Everything about the hotel was good with too minor issues. 1. Why do you only put 2 towels in each bathroom? This is insane, and annoying! 2 the water was terrible, either scaling hot or off, the temp adjusment was nonexistant.
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酒店回复: Thank you for taking the time to provide us with your feedback, as it helps us to know what areas we need to make improvements. I apologize that we were unable to meet your expectations during your stay, and hope that you might allow us another opportunity in the future to provide you with a superior experience.
5.0分
其他
clean room; good breakfast. The hotel is located between downtown restaurants and Tanger Outlets. We have stayed many times.
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酒店回复: Thank you for choosing Best Western Plus Hershey and taking the time to provide us with such great feedback! I am so glad to hear that you had such a great stay! I hope you come back to stay with us again soon!
5.0分
其他
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The staff was wonderful. The bed was comfortable.. the room smelled weird like men were sleeping in here. The bathroom I don’t know if it needs an upgrade or if it’s dirty in spots, but there was actually a ring inside the toilet. The shower was nice and hot when it first went on then as soon as I put shampoo in, went to ice cold water after a few minutes of screaming and trying to rinse off in the ice cold water, I got a little bit more hot water, and then it shut off again Awful!!!
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酒店回复: Thank you for taking the time to provide us with your feedback, as it helps us to know what areas we need to make improvements. I apologize that we were unable to meet your expectations during your stay, and hope that you might allow us another opportunity in the future to provide you with a superior experience.
4.0分
家庭亲子
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The room was very clean and comfortable. The staff were great.
Only point I felt could improve was the breakfast - it was very basic. There could be more choices. I missed the hash browns or home fries
5.0分
其他
Very clean room, comfy beds, and awesome receptionist at the front desk. My fave place to stay when I’m in the area.
5.0分
其他
Very clean and upgraded fixtures throughout. TV was large and had Direct TV ..a plus. Friendly staff!
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酒店回复: Thank you for choosing Best Western Plus Hershey and taking the time to provide us with such great feedback! I am so glad to hear that you had such a great stay! I hope you come back to stay with us again soon!
3.0分
其他
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Staff were great!
Rooms with a very strong chemical smell! Even when I moved to another room for this reason.
Overall, relatively clean, average breakfast.
Do not think I would return.
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酒店回复: Thank you for taking the time to provide us with your feedback, as it helps us to know what areas we need to make improvements. I apologize that we were unable to meet your expectations during your stay, and hope that you might allow us another opportunity in the future to provide you with a superior experience.
1.0分
家庭亲子
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The room was not well cleaned when we checked in. The pillows had a scent. The coffee maker in the room was dusty. We called the front desk to complain about the dusty coffee maker we were come downstairs to use the coffee over there. Lastly, there was no body wash in the bathroom. We reported this to the front deck but they did nothing about it.
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酒店回复: Thank you for taking the time to provide us with your feedback, as it helps us to know what areas we need to make improvements. I apologize that we were unable to meet your expectations during your stay, and hope that you might allow us another opportunity in the future to provide you with a superior experience.
感觉还是可以的，就是有点偏了点。
我女儿把一个好时彩虹枕头落在了酒店，但是酒店员工说他们没找到。这不可能，因为枕头肯定就在床上。我们感到非常失望，那个枕头是我女儿和她朋友之间的友情礼物，对她来说很有纪念意义，所以把它落在酒店让我们很难过。
Everything about the hotel was good with too minor issues. 1. Why do you only put 2 towels in each bathroom? This is insane, and annoying! 2 the water was terrible, either scaling hot or off, the temp adjusment was nonexistant.
clean room; good breakfast. The hotel is located between downtown restaurants and Tanger Outlets. We have stayed many times.
The staff was wonderful. The bed was comfortable.. the room smelled weird like men were sleeping in here. The bathroom I don’t know if it needs an upgrade or if it’s dirty in spots, but there was actually a ring inside the toilet. The shower was nice and hot when it first went on then as soon as I put shampoo in, went to ice cold water after a few minutes of screaming and trying to rinse off in the ice cold water, I got a little bit more hot water, and then it shut off again Awful!!!
The room was very clean and comfortable. The staff were great.
Only point I felt could improve was the breakfast - it was very basic. There could be more choices. I missed the hash browns or home fries
Very clean room, comfy beds, and awesome receptionist at the front desk. My fave place to stay when I’m in the area.
Very clean and upgraded fixtures throughout. TV was large and had Direct TV ..a plus. Friendly staff!
Staff were great!
Rooms with a very strong chemical smell! Even when I moved to another room for this reason.
Overall, relatively clean, average breakfast.
Do not think I would return.
The room was not well cleaned when we checked in. The pillows had a scent. The coffee maker in the room was dusty. We called the front desk to complain about the dusty coffee maker we were come downstairs to use the coffee over there. Lastly, there was no body wash in the bathroom. We reported this to the front deck but they did nothing about it.