酒店回复: Thank you for staying with us and for the rave review!
5.0分
其他
原文
翻译提供方：Google
这家酒店住得很愉快
在这家酒店住了一晚
我们预订了5个人的房间，第5个人睡在沙发床上，床上用品也很普通
需要稍微翻新一下
不过酒店不错，包含早餐
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酒店回复: Thank you for your review, we are happy to know that you enjoyed your stay! We appreciate the feedback you provided, we will be looking into it. We hope to see you again soon!
2.0分
其他
原文
翻译提供方：Google
房间锁坏了，花了2个小时才修好，然后才能入住。按摩浴缸也坏了。早餐很差，橙汁很酸。
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酒店回复: Hi Greg, We are so sorry to hear about your recent experience with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I do hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience!
1.0分
商务出差
原文
翻译提供方：Google
没什么。我忘了拍一张我杀死的鞋底蟑螂的照片
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酒店回复: Thank you for staying with us and for taking the time to review your stay. I'm very sorry to hear about the issues you encountered in your room, and we appreciate you bringing them to our attention. We take these matters very seriously, and we will address them accordingly. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
酒店回复: Thank you for staying with us and for sharing your review. We're so happy you had a great stay and look forward to seeing you on your next trip to Livermore!
5.0分
家庭亲子
原文
翻译提供方：Google
宽敞、设施齐全、舒适
3.0分
情侣出游
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I searched for Gym + Kitchen and decided on this place. All the machines in the fitness center were broken and they had mostly missing weights. Our kitchen pans and knifes were mostly useless, even understanding the normal uselessness of hotel kitchens. Our room was next to a gas station car wash that we heard into the night. Our tub felt like it was ready to plunge into the room below.
Breakfast staff was nice and the breakfast was decent. OK bed. The shower temperature is good.
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酒店回复: Thank you for staying with us and reviewing your stay. We appreciate you bringing these concerns to our attention, and they will be addressed with the staff accordingly. We hope to see you again soon!
5.0分
其他
Romantic Getaway
It was amazing peaceful it was my second time staying there and cant wait to do it again
3.0分
商务出差
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The location is suitable for those who come to Livermore for business. The maintenance is poor. There was no hot running water in my room until I complained. My TV remote did not work, and the desk lamp could not maintain a steady light. It is below the standard expected from Best Western.
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酒店回复: Hello, we are so sorry to hear about your recent experience with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I do hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience!
5.0分
其他
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Our stay was overall great. Very comfortable and has a home vibe. Good price for what you get. Breakfast was eggs, bacon, and waffles. Fruit, cereal, muffins/donut. Pool had a lot of bugs in it. I guess that would be the only negative thing in my experience. Other than that, would recommend.
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酒店回复: Thank you for staying with us, we are glad to hear you enjoyed our amenities! We appreciate your feedback, and we will be looking into the issues you encountered during your stay. We hope to see you again soon!
很好
这家酒店住得很愉快
在这家酒店住了一晚
我们预订了5个人的房间，第5个人睡在沙发床上，床上用品也很普通
需要稍微翻新一下
不过酒店不错，包含早餐
房间锁坏了，花了2个小时才修好，然后才能入住。按摩浴缸也坏了。早餐很差，橙汁很酸。
没什么。我忘了拍一张我杀死的鞋底蟑螂的照片
安静的地方，适合过夜！前台的工作人员友好热情。房间干净，也相当舒适。地毯上有一些小污渍，但除此之外，套房一尘不染。我最终没有使用它，但厨房很好，储备充足！
宽敞、设施齐全、舒适
I searched for Gym + Kitchen and decided on this place. All the machines in the fitness center were broken and they had mostly missing weights. Our kitchen pans and knifes were mostly useless, even understanding the normal uselessness of hotel kitchens. Our room was next to a gas station car wash that we heard into the night. Our tub felt like it was ready to plunge into the room below.
Breakfast staff was nice and the breakfast was decent. OK bed. The shower temperature is good.
Romantic Getaway
It was amazing peaceful it was my second time staying there and cant wait to do it again
The location is suitable for those who come to Livermore for business. The maintenance is poor. There was no hot running water in my room until I complained. My TV remote did not work, and the desk lamp could not maintain a steady light. It is below the standard expected from Best Western.
Our stay was overall great. Very comfortable and has a home vibe. Good price for what you get. Breakfast was eggs, bacon, and waffles. Fruit, cereal, muffins/donut. Pool had a lot of bugs in it. I guess that would be the only negative thing in my experience. Other than that, would recommend.