酒店回复: Hello Dr. Alberto,We appreciate the comments, especially with regards to your opinion of our hotel. We hope you will return so that we can provide you an even superior experience.
3.0分
情侣出游
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Hotel is very run down! Room was clean! Staff were very friendly! Room has mildew smell! Paid 665.00 on a game night! Will not stay here again! Again staff was very friendly!
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酒店回复: Dear Guest,Thank you for sharing your feedback. While we’re glad to hear the room was clean and our staff made a positive impression, we’re very sorry about the condition of the property and the mildew smell you experienced. We understand your frustration, especially given the game-night rate. Your comments are important, and we’ll be addressing these concerns with our team. Thank you again for letting us know.Sincerely, Hotel Manager
1.0分
其他
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The staff was wonderful, however, the property public areas were dirty. The room had a musty smell that affected my daughters breathing. We could not stay and had to find a new hotel at the last minute
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear our staff made a positive impression, but we’re very sorry for the cleanliness and odor issues you experienced. Your comments will be shared with our team to ensure this is addressed immediately.Sincerely, Hotel Manager
2.0分
家庭亲子
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No elevator. Lobby not very nice. Stairwell was in dire need of new paint and new flooring. Hall carpet was old and dirty. Not at all what the pictures look like.
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酒店回复: Dear Maria,Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations, particularly regarding the lobby and condition of the stairwell and carpets. Your comments are valuable, and we will address these concerns with our team to improve the experience for future guests.
5.0分
其他
Friendly, attentive, professional, good communication from the staff. Latoya is great. She made my stay very comfortable and welcome.
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酒店回复: Dear Guest,Thank you so much for the kind words! We’re thrilled to hear Latoya and the team made your stay comfortable and welcoming. We’ll be sure to pass along your compliments! Looking forward to your next visit.Sincerely, Hotel Manager
3.0分
其他
Low value for money. Prices raised for game day
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear you felt the stay didn’t offer good value, especially with the game day pricing. We appreciate your comments and will keep them in mind as we work to improve future experiences.Sincerely, Hotel Manager
2.0分
商务出差
Place was clean but limited dining.
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酒店回复: Dear Raul,
Thank you for choosing us and for sharing your review. We’re glad you had a positive experience, and we are continuously working to enhance our services. We will request you to share more details about your experience so that it helps us in serving our clients in a better way. We hope to welcome you back soon for an even more exceptional visit!
4.0分
商务出差
Great place right off the interstate!!
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酒店回复: Dear Guest,Thank you for your kind words! We’re glad you enjoyed our convenient location right off the interstate and hope to welcome you back soon!
4.0分
其他
It was a good place to stay during a Bama game weekend. Has kind of a truck stop feel especially when the university people leave.
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酒店回复: Hello Kimberly,We appreciate your feedback on your recent stay during the Bama game weekend. It's great to hear that you found our location suitable for your visit. Our environment may vary with different guest demographics, and we strive to cater to a diverse range of clientele. Thank you for choosing to stay with us.
我和我老公因为工作经常出差，所以这算是个临时预订……但因为我们太累了，就直接住下了。前台的女士们都非常友善。他们这里没有电梯，所以我们不得不把行李扛到二楼……房间很小。不过，当你只想睡觉的时候，也无所谓啦。
新酒店，价格合理。我正在改造厨房。没有早餐但是他们给了我退款
Hotel is very run down! Room was clean! Staff were very friendly! Room has mildew smell! Paid 665.00 on a game night! Will not stay here again! Again staff was very friendly!
The staff was wonderful, however, the property public areas were dirty. The room had a musty smell that affected my daughters breathing. We could not stay and had to find a new hotel at the last minute
No elevator. Lobby not very nice. Stairwell was in dire need of new paint and new flooring. Hall carpet was old and dirty. Not at all what the pictures look like.
Friendly, attentive, professional, good communication from the staff. Latoya is great. She made my stay very comfortable and welcome.
Low value for money. Prices raised for game day
Place was clean but limited dining.
Great place right off the interstate!!
It was a good place to stay during a Bama game weekend. Has kind of a truck stop feel especially when the university people leave.