酒店回复: I realize that the layout of the room is not your standard layout. The property is modeled after a New York style loft. We will definitely follow up with the appropriate departments about ensuring everything is in working condition!
5.0分
家庭亲子
原文
翻译提供方：Google
漂亮的酒店，位置优越，外面的庭院非常宜人，设有游戏桌……
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酒店回复: ¡Muchas gracias por su reseña! Agradecemos que se haya hospedado con nosotros y haya disfrutado de nuestra propiedad.
5.0分
商务出差
原文
翻译提供方：Google
好吧
酒店回复: Thank you again for your review!
2.0分
其他
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We had troubles with the shower. The water pressure was really bad and the water never got cold. Is there anyway my wife and I could receive a refund for our stay?
5.0分
商务出差
Rooms were very clean and staff were very nice. No restaurant but they did have a bar during the evening.
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酒店回复: Thank you so much for your review! We truly appreciate it! Thank you for your feedback!
5.0分
其他
Amazing customer service! The staff was so incredibly nice. The room was super clean and very well designed with great beds! We will 100% return to this hotel.
酒店回复: Thank you for your response, please visit us again!
5.0分
其他
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So to start off the staff members that checked me in was awesome like she was very nice and very informative about the property as well next the bar tender made a nice Long Beach Tea for me which was also nice for my stay and last the room was really nice and clean so I definitely recommend 10 out of 10 if you need somewhere to stay in the area don't over look this property..
酒店回复: Thank you for your response, please visit us again!
3.0分
其他
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The hotel signage is terrible. It is setback from the road and needs to be closer to where one turns. On top of that it was surrounded by brush that covered half the sign.
The big "ALOFT" sign at the entry faces the parking lot and not the main road so it is pretty much useless for finding the hotel.
Also, the carpeted floors in the halls and elevators needed some serious vacuuming.
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酒店回复: Thank you so much for your feedback. We appreciate your recommendations about what could allow for a more positive guest experience. We will certainly be looking into ways to put this feedback into action!
2.0分
其他
Bar closed early we didn't get to experience the bar. Room was clean but smelled really bad. Parking was nice and safe.
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酒店回复: Thank you for your feedback. We will certainly look into both of these situations and see what happened and why. We appreciate you bringing it to our attention.
3.0分
其他
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Nice hotel. Didnt like how the bathroom was so exposed. If you didnt know your coworker before you stay you will after because shower is out in the room. Should be some warning when making reservations about this.
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酒店回复: Thank you for your feedback. I know that the loft style layout is not ideal for everyone. We do value feedback like yours so we are aware for future opportunities to enhance our guest experience!
没有卫生间和淋浴间。卫生间的门是一扇没有锁的“滑动门”，经常自动打开。淋浴间在走廊里，在卫生间外面，洗手池前面。非常奇怪，也不舒服。
漂亮的酒店，位置优越，外面的庭院非常宜人，设有游戏桌……
好吧
We had troubles with the shower. The water pressure was really bad and the water never got cold. Is there anyway my wife and I could receive a refund for our stay?
Rooms were very clean and staff were very nice. No restaurant but they did have a bar during the evening.
Amazing customer service! The staff was so incredibly nice. The room was super clean and very well designed with great beds! We will 100% return to this hotel.
So to start off the staff members that checked me in was awesome like she was very nice and very informative about the property as well next the bar tender made a nice Long Beach Tea for me which was also nice for my stay and last the room was really nice and clean so I definitely recommend 10 out of 10 if you need somewhere to stay in the area don't over look this property..
The hotel signage is terrible. It is setback from the road and needs to be closer to where one turns. On top of that it was surrounded by brush that covered half the sign.
The big "ALOFT" sign at the entry faces the parking lot and not the main road so it is pretty much useless for finding the hotel.
Also, the carpeted floors in the halls and elevators needed some serious vacuuming.
Bar closed early we didn't get to experience the bar. Room was clean but smelled really bad. Parking was nice and safe.
Nice hotel. Didnt like how the bathroom was so exposed. If you didnt know your coworker before you stay you will after because shower is out in the room. Should be some warning when making reservations about this.