酒店回复: Hello,Thank you so much for your lovely review!We're thrilled to hear that you and your boyfriend enjoyed your stay and felt at home in the room. It’s great to know you appreciated the space, the kitchen amenities, and the welcoming service from our front desk team.We’re also glad the location worked well for you — being close to the city center with lots of nearby shops and restaurants is definitely a bonus!We hope to welcome you back again soon for another cozy and comfortable stay in London.Staycity Team x Nyna

酒店回复: Hello Tinayangxiaoxiong,Thank you for sharing your detailed feedback. We’re glad to hear that you found our location convenient with easy access to the metro, buses, and local shops, bars, and cinemas. It’s great to know you appreciated the fully equipped kitchen and found our aparthotel good value compared to other options.We also take note of your comments regarding the bedding and bathroom, and your feedback will help us continue improving our guest experience. We hope to welcome you back to Staycity Dalston in the future!Nyna x Staycity Team

酒店回复: Dear valued guest,Thank you so much for your kind feedback!We’re delighted to hear that you enjoyed the cleanliness and spaciousness of the room, and that you found the in-room facilities and nearby amenities convenient. It's also great to know that our location worked well for your travel plans, with easy access to King's Cross and local shops.We hope to have the pleasure of welcoming you back on your next visit to London!Warm regards,Catherine, Staycity Dalston

酒店回复: Dear valued Guest,Thank you very much for taking the time to share your feedback and for choosing Staycity London Dalston for your stay. We’re truly sorry to hear that you felt uncomfortable with the surrounding area — the safety and comfort of our guests are our highest priorities. While Dalston is a lively and diverse part of London that many visitors enjoy for its culture and dining options, we completely understand that different guests may have different preferences and comfort levels.We’re glad you appreciated the variety of restaurants nearby, and we’re sorry that the location did not meet your expectations overall. Thank you again for sharing your thoughts and for giving us the opportunity to improve. We wish you all the best on your future travels.Warm regards,The Staycity London Dalston Team

酒店回复: 您好，Biz， 感谢您的反馈！我们很高兴听到您喜欢我们公寓式的布局、优质的设施以及靠近车站的便利位置。 非常感谢您选择入住我们酒店，并希望很快再次欢迎您！ Nyna x Staycity Dalston 团队

酒店回复: 您好！ 非常感谢您提供详细的反馈——我们非常感谢您抽出时间分享我们的优点和有待改进的地方。 我们很高兴听到您喜欢设备齐全的厨房，并且我们的团队让您提前入住的过程顺利而温馨。我们也很高兴得知酒店的地理位置非常符合您的需求，交通便利，商店和餐厅都很方便。 关于洗衣房和健身房设施——感谢您告知我们。对于造成的混乱和最初的沟通失误，我们深表歉意。您说得对，所有平台上的房源信息以及我们网站上的信息都应该准确反映当前的房源情况。我们已经采取措施审查和更新这些信息，以防止未来的客人遇到类似的问题。我们也很高兴我们的团队能够就洗衣房问题提供解决方案，感谢您的耐心和理解。 关于房间，我们已记录您对清洁度和照明的反馈——我们将与客房服务部门跟进，并尽可能考虑改善自然采光的方案。 我们希望未来有机会再次欢迎您，尤其是在所有设施全面投入运营之后。再次感谢您的宝贵见解。 Staycity 团队 x Nyna

酒店回复: 非常感謝您對我們的肯定和滿分好評! 您對於我們在衛生、環境、服務和設施各方面的讚美，對我們整個團隊都是莫大的鼓勵。我們很開心能夠為您提供一個令人滿意的住宿體驗。期待未來有機會再次為您服務，歡迎隨時回來，我們將竭誠為您打造更多美好的回憶！妮娜 x 金士蘭團隊

酒店回复: Dear valued guest, Thank you for staying with us at Staycity London Dalston and for taking the time to share your kind review.We’re delighted to hear that you found our location so convenient, with easy access to both bus stops and the nearby underground station—perfect for getting around the city with ease.We’re especially grateful for your lovely words about our team member from Hong Kong. It’s wonderful to hear that her warmth, enthusiasm, and helpfulness left such a positive impression. We’ll be sure to pass along your kind message to her—it will mean a lot!We look forward to welcoming you back on your next visit to London.Warm regards,Hotel Admin

酒店回复: 嘿桑迪，非常感谢您花时间给我们留下如此好的评论。很高兴看到您在我们这里度过了愉快的时光，并享受了免费卡+巧克力。我们真诚地希望欢迎您尽快回到金斯兰，享受更多可爱的氛围。如果我们能让您的住宿体验变得更好，请联系我们。再见！ ——托比，来自 Kingsland Locke

酒店回复: 嗨，Emeline， 非常感谢您精彩的评价！很高兴听到您觉得这里位置便利，员工也很友好！我们非常高兴再次接待您。祝您拥有美好的一天 :) 此致敬礼， Selin