酒店回复: Cher client,C'est un réel plaisir de lire que notre établissement a été à la hauteur de vos attentes.Nous espérons que vous nous donnerez l'occasion de vous accueillir à nouveau.Cordialement,Online Reputation ManagerIberostar Selection Hacienda Dominicus
3.0分
其他
原文
翻译提供方:Google
食物很糟糕,他们缺乏很多组织
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酒店回复: Estimada Yanina,En primer lugar, gracias por elegirnos. A pesar de que su estancia no haya sido tan placentera como hubiésemos deseado, apreciamos que haya compartido su parecer con nosotros.Sentimos mucho que la oferta gastronómica y la organización en nuestros servicios no hayan cumplido con sus expectativas. Nuestro equipo se esfuerza constantemente por ofrecer un servicio y calidad excepcionales, y sus comentarios son valiosos para seguir mejorando en estos aspectos.Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia plenamente satisfactoria en todos los sentidos.Cordialmente,Gerente de Reputación en LíneaIberostar Selection Hacienda Dominicus
5.0分
其他
原文
翻译提供方:Google
非常好 优秀
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酒店回复: Estimado Gerardo,Gracias por elegirnos, apreciamos sinceramente su reseña.Esperamos tener la oportunidad de recibirle nuevamente en el futuro.Cordialmente,Gerente de Reputación en LíneaIberostar Selection Hacienda Dominicus
5.0分
其他
原文
翻译提供方:Google
很棒的海滩和非常好的服务
5.0分
情侣出游
原文
翻译提供方:Google
食物很好,关注是最好的!优秀的客户服务!我推荐它
1.0分
其他
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We got food poisoning, the handling of the food was really poor, there where flies everywhere on top of the food and we got really bad food poisoning, that almost made us unable to get on the plane
2.0分
情侣出游
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I chose this hotel with expectations of a nice beach where I could swim and snorkel right there without having to go on a tour, stay in a beautiful upscale facility with a great pool + wet bar and eat great quality food.
After balancing the good and the bad, I left dissatisfied and will not come back to the Iberostar Selection Hacienda Dominicus, I will explain in more detail below.
Room:
Good-> Very spacious, modern and clean. I got room service 2 times a day. Everything functional. No complaints here.
Neutral-> Nothing bad for me, but another guest told us that when they arrived, they were assigned a room in building 2, not that great of a room. It rained the first day and the room got inundated, the bed got drenched. They had to be moved.
Facilities:
Good-> Beautiful design, decor and layout. Very clean all around.
Neutral-> There were employees doing maintenance work all the time, making noise with powered tools and kinda ruining the views. I got hit on my leg with the grass edge-trimmer debris at one time. I understand that maintenance is part of the beauty, but it felt like too much.
There is a dedicated café shop with gourmet types of coffee and pastries, but it smelled strongly like sewer in there (every day) making you think twice before getting a delicious coffee.
Bad-> The children’s pool was closed but no work was done on it, just closed. The main pool was closed for the entirety of my stay with no warning. I asked and I was told that an emergency occurred (sound
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酒店回复: Dear Juan,We regret that your stay at our hotetl did not fully meet your expectations. Our goal is always to provide our guests with a relaxing and memorable experience, and we are sorry to learn that certain aspects of your visit fell short of that.We would like to clarify that the temporary pool closure was due to an unforeseen maintenance issue that required immediate attention to ensure the safety and quality standards that define Iberostar. While these situations can occasionally coincide with our guests’ stays, we always strive to minimize any impact. We sincerely regret that this affected your enjoyment and apologize for any inconvenience it may have caused.We genuinely appreciate your detailed feedback, as it helps us identify areas for improvement and continue enhancing the guest experience. We hope to have the pleasure of welcoming you back in the future and providing you with the exceptional Iberostar experience that so many of our guests enjoy.Kind regards,Online Reputation ManagerIberostar Selection Hacienda Dominicus
如果你想享受,就来 Iberostar Dominicus
这些天,我在没有海浪的加勒比海滩上享受着完全放松的美食和饮料。
一个远离冬天的地方。
这个度假村非常棒。最大的问题是,由于恰逢阿根廷度假,度假村里到处都是儿童和年轻人,餐厅和开放空间缺乏宁静。
这个地方非常好,房间非常舒适和现代,工作人员非常细心,清洁度很好,Star 酒吧是酒店最好的事情,可以随时喝上一杯好咖啡,它会改进,一些常见的看起来过时或夜间缺乏照明的空间,他们还应该更灵活地满足反复要求的啤酒品牌,该啤酒是在酒店内提供的,但仅供会员使用,因为他们必须给予酒店的价值在某些时候会遇到这些请求。
这家酒店令人愉快。
当然,美丽的海滩上有躺椅,还有一个带儿童游乐区的巨大游泳池,但它的一个优点是它的景观公园和花园,里面有 paen、鸟类……虽然建筑群很大,但你会感到孤独。建筑物布局合理,与景观融为一体。
5 家餐厅提供多种餐饮选择,包括种类繁多的自助餐、小吃、商店、酒吧......全包...
客房、接待处或公园和海滩的完美服务......
隔音良好的翻新客房。
无线网络无处不在,甚至在海滩上。
我们喜欢它,如果可以的话,我们将把它作为第一选择......
食物很糟糕,他们缺乏很多组织
非常好 优秀
很棒的海滩和非常好的服务
食物很好,关注是最好的!优秀的客户服务!我推荐它
We got food poisoning, the handling of the food was really poor, there where flies everywhere on top of the food and we got really bad food poisoning, that almost made us unable to get on the plane
I chose this hotel with expectations of a nice beach where I could swim and snorkel right there without having to go on a tour, stay in a beautiful upscale facility with a great pool + wet bar and eat great quality food.
After balancing the good and the bad, I left dissatisfied and will not come back to the Iberostar Selection Hacienda Dominicus, I will explain in more detail below.
Room:
Good-> Very spacious, modern and clean. I got room service 2 times a day. Everything functional. No complaints here.
Neutral-> Nothing bad for me, but another guest told us that when they arrived, they were assigned a room in building 2, not that great of a room. It rained the first day and the room got inundated, the bed got drenched. They had to be moved.
Facilities:
Good-> Beautiful design, decor and layout. Very clean all around.
Neutral-> There were employees doing maintenance work all the time, making noise with powered tools and kinda ruining the views. I got hit on my leg with the grass edge-trimmer debris at one time. I understand that maintenance is part of the beauty, but it felt like too much.
There is a dedicated café shop with gourmet types of coffee and pastries, but it smelled strongly like sewer in there (every day) making you think twice before getting a delicious coffee.
Bad-> The children’s pool was closed but no work was done on it, just closed. The main pool was closed for the entirety of my stay with no warning. I asked and I was told that an emergency occurred (sound