酒店回复: Michelle, thank you for sharing your thoughts. The team is glad you found them courteous during your stay. Your feedback about the surrounding area and parking arrangements is appreciated and will be reviewed as the team looks at ways to ensure guests feel comfortable and at ease throughout their visit. Your insights about exploring the nearby arts district and outdoor spaces are also valued.
5.0分
其他
原文
翻译提供方：Google
工作人员非常友好，尤其是接待人员。非常友善，总是乐于助人。
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酒店回复: Muchas gracias por hospedarse con nosotros y por tomarse el tiempo para reseñar su estancia. Nos complace que nuestro personal le haya atendido durante su estancia.
4.0分
其他
Nice room, comfortable bed and view of river outside my window. The only thing I did not like was the parking fee.
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酒店回复: kristi, thank you for staying with us at Courtyard Reno Downtown/Riverfront. The team is pleased to know you appreciated the room, cozy bed, and scenic views. Your feedback about parking is valued and has been noted for consideration. We hope to have the opportunity to welcome you again soon.
5.0分
情侣出游
Marriott is always great. Clean, comfortable, well appointed rooms. Lots of great dining options along the River Walk.
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酒店回复: Scott, thank you for staying with us at Courtyard Reno Downtown/Riverfront. The team is delighted you enjoyed the relaxing accommodations and convenient access to the nearby eateries along the River Walk. We look forward to welcoming you back for another memorable visit.
2.0分
其他
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Do not pay extra for a river view! The encampments are so bad I had to keep my window and curtains closed for my stay. I ended up checking out early because my stay was awful. Aside from what went on outside of the hotel the room itself wasn’t comfortable, the bed was lumpy and bed sheets were very thin and scratchy and shower head didn’t work. The staff was nice but this place was not worth the money I spent.
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酒店回复: Jessica, thank you for sharing your experience. The feedback about the room is appreciated, and team members are glad their service had a positive impact. Your input will be noted, and every effort will be made to enhance future visits.
5.0分
其他
Great smoke-free hotel on the river
One night while we visit UNR. Good made to stay right on the river and walking distance to the campus and restaurants.
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酒店回复: Brenda, it’s wonderful to hear you had a great time at Courtyard Reno Downtown/Riverfront. The team appreciates your comments about the convenient location by the river and proximity to local attractions. Everyone looks forward to your next visit!
4.0分
朋友出游
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The hotel was nice, but parking, shared with a local baseball park, was difficult. I had to park in the general area on the first level. When trying to leave the next morning, the rude parking attendant would not let me walk to my car. He said I had to take the elevator, which started on Level 2. With my car on Level 1, I and my friend had to climb over a cement wall to get to our car with our luggage. I am 72 years old, and climbing over a wall with luggage to get to my car is ridiculous!
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酒店回复: Debbie, thank you for choosing Courtyard Reno Downtown/Riverfront for your visit. The hotel team appreciates your feedback about your overall experience. Challenges with accessing your vehicle and interactions with on-site personnel are taken seriously, and your comments will be shared with the appropriate team members. We hope to provide a more convenient and comfortable stay in the future.
位置优越，设施完备
位置还不错。离赌场/里诺会展中心很近，但没有流浪汉。办理入住的工作人员很友好。房间/床上用品符合我对万怡酒店的预期。我没用游泳池，但注意到它相当小。停车费每天12美元，在街对面有一个停车场。总的来说，它符合我的预期，挺好的。
我强烈推荐这家酒店，地理位置绝佳，服务也很好。
工作人员还算不错，但位置不太理想。酒店就在体育场对面，比赛日交通拥堵，停车也很麻烦。由于酒店客人需要额外付费停车，所以不得不忍受这种情况，真是令人沮丧。此外，至少在采取措施之前，河岸边住着一些无家可归的人。酒店的露台本来是供客人在户外休息放松的，但露台却紧挨着河岸，感觉有点不安全。最后，虽然地图上看起来离市中心的艺术区不远，但实际上离得很远。你得走几个街区才能到，在内华达州的酷暑中，这可不是什么愉快的经历。
工作人员非常友好，尤其是接待人员。非常友善，总是乐于助人。
Nice room, comfortable bed and view of river outside my window. The only thing I did not like was the parking fee.
Marriott is always great. Clean, comfortable, well appointed rooms. Lots of great dining options along the River Walk.
Do not pay extra for a river view! The encampments are so bad I had to keep my window and curtains closed for my stay. I ended up checking out early because my stay was awful. Aside from what went on outside of the hotel the room itself wasn’t comfortable, the bed was lumpy and bed sheets were very thin and scratchy and shower head didn’t work. The staff was nice but this place was not worth the money I spent.
Great smoke-free hotel on the river
One night while we visit UNR. Good made to stay right on the river and walking distance to the campus and restaurants.
The hotel was nice, but parking, shared with a local baseball park, was difficult. I had to park in the general area on the first level. When trying to leave the next morning, the rude parking attendant would not let me walk to my car. He said I had to take the elevator, which started on Level 2. With my car on Level 1, I and my friend had to climb over a cement wall to get to our car with our luggage. I am 72 years old, and climbing over a wall with luggage to get to my car is ridiculous!