酒店回复: Dear Xiaoling,Thank you for your feedback and for choosing to stay with us. We regret any inconvenience related to the condition or appearance of the towels and apologize for not meeting your expectations in this regard. Fresh replacements are always available at the front desk upon request, as we strive to accommodate a variety of guest needs during extended stays. Your comments are truly appreciated, and help guide our ongoing efforts to improve. We hope to welcome you back for a more enjoyable and comfortable visit in the future.Sincerely,Hotel Management
酒店回复: Dear James, Thank you for your candid feedback. We sincerely apologize for the multiple disappointments you experienced during your stay. It’s disheartening to learn that both the accommodations and the service did not meet expectations. Your remarks highlight areas where we need to focus our efforts, and we will share this with the appropriate teams for immediate attention. We appreciate you giving us a try and are truly sorry we fell short. We hope you will return so that we can provide you with a better experience.Sincerely,Hotel Management
酒店回复: Dear g_kberke2025, Thank you for sharing your thoughts. We sincerely regret the experience you had during your arrival. We understand the frustration of not receiving timely assistance, especially after a long day, and we apologize for the inconvenience. Your feedback is important to us and will be taken into consideration as we work to improve overall service. We hope you’ll consider giving us another opportunity in the future to provide a more satisfying stay. Sincerely, Hotel Management
酒店回复: Dear Nancy,Thank you for sharing your experience. It is disappointing to learn that your stay was disrupted by the odor you encountered. Providing a clean and comfortable environment is essential, and it’s regrettable that this impacted your ability to enjoy an otherwise comfortable room. Your feedback will be shared with the team so that these concerns can be addressed promptly. We hope for another opportunity to provide a more positive experience in the future.Sincerely,Hotel Management
酒店回复: Dear Karthick,While we're pleased you found the property decent; we regret that your reserved room type wasn't available and for the inconvenience caused by the kitchen burners. Your concerns are important, and we will address these matters to ensure a better experience for future stays. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
酒店回复: Dear Tim, Thank you for reviewing your stay. We regret that your experience did not reflect the high standards we aim to uphold. It is always our goal to provide a fresh and comfortable environment, and we are sorry this was not the case during your visit. Your comments have been noted and shared with the appropriate team so we can ensure a more pleasant atmosphere for all future guests. We appreciate your feedback and the opportunity to improve. We hope you will consider staying with us again so we can deliver the experience you anticipated.Sincerely,Hotel Management
入住很快，酒店安静舒适。
毛巾不洁白
千万别住这里！！！我的房间里有虫子。虫子咬得厉害，我去前台换房间，结果一个“维修工”上来检查了一番，什么也没发现。维修工上来之前，我一直在自己打扫房间，用吸尘器吸尘，所以我觉得他肯定什么也没发现。他们说联系灭虫公司后会联系我，结果我只能回去问情况。前台的那个女人傲慢无礼，还试图告诉我我的房间没有问题。她解释说，我不能换房间，因为没有空房，这完全是胡扯。我上网查了一下，发现网上有空房。她竟然从事酒店业，这简直荒唐。她一点同情心都没有，如果她讨厌在这里工作，就应该辞职。我不希望其他人犯同样的错误，来这里处理这件事。我回头看了看评论，发现 10 个月前就出现过臭虫问题，所以不用多说！！
他们把我的预订降级了。如果需要额外的毛巾，还要额外收费。长住酒店不提供炊具。所以，如果你想用厨房，就得自己去买锅碗瓢盆之类的。隔壁房间的家伙每天凌晨3点都用音乐吵醒我。没有床头柜。接待员粗鲁又傲慢。首先。好的一面是，熨斗很好用。我再也不会住长住美国酒店了。
我晚上到酒店，前台竟然一个人也没有。他们的系统太差了。前台应该一直有人的。这是我住过的最差的酒店，我不明白为什么评分这么高。它连一分都不配。
在前台等了15分钟才办理入住。之后去吃了晚饭。回来后回房间。**味太重了，我晚上11点才离开。我的眼睛火辣辣的，鼻子也堵住了。真是恶心。
我的房间很漂亮，床也很舒服。可惜因为味道，我没能住下去。不得不换了一家酒店。真是浪费钱。
地方不错，但没有我们预订的那种房间和床，所以不得不换小床。我们尝试使用厨房炉头时，炉头发出了电线熔化的味道，所以我们就放弃了。
工作人员很棒！劳伦和波莱特非常乐于助人，也很热情！我记得维修工叫吉姆，我之前有备用的，他就像个临时工一样，随时待命，帮我恢复了一切。强烈推荐这家酒店，干净整洁，员工也很棒！
位置以及通往商店和高速公路的交通。
房间里有动物的气味