Digital key never came, rooms were all on the first floor so we could not keep the curtains open, the bathroom door didn’t close in room 127 and the breakfast options were substandard.
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酒店回复: Dear Guest,Thank you for your feedback. We are pleased you stayed with us, though we regret the inconveniences you experienced with the room, digital key, and breakfast. We will review these concerns to improve our services and ensure a more comfortable stay for our guests.Sincerely,Hotel Manager
5.0分
其他
Spotless room, extremely comfortable bed and pillows, rivals anything I've experienced in other more expensive hotel rooms.
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酒店回复: Dear Guest,Thank you for sharing your wonderful feedback. We’re delighted to hear that you found the room spotless and the bed and pillows extremely comfortable, especially compared to higher-priced accommodations. We truly appreciate your kind words and are pleased your stay was so enjoyable.Sincerely,Hotel Manager
5.0分
家庭亲子
Very convenient for attending an event at the Berglund Center. Clean rooms and grounds. Spacious rooms and comfortable beds.
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酒店回复: Dear Guest,Thank you for sharing your wonderful feedback. We are delighted to know you enjoyed our convenient location, clean and spacious rooms, and comfortable beds. It is always a pleasure to hear that our efforts contributed to a great stay. We look forward to welcoming you back.Sincerely,Hotel Manager
3.0分
情侣出游
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The hotel seems new. It’s very clean. The location is near the hway so you will hear all the car noise. What I don’t understand is there seems to be a fire alarm that went off twice early morning that woke me up . It’s disturbing. It made me feel tired since I did not get enough sleep. The hotel is near downtown that’s a plus
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found the hotel clean and appreciated the convenient downtown location. We apologize for the disturbance caused by the fire alarm and the highway noise. Your comments will help us improve the comfort and experience for future guests.Sincerely,Hotel Manager
3.0分
其他
Very minimal, not a Hilton mattress, not the usual furniture. It's Hilton on a very limited budget. Staff were friendly and accommodating. Check in was easy.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad you found our staff friendly and the check-in process easy. We appreciate your comments regarding the room furnishings and bedding, and will use them to improve comfort and overall guest experience in the future.Sincerely,Hotel Manager
5.0分
家庭亲子
The rooms were very clean and the staff was very nice! The breakfast is always a plus!
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酒店回复: Dear Guest,Thank you for your kind words. We are delighted you enjoyed the cleanliness of the rooms, our friendly staff, and the breakfast. We look forward to hosting you again soon.Sincerely,Hotel Manager
3.0分
其他
Breakfast should be better for this night price. Really was nothing to eat
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you chose to stay with us, but we apologize that the breakfast options did not meet your expectations. Your comments will be shared with our team to improve the quality and variety for future guests.Sincerely,Hotel Manager
4.0分
其他
Room was clean, beds were nice. We will stay again in a Spark.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad you found the room clean and the beds comfortable. We look forward to welcoming you back on your next stay.Sincerely,Hotel Manager
5.0分
其他
Nice hotel. Perfect for price and location. Very efficient!
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酒店回复: Dear Guest,Thank you for your perfect rating and kind comments. We are delighted to hear that you found our hotel efficient, well-located, and a great value. Your feedback is truly appreciated and motivates our team to maintain high standards for every guest.Sincerely, Hotel Manager
3.0分
情侣出游
The breakfast was mediocre the staff and room was just fine
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear you found our staff helpful and your room satisfactory. We apologize that the breakfast did not meet your expectations and will review your comments with our team to improve the offerings for future guests.Sincerely,Hotel Manager
Digital key never came, rooms were all on the first floor so we could not keep the curtains open, the bathroom door didn’t close in room 127 and the breakfast options were substandard.
Spotless room, extremely comfortable bed and pillows, rivals anything I've experienced in other more expensive hotel rooms.
Very convenient for attending an event at the Berglund Center. Clean rooms and grounds. Spacious rooms and comfortable beds.
The hotel seems new. It’s very clean. The location is near the hway so you will hear all the car noise. What I don’t understand is there seems to be a fire alarm that went off twice early morning that woke me up . It’s disturbing. It made me feel tired since I did not get enough sleep. The hotel is near downtown that’s a plus
Very minimal, not a Hilton mattress, not the usual furniture. It's Hilton on a very limited budget. Staff were friendly and accommodating. Check in was easy.
The rooms were very clean and the staff was very nice! The breakfast is always a plus!
Breakfast should be better for this night price. Really was nothing to eat
Room was clean, beds were nice. We will stay again in a Spark.
Nice hotel. Perfect for price and location. Very efficient!
The breakfast was mediocre the staff and room was just fine