酒店回复: Dear Valued Guest,Thank you sincerely for taking the time to share your experience with us. We’re truly pleased to hear that you had a comfortable and enjoyable stay at HARRIS Suites Puri Mansion.It means a lot to know that you appreciated the cleanliness of the room, the friendliness of our staff, and the quiet atmosphere — all of which are things we strive to provide to every guest. We’re also glad that our breakfast variety and convenient location near the airport made your business trip more pleasant and stress-free.Your kind words are a great encouragement to our entire team, and we’ll be sure to share your feedback with everyone. It’s always our goal to create a warm and welcoming environment for all our guests, whether they are traveling for business or leisure.We truly look forward to the opportunity of welcoming you back in the near future. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know.Warmest regards,Febi FirdausFront Office Manager
4.2分
一卧室套房
代人预订
总体的感觉还算可以。
环境：地理位置便利。
服务：语言沟通有一点点差异。
距离豪华购物城镇才十几公里，非常适合逛游路线。
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酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback. We are pleased to hear that you found our location convenient and that the overall experience of your stay was satisfactory.We also appreciate your comment regarding the slight language barrier you encountered during communication with our team. Please rest assured that we are continuously working to improve our staff’s language skills to ensure smoother and more comfortable interactions for all our guests.We’re glad to know that you enjoyed the surrounding area as well, including the nearby shopping district located just a short drive away.We hope to have the pleasure of welcoming you back in the future, and we will strive to provide an even better experience on your next stay.Thank you once again for your helpful review.Warm regards,Febi FirdausFront Office Manager
酒店回复: Dear Renqingfeiwen,Thank you for choosing HARRIS Suites Puri Mansion and for sharing your recent experience with us.We’re delighted to hear that you and your family, especially the little ones, enjoyed the playground and swimming pool facilities. It's always a pleasure knowing that children had a fun time during their stay.We truly appreciate your feedback regarding the accessibility and the condition of the bed linens. Please accept our sincere apologies for the inconvenience caused. Your comment has been shared with our housekeeping team for immediate follow-up, as cleanliness and comfort are our top priorities.Should you return to West Jakarta in the future, we would love the opportunity to welcome you again and provide a better experience.Warm regards,Febi FirdausFront Office Manager
酒店回复: Dear Biageyouji,Thank you for staying with us at HARRIS Suite Puri Mansion and for taking the time to share your kind review.We’re delighted to hear that you enjoyed the spacious room, the newly designed bathroom, and our refreshing swimming pool. Your positive feedback truly motivates us to continue delivering the best service and facilities for our guests.We look forward to welcoming you back for another great stay!Warm Regards,FemyDuty Manager
4.5分
哈里斯房
情侣出游
原文
翻译由AI提供
一直都很满意，很快会再来。
食物一如既往地美味。
房间总是很干净。
服务热情友好。
网络速度足够进行Zoom会议。
总的来说非常满意。
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酒店回复: 亲爱的 Felix，
感谢您入住 HARRIS Suite Puri Mansion。
我们谨代表管理层和全体员工，感谢您抽出时间给予我们积极的评价和评分。
我们将继续改善我们的服务，为客人提供最佳体验。
我们期待着将来再次欢迎您入住 HARRIS Suite Puri Mansion。
此致，
Febi Firdaus
前台经理
房间很干净，服务很热情，也不吵闹，早饭还算多样，出差是个好选择。距离机场也不远，交通还算可以的。不错的。
总体的感觉还算可以。
环境：地理位置便利。
服务：语言沟通有一点点差异。
距离豪华购物城镇才十几公里，非常适合逛游路线。
服务真是太棒了！所有员工都应该加薪！员工们总是面带微笑，热情地打招呼，让人感到非常舒适。食物美味，选择多样。环境舒适，泳池干净宽敞，水质也很好，不刺激眼睛。
这是我第一次入住Harris Suites。首先，从机场过来非常方便，就在高速公路旁边。酒店位置离高速公路很近，所以大概30分钟车程就到了。办理入住也很顺利，因为客服人员非常乐于助人且友好。我住的房间在二楼，还不错，这样就不用等电梯太久了。当然，我更喜欢高一点的楼层，那样视野会更好，不过也没关系。房间干净舒适，非常适合独自旅行的人。整个住宿期间我都挺满意的，第二天早上我吃了个简单的早餐，人不算太多，食物种类也还可以——没什么特别的，就是你在东南亚酒店会常见的那种普通早餐。最后一天，因为人太多了，我没吃早餐就提前退房了。同样，退房过程也很迅速，没有耽搁。考虑到它的价格和地理位置，我肯定会再来的。
地点不错，交通便利。
就是第一次住这里的人可能会对电梯和停车场有点懵，因为它和公寓的停车场是共用的。
服务很棒，效率很高。
不过有些员工可能因为太累了，脸上没什么笑容，但总的来说都很好。
餐厅的食物很好吃，就是炒饭有点硬，还需要改进。
今次过去大人加细路一共10个人，订了三间两房公寓我觉得不太方便，反正出入都要有车，如果步行出去都比较远
附近有大型超市商场，开车的话唔塞车10分钟左右可以到
环境都几好，就是床单发现有污迹，我自己带来一套床单过去
酒店有儿童乐园和游泳池，细路玩得好开心
我最近入住了哈里斯普瑞大厦酒店。房间宽敞舒适，非常适合家庭或朋友小团体入住。不过，这次住宿体验有几点可以改进。
首先，房间里蚂蚁很多，让人感觉不太舒服。酒店的布局也有点奇怪。电梯无法直接通往游泳池或咖啡厅区域。要去吃早餐，你必须先乘电梯到大堂，然后再乘自动扶梯下到咖啡厅——这绝对不是最方便的设置。
另一个主要缺点是电梯本身。虽然两部电梯都号称在运行，但等待时间极长——感觉就像只有一部在工作一样。每次上下楼都需要等那么久，真是令人沮丧。
最后，酒店距离主干道有点远，如果你是步行或者依靠公共交通，出行不是特别方便。
总的来说，虽然房间很适合小团体和家庭，但这次住宿还是有一些不便之处，影响了整体体验。
第一个房间的淋浴只有冷水，导致我严重的背痛。他们给我换了房间，但新房间的浴室里有很多黑蚂蚁。这还是我第一次在酒店房间里看到蚂蚁。我已经住哈里斯酒店十多年了，感觉他们正在走下坡路。两天早餐都没有黄油配面包。早餐选择也需要稍作调整。
房间超大，卫生间用品新且面积大，泳池也大游的爽爽，
一直都很满意，很快会再来。
食物一如既往地美味。
房间总是很干净。
服务热情友好。
网络速度足够进行Zoom会议。
总的来说非常满意。