleanest hotel and nicest staff we have had in a very long time. Will definitely be back!
Our rooms were not ready at check in at 3pm and we were here for a wedding . The brides mother requested an early check in and barely made it to walk her daughter down the aisle. I missed the ceremony so I am disappointed.
Always love how nice the staff is and my kids love the breakfast options. Always come to this hotel when we visit
The staff was fantastic. Everyone was super friendly and exceeded all my expectations.
Hotel was nice and clean; good selection for breakfast; breakfast team was friendly; however the individual that checked us in, and subsequent interactions needs to be coached on how to be friendly….on our checking we didn’t receive any engagement other than her looking at her computer and loudly saying “name”…didn’t set a good tone
Lovely hotel! Very clean and appears brand new. The staff were nice. The breakfast was hot and plentiful. I would definitely stay here again!