The room was great, the music boy problem I had was the a/c.. it was really hot in the room & they a/c was not working at all!
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酒店回复: Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you.
2.0分
其他
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Bedroom TV do not have kids channels. My bathroom sink was clogged. Breakfast wasn’t as good as advertised. Soda machine was out of service and the juices one was filled with water.
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酒店回复: Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if I can be of assistance to you.
5.0分
其他
Our stay was great. The weekend breakfast was very good with kind service staff.
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酒店回复: Thank you for taking the time to tell us about your experience Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5.0分
其他
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Super nice room! Nice & quiet area! Friendly staff! Very clean & comfortable beds! Shower had great water pressure which is rare at a hotel! Loved everything about our stay here!!
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酒店回复: Thank you for taking the time to tell us about your experience Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you
3.0分
家庭亲子
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The place was nice and staff was friendly. However the Air conditioning in the room was hot. We lowered the thermostat to 68 and it stayed 74 in the room all night, even the kids said they were sweating all night. Breakfast had no juice or drinks. If management knew there was a water line issue they should have went and bought juices for a hotel full of people to have with breakfast. Not just offer coffee and milk.
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酒店回复: Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5.0分
其他
2025 Waco Trip
Very spacious and comfortable room - met all our needs for our two nights in Waco.
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酒店回复: Thank you for taking the time to tell us about your experience Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you
5.0分
其他
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Very very nice. Friendly staff and very clean! There are some really cool food options near by. Union Grove, multile food court places and play area for kids and Slow Rise Pizza to name a couple.
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酒店回复: Thank you for taking the time to share your experience with us. Your feedback is truly appreciated and plays a key role in helping us make continuous improvements to enhance the guest experience. We look forward to the opportunity to welcome you back in the future
5.0分
其他
Had trouble finding tv remote. Macy was a great help in multiple ways!!
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酒店回复: Thank you for taking the time to tell us about your experience Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5.0分
其他
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It had a great buffet breakast.
We did not realize how far out of town it was, but most things we could find a few short miles away. Vending machines would have been nice along with an ice machine.
Loved having a kitchenette.
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酒店回复: Thank you for taking the time to share your experience with us. Your feedback is truly appreciated and plays a key role in helping us make continuous improvements to enhance the guest experience. We look forward to the opportunity to welcome you back in the future
5.0分
家庭亲子
Great location. Nice size room and walk in shower. Friendly staff.
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酒店回复: Thank you for taking the time to tell us about your experiencePlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
The room was great, the music boy problem I had was the a/c.. it was really hot in the room & they a/c was not working at all!
Bedroom TV do not have kids channels. My bathroom sink was clogged. Breakfast wasn’t as good as advertised. Soda machine was out of service and the juices one was filled with water.
Our stay was great. The weekend breakfast was very good with kind service staff.
Super nice room! Nice & quiet area! Friendly staff! Very clean & comfortable beds! Shower had great water pressure which is rare at a hotel! Loved everything about our stay here!!
The place was nice and staff was friendly. However the Air conditioning in the room was hot. We lowered the thermostat to 68 and it stayed 74 in the room all night, even the kids said they were sweating all night. Breakfast had no juice or drinks. If management knew there was a water line issue they should have went and bought juices for a hotel full of people to have with breakfast. Not just offer coffee and milk.
2025 Waco Trip
Very spacious and comfortable room - met all our needs for our two nights in Waco.
Very very nice. Friendly staff and very clean! There are some really cool food options near by. Union Grove, multile food court places and play area for kids and Slow Rise Pizza to name a couple.
Had trouble finding tv remote. Macy was a great help in multiple ways!!
It had a great buffet breakast.
We did not realize how far out of town it was, but most things we could find a few short miles away. Vending machines would have been nice along with an ice machine.
Loved having a kitchenette.
Great location. Nice size room and walk in shower. Friendly staff.