Just what we needed for the weekend. Property clean and staff were friendly. Only little minor thing is room walls are thin. Heard our neighbors convo the first night.
5.0分
商务出差
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This property is convenient to all things SUNY Brockport, Brockport, and surrounding areas. The hotel was very clean, safe, quiet, with great amenities (including breakfast), ample parking, and a professional staff.
1.0分
其他
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The cleaning service was terrible—my room was barely touched during the three days I stayed. They simply tidied up a bit, but left the bathroom dirty and didn’t replace the towels. The breakfast was just as disappointing, with undercooked bacon, poorly prepared eggs, and soggy French toast. To make matters worse, the bagels were moldy.
5.0分
其他
Very nice and clean.
Nice hotel and well cared for. Staff was way above average.
Has a nice laundry area and workout area.
Very safe too.
4.0分
其他
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The hotel room was large and clean. The water in the sink backed up, the shampoo holder was broken, and the toilet paper holder was broken. Breakfast was good, although the coffee was so-so. Our room was on the second floor but the elevator was out of service.
2.0分
商务出差
Did not have a good experience. Room was not cleaned properly. Hair all over the bathroom, fridge not cleaned from previous guests and bedding was stained.
1.0分
其他
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Our room was infested with ants! We told housekeeping and they seemed to know this was an issue and asked if they were big ants or little ones. This is completely unacceptable and was not a good experience.
3.0分
其他
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I've stayed here a couple of times and its usually safe, clean and nice. Breakfast is ok. I was a little upset about my 2 night stay this week. It's a no smoking hotel yet the hall constantly reeked of **** and cigarettes that was permeating from rooms. At some points we could smell it in our room. There were some men staying from a construction company that constantly hung out in the parking lot drinking beer. The elevator was broken and it was inconvenient to carry our luggage up and down stairs for check-in and out. We were there mid-week for 3 days and 2 nights and didn't see any attempt to fix it. I will give this hotel another try next time I'm in town but if I have the same experience I will seek other accommodations.
4.0分
其他
The only issue was the elevator was broken and it was hard for my partner who is diabetic to walk the stairs
5.0分
情侣出游
Staff is wonderful. Location is super convenient. Rooms are clean and comfortable.
Just what we needed for the weekend. Property clean and staff were friendly. Only little minor thing is room walls are thin. Heard our neighbors convo the first night.
This property is convenient to all things SUNY Brockport, Brockport, and surrounding areas. The hotel was very clean, safe, quiet, with great amenities (including breakfast), ample parking, and a professional staff.
The cleaning service was terrible—my room was barely touched during the three days I stayed. They simply tidied up a bit, but left the bathroom dirty and didn’t replace the towels. The breakfast was just as disappointing, with undercooked bacon, poorly prepared eggs, and soggy French toast. To make matters worse, the bagels were moldy.
Very nice and clean.
Nice hotel and well cared for. Staff was way above average.
Has a nice laundry area and workout area.
Very safe too.
The hotel room was large and clean. The water in the sink backed up, the shampoo holder was broken, and the toilet paper holder was broken. Breakfast was good, although the coffee was so-so. Our room was on the second floor but the elevator was out of service.
Did not have a good experience. Room was not cleaned properly. Hair all over the bathroom, fridge not cleaned from previous guests and bedding was stained.
Our room was infested with ants! We told housekeeping and they seemed to know this was an issue and asked if they were big ants or little ones. This is completely unacceptable and was not a good experience.
I've stayed here a couple of times and its usually safe, clean and nice. Breakfast is ok. I was a little upset about my 2 night stay this week. It's a no smoking hotel yet the hall constantly reeked of **** and cigarettes that was permeating from rooms. At some points we could smell it in our room. There were some men staying from a construction company that constantly hung out in the parking lot drinking beer. The elevator was broken and it was inconvenient to carry our luggage up and down stairs for check-in and out. We were there mid-week for 3 days and 2 nights and didn't see any attempt to fix it. I will give this hotel another try next time I'm in town but if I have the same experience I will seek other accommodations.
The only issue was the elevator was broken and it was hard for my partner who is diabetic to walk the stairs
Staff is wonderful. Location is super convenient. Rooms are clean and comfortable.