酒店回复: Thank you for staying with us and for sharing your review. We're so happy you had a great stay and look forward to seeing you on your next trip to Livermore!
5.0分
家庭亲子
原文
翻译提供方：Google
宽敞、设施齐全、舒适
5.0分
其他
很棒的居家式飯店，親切而溫暖！
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酒店回复: Thank you for staying with us and reviewing your stay. We hope to see you again soon!
3.0分
家庭亲子
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I try to book known hotel brands for the consistence of experience. One of the negatives with this hotel is very skimpy breakfast. There was no meat option. The hot food was just eggs from the box and biscuits and gravy. The rest was all unhealthy carbs. Some items in the rooms are very old and have stains on them, like chairs. We also had an unfortunate situation with a German cockroach on my son's bed. We got moved to a different room because of that. Pool and hot tub are awesome!
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酒店回复: Thank you for taking the time to share your feedback. I’m glad to hear you enjoyed our pool and hot tub, and I appreciate the opportunity to address the concerns you mentioned.Regarding breakfast:Our property follows the standard brand guidelines for our complimentary breakfast, which includes hot items such as eggs, biscuits and gravy, oatmeal, fresh fruit, yogurt, pastries, and cereals. While meat items are not featured every day, we regularly rotate offerings based on brand requirements and availability. I understand that preferences vary, and your comments help us continue to refine our selection.Room condition:We are in the process of updating furnishings throughout the property, and your note about the chair will be reviewed by our housekeeping and maintenance teams so that it can be addressed appropriately.As for the insect issue:Our property is treated routinely by a licensed pest-control company, and we take any report seriously. The moment you notified us, our staff immediately moved your family to another suite to ensure your comfort. The original room was inspected and treated out of an abundance of caution. We appreciate you bringing it to our attention promptly.We’re glad that parts of your stay were enjoyable, and we hope to welcome you back for a smoother, more seamless experience.
3.0分
其他
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Property has a great pool area and gathering spot along with a really good breakfast. The staff and in particular Dean are wonderful and do a great job.
The only knock I have against the hotel is the rooms need to be cleaned better the last few times I have stayed there the rooms have gotten musty, we had ceiling drywall on the floor as it did not appear the room had been vacuumed the amenities to the room are great but the rooms could use some updating we had a sliding glass window that you could not close unless you picked the sliding glass window up as the bottom runner on the frame was bent some guest had broken off a 2 foot section of the kitchen counter top and someone glued it back on. It is a good hotel but needs to have some attention when cleaning in the rooms and air them out more so they are not so musty
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酒店回复: Thank you for sharing your feedback, and for your kind words about our staff, especially Me. We truly appreciate guests who return to stay with us and take the time to let us know where we can improve.I’m glad to hear you enjoyed our pool area, gathering spaces, and breakfast. At the same time, I want to address the room concerns you noted:Room cleanliness and mustinessYour comments have been shared with our housekeeping leadership team. We are reinforcing our inspection standards to ensure rooms are thoroughly vacuumed, aired out, and refreshed before each arrival. This is an area we are actively focused on improving.Maintenance itemsWe appreciate you bringing the sliding door track and countertop repair to our attention. These items have been added to our maintenance queue so they can be properly repaired or replaced. We are also in the middle of property-wide updates, including new locks currently being installed by our vendor.Your feedback helps us prioritize the details that matter most to guests, and it’s especially valuable coming from someone who has stayed with us multiple times. We want every stay to feel clean, comfortable, and consistent, and we’re committed to making the improvements necessary to deliver that.Thank you again for your loyalty and for taking the time to provide such thoughtful input. We hope to welcome you back soon and show you the progress firsthand.
3.0分
情侣出游
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I searched for Gym + Kitchen and decided on this place. All the machines in the fitness center were broken and they had mostly missing weights. Our kitchen pans and knifes were mostly useless, even understanding the normal uselessness of hotel kitchens. Our room was next to a gas station car wash that we heard into the night. Our tub felt like it was ready to plunge into the room below.
Breakfast staff was nice and the breakfast was decent. OK bed. The shower temperature is good.
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酒店回复: Thank you for staying with us and reviewing your stay. We appreciate you bringing these concerns to our attention, and they will be addressed with the staff accordingly. We hope to see you again soon!
很好
这家酒店住得很愉快
在这家酒店住了一晚
我们预订了5个人的房间，第5个人睡在沙发床上，床上用品也很普通
需要稍微翻新一下
不过酒店不错，包含早餐
房间锁坏了，花了2个小时才修好，然后才能入住。按摩浴缸也坏了。早餐很差，橙汁很酸。
没什么。我忘了拍一张我杀死的鞋底蟑螂的照片
安静的地方，适合过夜！前台的工作人员友好热情。房间干净，也相当舒适。地毯上有一些小污渍，但除此之外，套房一尘不染。我最终没有使用它，但厨房很好，储备充足！
宽敞、设施齐全、舒适
很棒的居家式飯店，親切而溫暖！
I try to book known hotel brands for the consistence of experience. One of the negatives with this hotel is very skimpy breakfast. There was no meat option. The hot food was just eggs from the box and biscuits and gravy. The rest was all unhealthy carbs. Some items in the rooms are very old and have stains on them, like chairs. We also had an unfortunate situation with a German cockroach on my son's bed. We got moved to a different room because of that. Pool and hot tub are awesome!
Property has a great pool area and gathering spot along with a really good breakfast. The staff and in particular Dean are wonderful and do a great job.
The only knock I have against the hotel is the rooms need to be cleaned better the last few times I have stayed there the rooms have gotten musty, we had ceiling drywall on the floor as it did not appear the room had been vacuumed the amenities to the room are great but the rooms could use some updating we had a sliding glass window that you could not close unless you picked the sliding glass window up as the bottom runner on the frame was bent some guest had broken off a 2 foot section of the kitchen counter top and someone glued it back on. It is a good hotel but needs to have some attention when cleaning in the rooms and air them out more so they are not so musty
I searched for Gym + Kitchen and decided on this place. All the machines in the fitness center were broken and they had mostly missing weights. Our kitchen pans and knifes were mostly useless, even understanding the normal uselessness of hotel kitchens. Our room was next to a gas station car wash that we heard into the night. Our tub felt like it was ready to plunge into the room below.
Breakfast staff was nice and the breakfast was decent. OK bed. The shower temperature is good.