酒店回复: Thank you very much for your kind review. We're delighted to hear you had a great holiday and appreciated our facilities, staff, and service. Your comments are truly valued, and we hope to have the pleasure of welcoming you again in the future.
酒店回复: Thank you so much for your kind and thoughtful review. We're happy to hear you enjoyed the cleanliness, breakfast, central location, and our friendly staff. We understand the beach may not be ideal for everyone, and we appreciate your feedback. It’s wonderful to know you found the hotel peaceful and family-friendly — we hope to welcome you again soon!
酒店回复: Thank you for your review. We’re glad you appreciated our staff and facilities, and we’re truly sorry your room did not meet expectations. Your comments have been shared with our team to ensure improvements are made. We hope to welcome you again for a better experience.
酒店回复: Thank you so much for your perfect rating! We’re thrilled to know you had such a positive experience with us. Your support means a lot, and we hope to welcome you back again soon!
酒店回复: Thank you for sharing your experience with us. We’re glad you appreciated our central location and some of the room features, such as the separate shower and toilet.We’re sorry to hear that certain aspects of your stay did not meet your expectations, particularly regarding breakfast procedures, language barriers, and the beach. Your comments have been noted and will help us improve our services.We hope to have the opportunity to welcome you again in the future.
酒店回复: It was a pleasure to have had you with us and hotel's management and staff thank you for investing the time to share your review with us and other travelers.We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, provide personalized, memorable services.In our effort to continuous improve our services, we do pay attention on every single word of our guests. Having said that, we would like to ensure you that your valuable comments have been noted and either procedures are immediately adjusted where feasible or a long term plan will be organized in case structural changes are needed.
这家酒店各方面都不错,员工很好,地理位置优越,房间也很实用。海滩一般般,但足够了,泳池挺好的。
我们全家在这家酒店住得很愉快,强烈推荐!
这家酒店位置很好,早餐美味,干净,安静,员工服务热情。我还会再来的。
住宿体验极佳 — 强烈推荐!
一家出色的度假酒店。我们度过了一个美好的假期。酒店离市区很近。我想这就是为什么我们觉得海边不如其他酒店好的原因。这也是酒店唯一的缺点。泳池很大,清洁得也很好。儿童泳池和标准酒店泳池一样大,周边环境设计精美,非常适合带孩子的家庭。很容易找到海边和泳池边的停车位。早餐丰盛,而且补充得很快。停车场宽敞安全。房间宽敞舒适,远远领先于其他竞争对手。房间和公共区域都打扫得很干净。最后,工作人员非常友好。他们喜欢这家酒店,热爱自己的工作。每个人都能说一口流利的英语,而且非常乐于助人。
酒店非常干净,早餐美味又丰盛。地理位置优越,位于德德亚阿克(Dedeağaç)的中心地带。工作人员热情友好。如果您是来海滩度假的,唯一的缺点就是海滩岩石较多、苔藓较多。但除此之外,这是一家宁静祥和的家庭酒店。
酒店员工和设施都一流,但房间却糟糕透顶。到处都是头发和碎屑,地板又脏又旧。家具也过时了,窗帘和家具上都沾满了污渍。
总而言之:酒店员工和设施都一流,五星好评实至名归,但房间却与五星级酒店毫无关联。
我们在德德亚阿克的假期总体来说很愉快。我们对住的酒店很满意;房间干净,工作人员乐于助人。然而,海滩却没有达到我们的预期。那里不是沙滩,而是岩石遍布的海滩,海水也不太清澈。尽管自然风光秀丽,但我们的游泳体验却略有下降。
酒店地理位置优越,就在市中心。房间方面不要抱有太高的期望;房间不算好,但也不算差。独立的淋浴间和卫生间很不错。虽然是住宿加早餐的选择,但早餐区也别抱有太高的期望。坐下来吃早餐需要获得许可,所以你不能一个人坐。工作人员不会说土耳其语,海滩上布满了岩石、沙滩和巨石。我们选择了马克里海滩。
希望酒店管理层能注意到这一点。
1. 早餐时,无数黑蝇落在自助餐上,让我胃口大开。
2. 我翻找掉落的药瓶时,发现房间沙发和床底下根本没有清扫或擦拭过。
3. 早餐和晚餐的自助餐质量很差。我的煮西兰花可以用其他夏季蔬菜代替。我们点的玛格丽特披萨没有罗勒,尽管上面列有罗勒。
4. 第一天入住时,房间前的泳池水很浑浊。