To say that it is a luxury ryokan in a beautiful setting with perfect service and amazing food is a joke. It is a standard business class hotel with an enhanced bathroom - big soaking tub and big picture window - it has no decor, no closet, no space. There is no public area at the hotel (no sitting room, terrace, anything), no outside grounds/gardens (it just sits in the curve of a serpentine road), no views, just your room and a long corridor. The service is non-existent as there are only 2 people on staff at any given time at the hotel, and they are useless and rude, they don't even answer emails or phone calls. Refused to serve us dinner although it is out of town with no other food service nearby. USD300 was a big mistake, $100 would have been more adequate.
在这里住得很开心。温泉很好，房间和环境也很棒。能听到潺潺的溪水声和温泉水流声，让人感到放松。房间很干净，我虽然是过敏体质，但住在这里一点都没过敏。食物很美味，工作人员服务周到，乐于助人。如果以后有机会再去群马，并且房间没有满的话，我一定会再次选择这里。
To say that it is a luxury ryokan in a beautiful setting with perfect service and amazing food is a joke. It is a standard business class hotel with an enhanced bathroom - big soaking tub and big picture window - it has no decor, no closet, no space. There is no public area at the hotel (no sitting room, terrace, anything), no outside grounds/gardens (it just sits in the curve of a serpentine road), no views, just your room and a long corridor. The service is non-existent as there are only 2 people on staff at any given time at the hotel, and they are useless and rude, they don't even answer emails or phone calls. Refused to serve us dinner although it is out of town with no other food service nearby. USD300 was a big mistake, $100 would have been more adequate.