酒店回复: Thank you for the excellent rating! We’re so happy to hear that your stay was both comfortable and enjoyable. It’s great to know that our service met your expectations, and we truly appreciate you taking the time to share your experience with us.We’d love to welcome you back anytime you’re in the area. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know!Thanks again, and we look forward to your next visit!
5.0分
其他
原文
翻译提供方：Google
非常好！
5.0分
其他
10/10 definitely recommend
Roof was clean, beds were comfortable and the staff was friendly. Would stay here again!
5.0分
其他
Great customer service at check-in/check-out. Clean room. Great customer service from cleaning specialists. Overall perfect stay.
5.0分
家庭亲子
We really enjoyed our brief one night stay! We liked how close it was to restaurants and shopping in The Woodlands. We’ll be back!
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酒店回复: We hope you enjoyed your stay with us and if we need to improve in certain things, please help us by letting us know so we can implement hoping that when you visit us again in the not too distant future.
5.0分
其他
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Fun hotel, great stay
Check in staff was very friendly and a very fast process. He made sure we had plenty of towels when we went to the pool. Gym was very clean and well stocked with towels, water, and equipment for a small size facility. Would come back.
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酒店回复: We hope you enjoyed your stay with us and if we need to improve in certain things, please help us by letting us know so we can implement hoping that when you visit us again in the not too distant future.
4.0分
家庭亲子
Housekeeping never cleaned our rooms for the four days we were there besides that everything was great
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酒店回复: With Housekeeping depending on your stay, they clean your room the next day and skip one day and clean the next. (If you have a Do not Disturb sign, they respect your request). We hope you enjoyed your stay with us and if we need to improve in certain things, please help us by letting us know so we can implement hoping that when you visit us again in the not too distant future.
5.0分
其他
Great place, except for shower
Shower has no pressure and door didn’t close properly. Other than then accommodations were great!
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酒店回复: We hope you enjoyed your stay with us and if we need to improve in certain things, please help us by letting us know so we can implement hoping that when you visit us again in the not too distant future.
洗了三次澡，都没热水。给前台打了两次电话，他们说锅炉老是坏，但完全没有想办法解决问题。客服太差劲了。
这次酒店入住体验因为系统故障，办理入住花了不少时间，确实有些不便。虽然我理解工作人员的沮丧，但他们的冷淡态度也让我不太舒服。不过，酒店设施干净，提供的用品也不错，住得还是挺满意的。遗憾的是，退房时工作人员的态度依然不够友好，这让整体入住体验大打折扣。
高度重视
我的住宿体验非常好，而且很舒适。
非常好！
10/10 definitely recommend
Roof was clean, beds were comfortable and the staff was friendly. Would stay here again!
Great customer service at check-in/check-out. Clean room. Great customer service from cleaning specialists. Overall perfect stay.
We really enjoyed our brief one night stay! We liked how close it was to restaurants and shopping in The Woodlands. We’ll be back!
Fun hotel, great stay
Check in staff was very friendly and a very fast process. He made sure we had plenty of towels when we went to the pool. Gym was very clean and well stocked with towels, water, and equipment for a small size facility. Would come back.
Housekeeping never cleaned our rooms for the four days we were there besides that everything was great
Great place, except for shower
Shower has no pressure and door didn’t close properly. Other than then accommodations were great!