酒店回复: Dear Guest,We’re very sorry to hear about the condition of your room and the disturbances you experienced during your stay. The cleanliness issues you described, as well as the noise, do not meet the standards we aim to provide. Your feedback will be shared with our team to ensure these concerns are addressed promptly.Sincerely,Management Team
1.0分
商务出差
Don't expect to go swimming. Don't expect a clean room. Matter of fact, don't have any expectations so you can't be disappointed.
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酒店回复: Dear Tillman,Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations, particularly regarding room cleanliness and amenities. Your comments will be addressed with our team as we work to improve the experience for future guests. We appreciate you taking the time to provide this input.Sincerely,Management Team
5.0分
其他
Excellent location to stop over on your journey, clean, well equipped room close to breakfast and evening dining. I'd stay again.
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酒店回复: Dear Fred,Thank you for your kind review! We’re so pleased to hear that you found our location convenient and your room clean and well equipped. It’s great to know our proximity to dining options added to your experience. We truly appreciate your recommendation and look forward to welcoming you back on your next journey!Best Regards,Management Team
1.0分
其他
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If you want cheap, cheap is what you get!
As soon as you walk in, there was a HEAVY smell of bleach! Towels clean but looked stained and dirty! People were loud all night.
Luckily, we just needed a few hours of sleep then back on the road. We almost just left anyways, rest stop would have been better and felt safer.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re truly sorry to hear that your stay did not meet your expectations. While we do use disinfectants as part of our cleaning process, the scent should never be overwhelming, and we apologize if it was uncomfortable upon arrival. We're also disappointed to hear about the condition of the towels and the noise level during your stay. Your comments have been shared with our housekeeping and management teams so we can make the necessary improvements. Guest safety and comfort are top priorities for us, and we regret that we fell short during your visit.Sincerely,Management Team
2.0分
其他
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The room was clean however the bedding and towels were soiled. I brought it to the desk clerk and he replaced the towels but not the bath cloths and hand towels because he said “they aren’t too good so I told him i would just buy some because I was not using soiled linen. I will not be sleeping under the covers either. I have my own blanket. I would not recommend this place to anyone.
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酒店回复: Dear Janet,Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered with the bedding and towels. Providing clean and comfortable accommodations is our priority, and we regret that we fell short in this regard. Your feedback will be addressed with our housekeeping and front desk teams to ensure that such concerns are properly handled in the future.Sincerely,Management Team
3.0分
商务出差
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Dingy and spotty linens.
The bed linens, towels, and shower curtains were dingy with spots. Some of the spots looked like very old blood stains. I had housekeeping to change the linen on the bed before I slept in it. I sprayed it down with 90% isopropyl alcohol. That was my first and last time staying at this property.
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酒店回复: Dear Andrea,We sincerely apologize for the condition of the linens during your stay. This does not reflect the high standards of cleanliness and comfort that we strive to provide. Your feedback is extremely important, and we will be addressing this matter with our housekeeping team to ensure such issues are resolved immediately.Sincerely,Management Team
5.0分
其他
Would recommend
Very nice and spacious room with a modern/brand new look.
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酒店回复: Dear Mackenzie,Thank you for your kind words! We're delighted to hear you enjoyed your stay and appreciated the spacious, modern feel of your room. We hope to welcome you back again soon!Best Regards,Management Team
3.0分
其他
It was ok I thought the rooms should of been a little more nicer.
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酒店回复: Dear Caroleen,Thank you for sharing your thoughts with us. We're glad you chose to stay with us, though we're sorry to hear the room didn’t quite meet your expectations. Your feedback is important, and we’ll take it into consideration as we work to improve the guest experience.Best Regards,Management Team
1.0分
其他
Horrible customer service I still haven’t got my refund. I stayed there for one night very dirty spiderwebs all over the place.
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酒店回复: Dear Guest,We’re very sorry to hear about your experience, including the cleanliness issues and the customer service concerns. Your feedback is taken seriously, and we will review these matters with our team to ensure improvements are made for future guests.Sincerely,Management Team
干净友好
这是我住过的最脏的房间，床上全是头发，毛巾上都是污渍，地板和墙壁很脏，微波炉和冰箱也很脏，整晚都有噪音，根本无法休息
Don't expect to go swimming. Don't expect a clean room. Matter of fact, don't have any expectations so you can't be disappointed.
Excellent location to stop over on your journey, clean, well equipped room close to breakfast and evening dining. I'd stay again.
If you want cheap, cheap is what you get!
As soon as you walk in, there was a HEAVY smell of bleach! Towels clean but looked stained and dirty! People were loud all night.
Luckily, we just needed a few hours of sleep then back on the road. We almost just left anyways, rest stop would have been better and felt safer.
The room was clean however the bedding and towels were soiled. I brought it to the desk clerk and he replaced the towels but not the bath cloths and hand towels because he said “they aren’t too good so I told him i would just buy some because I was not using soiled linen. I will not be sleeping under the covers either. I have my own blanket. I would not recommend this place to anyone.
Dingy and spotty linens.
The bed linens, towels, and shower curtains were dingy with spots. Some of the spots looked like very old blood stains. I had housekeeping to change the linen on the bed before I slept in it. I sprayed it down with 90% isopropyl alcohol. That was my first and last time staying at this property.
Would recommend
Very nice and spacious room with a modern/brand new look.
It was ok I thought the rooms should of been a little more nicer.
Horrible customer service I still haven’t got my refund. I stayed there for one night very dirty spiderwebs all over the place.