酒店回复: Dear guest, thank you for taking the time to provide this feedback. We apologize for the experience that you had and assure you we do have a noise ordinance in place in order to prevent this from happening. I apologize that this was not the case for you and your family and we are passing this review along to our front desk manager and associates to make sure this was an isolated incident. Thank you again for taking the time to provide this insight, as it is through guests feedback that we are able to improve upon the experience we deliver.
3.0分
家庭亲子
原文
翻译提供方:Google
早餐非常少。与我支付的价格相比,早餐并不理想。我们入住的三天里,房间里的含咖啡因咖啡都用完了。
我会再住那里吗……不太可能。
酒店的照片显示,酒店位置更加偏僻,我认为这是误导性的,我对酒店的位置、实际酒店规模和位置感到失望。
工作人员非常乐于助人,非常友善,他们尽最大努力利用管理层给他们的资源。
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酒店回复: Dear guest,Thank you for taking the time to provide this feedback and for the insight it has provided. It is through guest feedback and reviews that we are able to improve the experience and service we deliver. I apologize for the inconvenience of not being able to make coffee in your room. We are aware of this issue and are working promptly to solve it. We do however, offer fresh coffee all day in our lobby. You also mentioned that our location, property size, and locality was a disappointment, compared to the pictures online. Thank you for bringing this to our attention as we do not want to mislead our guests on what we have to offer. We are further investigating this matter. Thank you again for taking the time to provide this feedback.Best regards,
有点显旧,中规中矩,房间在二楼,有一小段要走楼梯
很棒的酒店。员工很棒。干净、安全。设施(游泳池、健身房、洗衣机/烘干机、室内厨房)都很棒。早餐很棒,有各种冷热食品。咖啡和茶都很棒。我在带厨房的套房住了 7 晚,感觉很棒。每次我在洛根需要酒店时,我一定会再次入住。
我们住在低层,靠近大堂/用餐区。凌晨 2 点,我们房间里的每个人都被一群在大堂里非常吵闹的人吵醒了。大声说话、大笑和敲打。我们打电话给前台询问是否可以换房间,但前台说他只会要求他们保持安静。噪音持续不断,我们所有人都睡得不好。应该制定噪音条例来防止这种情况发生。
早餐非常少。与我支付的价格相比,早餐并不理想。我们入住的三天里,房间里的含咖啡因咖啡都用完了。
我会再住那里吗……不太可能。
酒店的照片显示,酒店位置更加偏僻,我认为这是误导性的,我对酒店的位置、实际酒店规模和位置感到失望。
工作人员非常乐于助人,非常友善,他们尽最大努力利用管理层给他们的资源。
这个地方闻起来很难闻,到处都是宠物毛发。我为我儿子的婚礼预订了两晚四间房。婚礼前一天晚上,我儿子入住时,他尝试的第一个房间闻起来非常难闻,像粪便和尿液。他要求换一个房间。第二个房间他躺在床上,眼睛开始肿胀,呼吸开始困难。(婚礼前一天晚上)-他打电话给前台询问这个房间是否允许携带宠物,他们说是的。他的衣服上还有宠物毛发。
我不得不在最后一刻争先恐后地为新娘、我自己、新郎和其他家庭成员寻找另一家酒店。
不像筹办婚礼那样压力很大,经历很糟糕。最重要的是,他们说他们不会向我的卡收费。我的卡上还有 700 美元的费用!我不写评论。然而这就是经历
可怜,我觉得我需要分享。
我在这家酒店一共住了3天。设施干净,洗衣机很好,室内泳池也干净。
房间里的厨房足够做饭了,冰箱也很大,这点不错。
每层楼都有制冰机,工作人员很友好。
太棒了,因为有很多地方可以挂衣服。令人失望的是沙发床的床垫不能很好地支撑腰部。早餐也很棒。
这里的工作人员和客房服务人员竭尽全力让您感到宾至如归,他们满足您的任何需求。感谢您的出色工作。
工作人员给我们留下了很好的印象!
不错的地方。会再次入住。位置优越
核桃