酒店回复: Dear EdisonThank you so much for the lovely review!We are thrilled to hear that you enjoyed your stay with Sudamala Resort Komodo.We hope to welcome you back again soon!Warm regardsHubertus BusaResort Experience Manager

酒店回复: Dear AolifudaziaojieThank you for sharing your detailed experience with us!We’re delighted to hear that you enjoyed your stay with Sudamala Resort Komodo. We’re also glad you found your stay to be good value for money.We truly appreciate your honest feedback regarding the breakfast comparison, spa experience, and delivery policy. Your comments are very helpful and will be shared with our team as we continuously work to improve our services.Thank you for recommending us as a place to stay. We hope to have the pleasure of welcoming you back again in the future!Warm regardsHubertus BusaResort Experience Manager

酒店回复: Dear BailingguoThank you so much for your wonderful review!We’re delighted to hear you enjoyed your stay with Sudamala Resort KomodoYour kind words about the Southeast Asian atmosphere and value for money truly mean a lot to us. We hope to welcome you back again soon!Warm regardsHubertus BusaResort Experience Manager

酒店回复: Dear our valued guestThank you for sharing your detailed feedback. We’re truly sorry to hear that some aspects of your stay did not meet your expectations.Regarding the taxi service, we understand your concern. Our transportation service is arranged for guests’ convenience with trusted drivers and fixed rates to ensure safety and reliability. However, we appreciate your comments On a positive note, we’re pleased to hear that you enjoyed the breakfast service — we’ll be sure to share your kind words with the team.Thank you again for your honest review, and we hope to have the opportunity to provide you with a better experience in the futureWarm regardsHubertus BusaResort Experience Manager

酒店回复: Dear ClairedelvxingrijiThank you very much for taking the time to share such a detailed and heartfelt review. We’re so happy to hear that you enjoyed your stay with Sudamal Resort Komodo we also thrilled to hear how much you enjoyed our food, especially the chili sauce, local Indonesian dishes, and seafood selections. Knowing that our cuisine, pricing, and overall value exceeded your expectations is incredibly rewarding. Your comparison to a Maldives-style experience at exceptional value is a wonderful compliment, and we’re honored to be part of your Komodo journey.At the same time, we sincerely apologize feeor the inconvenience you experienced at the front desk. Your feedback regarding staff training is taken very seriously, and we will use it constructively to improve our service standards so that every guest receives the attentive and knowledgeable assistance they deserve.Thank you once again for your honest feedback and kind words. We truly hope to welcome you back to Sudamala in the future for an even better experience.Warm regardsJoan MamahitGeneral Manger

酒店回复: Dear Lbzf88Thank you for your fantastic review! We’re delighted to hear that you enjoyed your stay at Sudamala Resort Komodo and appreciated the daily activities, convenient location, and nearby excursions.It’s wonderful to know that you had the chance to explore Padar Island, Pink Beach, see the Komodo dragons, and go snorkeling—these experiences are truly special! We hope to welcome you back for another memorable stay full of surprises.Warm regards,Joan MamahitGeneral Manager

酒店回复: Dear Valued GuestThank you for sharing your feedback. We're glad to hear that you enjoyed your stay overall with Sudamala Resort Komodo. We understand that the location may feel a bit out of the way, and we appreciate you mentioning it.If you choose to stay with us again, we hope the comfort and amenities continue to make your visit worthwhile and we hope to welcome you back soon!Warm RegardsJoan MamahitGeneral Manager

酒店回复: Dear our valued guestThank you so much for sharing such a delightful and detailed review! 😊We’re so happy to hear that your stay at both Sudamala properties, Sudamala Komodo and Sudamala Seraya left such a wonderful impression. It’s especially lovely to know that our airport transfer team and all of our staff made your experience warm, cheerful, and memorable. We’re also glad you enjoyed the breakfast boxes prepared for you.Your story about the little cat made us smile — it seems you made a special furry friend during your stay! 🐾We truly appreciate your kind words and loyalty, and we can’t wait to welcome you back to Sudamala on your next visit to Komodo.Warm regardsJoan MamahitGeneral Manager

酒店回复: Dear 名字比腿长Thank you so much for your kind words and recommendation! We truly appreciate your support and thoughtful feedback. We’re always working to improve our service, and reviews like yours motivate us to do even better. We look forward to serving you again!Warm regardsJoan MamahitGeneral Manager

酒店回复: 尊敬的宾客： 感谢您的好评。我们很高兴得知您喜欢我们度假村的氛围，并赞赏我们团队的周到服务。很高兴您享受了免费升级至Inerie Garden Suite、机场接送服务以及酒店设施、泳池和水上活动的便利。 关于早餐的选择，我们致力于提供丰富的选择以满足宾客的不同喜好，同时也非常感谢您的反馈。我们将与烹饪团队共同审核，以进一步提升早餐的种类和质量。如果您有任何具体的改进建议或想法，请随时直接联系我们，我们始终重视宾客的反馈。 我们期待您再次光临科莫多苏达玛拉度假村，享受再次愉快的住宿体验。 此致， Stephan Winkler 度假村总经理