酒店回复: I am so sorry to hear about your dissatisfaction with your stay. Having a positive guest experience is our main focus and I hate to hear that was not what happened for you. I am hoping that any concerns that you had during your stay were addressed with the front desk to see if any modifications could have been made to have a more positive experience.
5.0分
家庭亲子
原文
翻译提供方：Google
房间送来时一切都非常干净，服务也非常好。
酒店回复: Thank you so much for your review! We truly appreciate it!
5.0分
家庭亲子
原文
翻译提供方：Google
非常好的体验
酒店回复: ¡Nos alegra mucho que hayas tenido una buena experiencia!
5.0分
商务出差
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The hotel is beautiful and the room felt like a little studio apartment! I had a great time and if I find myself back in KC I’ll definitely be back at this hotel!
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酒店回复: I love reading this review! So happy to hear that you enjoyed your stay. We can't wait to have you back in the area!!
3.0分
其他
Friendly Staff
The wear and tear of carpet, furniture, walls and the shower was very visible, but the staff was extremely friendly and accommodating.
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酒店回复: Thank you so much for your review. We will definitely be taking a closer look at the room you were in so we can get it up to our standards as well as our guests. We do appreciate you not allowing that to overshine our amazing staff!
5.0分
商务出差
Free breakfast was good when it was available. They weren't always ready to serve at the advertised open times.
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酒店回复: Thank you so much for your review! We will definitely be reviewing your feedback regarding breakfast during your stay and see where our areas of opportunity are for sure. We appreciate your feedback!
5.0分
其他
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The staff were all incredibly courteous, friendly, and efficient. The bed and pillows were amazing! The pressure and water flow in the shower were fantastic. Breakfast offered many options including warm food cooked to order by an outstanding chef! We will recommend this location to all or friends and family.
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酒店回复: Thank you so much for sharing your experience! We love hearing when guests come and completely find themselves enjoying all aspects of the property. It truly can have that home away from home feeling. We hope to have you again on a future stay!
5.0分
其他
Very nice staff to assist me. I received an upgraded room and was very comfortable.
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酒店回复: Thank you so much for your kind words about our team! We thank you for choosing to stay with us!!
5.0分
其他
Everything at this property was well kept and in very good condition. The room was quite large and had everything we needed.
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酒店回复: Thank you so much for your review! We love that you were able to enjoy the property!!
设施：很好，很给力
卫生：很干净整洁
环境：整体不错
服务：还不赖
每晚250多美元，不值得。房间很干净，但墙很薄，没有隐私，能听到其他房间的人说话。很难睡个好觉。早餐不太好。不会再来了。
房间送来时一切都非常干净，服务也非常好。
非常好的体验
The hotel is beautiful and the room felt like a little studio apartment! I had a great time and if I find myself back in KC I’ll definitely be back at this hotel!
Friendly Staff
The wear and tear of carpet, furniture, walls and the shower was very visible, but the staff was extremely friendly and accommodating.
Free breakfast was good when it was available. They weren't always ready to serve at the advertised open times.
The staff were all incredibly courteous, friendly, and efficient. The bed and pillows were amazing! The pressure and water flow in the shower were fantastic. Breakfast offered many options including warm food cooked to order by an outstanding chef! We will recommend this location to all or friends and family.
Very nice staff to assist me. I received an upgraded room and was very comfortable.
Everything at this property was well kept and in very good condition. The room was quite large and had everything we needed.