酒店回复: Dear Bre'Anah,It's wonderful to know that you enjoyed your time with us overall and that our clean, updated accommodations left a positive impression on you. Please accept our apologies for any service concerns during your visit, as this matter is incredibly important to us. All of your feedback is gratefully received and will be discussed internally so that improvements can be made in the future. Thank you, and we hope you will consider joining us again soon.
酒店回复: Dear Kevin,We're so happy to know that you enjoyed everything about your time with us, from our spacious accommodations to our amazing team members. Thank you so much for the perfect rating, and we hope to see you again soon.
4.0分
其他
原文
翻译提供方：Google
224房间，插座松动，冰箱噪音大且摇晃，需要USB接口。马桶漏水。需要调整。
房间舒适，但需要维修人员检查。真可惜……
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酒店回复: Dear Virginia,Comfortable lodgings are paramount to a wonderful stay, so we're glad that this was the case for you. Rest assured, our maintenance team has been notified of your concerns, and we hope for another chance to impress you in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
非常喜欢这次入住体验，前台的Jessica非常细心周到，知识渊博！我太喜欢这家干净的酒店了！
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酒店回复: Dear Sherelle,We're happy to hear you loved staying at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall! We appreciate your recognition of Jessica's outstanding hospitality and our high standards of cleanliness. Thank you! We would love to welcome you again the next time you're in Myrtle Beach.
5.0分
其他
原文
翻译提供方：Google
这家酒店就像家外之家。工作人员非常乐于助人，而且非常友好。酒店始终保持着良好的维护。
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酒店回复: Dear Terri,It brightens our day to know you felt right at home at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall. Our team will be thrilled that they left a memorable impression on you, and we'll be sure to pass your compliments along. Thank you for your perfect rating, and we hope you return soon!
5.0分
情侣出游
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My Stay there was extremely well I will most likely visit this place many other times in the future. The customer service desk was extremely helpful and efficient. I love this property..
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酒店回复: Thank you so much for your wonderful review! It's delightful to hear that your stay was enjoyable and that our customer service desk was helpful and efficient. We're thrilled to know you love the property and look forward to welcoming you back many times in the future.
5.0分
其他
The room was very clean thankfully. I'm a germaphobe so that's imperative. The pool area, although too cold out to use, was beautiful
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酒店回复: Thank you so much for your excellent review. It brings us joy to know that our clean rooms met your expectations. Your comfort is important, and we're delighted we could provide that peace of mind. The pool area is indeed a lovely feature, and we hope during your next visit, you'll have the chance to enjoy it.
4.0分
其他
Yes and yes
Staff:
Check in manager was absolutely great helped me out of a big scam. Forever grateful
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酒店回复: Dear Charles,Thank you for your positive review. It is wonderful to hear that our check-in manager provided such helpful service during your stay. We are proud to have staff members who go above and beyond for our guests. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.
5.0分
朋友出游
Friendly staff, spacious suite, good breakfast, felt safe, and enough parking right there at the hotel. Would definitely stay there again!
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酒店回复: Thank you for your wonderful review! It's delightful to hear that our staff made a positive impression and that you enjoyed the spacious suite as well as the breakfast. Feeling safe and having ample parking are certainly important aspects of a comfortable stay, and we're pleased you experienced both. We look forward to welcoming you again in the future!
房间很干净；空调低噪音，很满意；厨房餐具一应俱全，还有一个够四人用几天的冰箱。隔音也非常好，叫不到外面客人的走动声。
环境：非常好大的购物中心
服务：很好
卫生：非常好
设施：非常好
上周，我和六口之家临时决定入住这里……我简单列举一下这次入住体验的优缺点。
优点：他们很荣幸能在最后一刻安排好房间，以便我们一家人都能入住，而且预订房间非常方便。
与该地区许多其他酒店/度假村相比，这家酒店设施齐全。
位置便利，靠近购物中心。
无需支付度假村费或停车费。
包含早餐。
包含娱乐套餐。
缺点：
员工不太友好，也不太乐于助人。
不算粗鲁，但也没有提供任何帮助。
早餐选择有限。
房间里的电视坏了，没有提供任何部分退款或其他任何补偿。
泳池区不错，但不算奢华，而且比较小。
肯定会再次入住。酒店本身非常干净，设施齐全，房间里有我们所需的一切。
本来可以给五星好评，但员工确实做得不够好。
会议中心承诺
酒店体验极佳。房间和设施一尘不染。宽敞的客房提供了充足的放松空间。工作人员乐于助人且专业。酒店地理位置优越，驱车片刻即可到达海滩、会议中心和各种餐饮场所。
224房间，插座松动，冰箱噪音大且摇晃，需要USB接口。马桶漏水。需要调整。
房间舒适，但需要维修人员检查。真可惜……
非常喜欢这次入住体验，前台的Jessica非常细心周到，知识渊博！我太喜欢这家干净的酒店了！
这家酒店就像家外之家。工作人员非常乐于助人，而且非常友好。酒店始终保持着良好的维护。
My Stay there was extremely well I will most likely visit this place many other times in the future. The customer service desk was extremely helpful and efficient. I love this property..
The room was very clean thankfully. I'm a germaphobe so that's imperative. The pool area, although too cold out to use, was beautiful
Yes and yes
Staff:
Check in manager was absolutely great helped me out of a big scam. Forever grateful
Friendly staff, spacious suite, good breakfast, felt safe, and enough parking right there at the hotel. Would definitely stay there again!