酒店回复: Dear Guest,Thank you for your kind words about our beautiful location and the hospitality of our team. We’re glad you found our hotel convenient and welcoming for your family. We apologize for the inconvenience caused by the neighboring guests and the smoke odors. Your feedback is valuable, and we will work on improving this. We’d love to welcome you back for an even better stay!Sincerely, Hotel Manager
1.0分
家庭亲子
原文
翻译提供方：Google
照片并非真实
展开
酒店回复: Dear Massimiliano,We’re sorry to hear that the photos did not reflect your experience. We strive for transparency and appreciate your feedback. We’ll review this matter to ensure accurate representations of our facilities. We look forward to welcoming you back. Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
不
展开
酒店回复: Dear Jose,Thank you for the awesome rating! We’re delighted to hear that you had a wonderful experience—your satisfaction motivates us to continue providing the best service to all our guests. We look forward to welcoming you back. Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
好的
展开
酒店回复: Dear Joey,Thank you for rating your stay 4 out of 5! We are delighted you had an overall positive experience at our hotel. Your feedback helps us improve, and we hope to improve your next stay. Please let us know if you'd like us to enhance anything specific! We hope to welcome you again soon.Sincerely, Hotel Manager
4.0分
其他
Young man at front desk was overly helpful. Could not have ask for a more pleasant young man. Renovations were a very nice change. Felt safe and secure
展开
酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know our front desk associate made such a positive impression with his helpful and pleasant service. It is great to hear you appreciated the recent renovations and felt safe and secure during your stay. Our team strives to provide a comfortable and welcoming environment, and we look forward to hosting you again for another enjoyable visit.Sincerely, Hotel Manager
5.0分
商务出差
Always a clean, friendly hotel with truck parking and plenty of food options within walking distance.
展开
酒店回复: Dear Christopher,Thank you for your kind feedback! We’re delighted you consistently enjoy our clean rooms, friendly staff, ample truck parking, and convenient nearby dining options. We look forward to welcoming you back for another comfortable stay soon.Sincerely, Hotel Manager
5.0分
其他
展开
very conveinant..process booking room on line went fantastic np issies when i checked in .Desk Associate friendly and greeted me with a smile and welcomed me .. staff i mprning asked me how i sleüt ..veru nice thankyou
展开
酒店回复: Dear Teresa,Thank you for your kind words. We are glad the booking and check-in process went smoothly and that our team made you feel welcome. It is great to hear you had a pleasant experience and restful stay. We look forward to welcoming you back. Sincerely, Hotel Manager
5.0分
商务出差
展开
5 start hotel, Pinnacle of Hotels. This location is way better than the other location btw too. Super safe,clean,friendly,attentive and luxurious stay. Strong wifi. Cold a/c, hot water. Luxury room.
展开
酒店回复: Dear Ashton,Thank you for your outstanding review! We’re thrilled you found our hotel safe, clean, and luxurious, with attentive staff and strong Wi-Fi. It’s wonderful to hear you enjoyed the comfort of your room and amenities. We look forward to welcoming you back to continue providing top-notch service.Sincerely, Hotel Manager
5.0分
家庭亲子
Friendly staff and wholesome atmosphere. This property was located near what we wanted to visit.
展开
酒店回复: Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our friendly staff and the wholesome atmosphere of our property. We're also glad our location was convenient for your visit. We look forward to hosting you again on your next trip!Sincerely, Hotel Manager
3.0分
家庭亲子
展开
At front desk no smiles or welcoming words. Room clean but carpet soaking wet just shampooed?? And bath floor slippery cleaning product not rinsed dangerous. Location really noisy with trucks all night passing by. Breakfast could improve w donuts….
展开
酒店回复: Dear Ludivine,Thank you for sharing your feedback. We're sorry to hear that you didn’t receive a warm welcome and experienced issues with the wet carpet and slippery bathroom floor. Safety and comfort are our top priorities, and we will address these concerns immediately. We also appreciate your suggestion to improve the breakfast selection and will consider it for the future.We hope to have the opportunity to provide a more pleasant stay next time.Sincerely, Hotel Manager
这里很漂亮，位置便利，靠近很多地方。这家家庭的主人非常友善且乐于助人。唯一的问题是，我们和孩子们住在无烟房，而隔壁的房间却在吸烟，我们的房间里有很多香烟味。我们的邻居很吵，深夜敲我们的门，晚上他们还走错了房间……但除此之外，我们会毫无问题地回去。
照片并非真实
不
好的
Young man at front desk was overly helpful. Could not have ask for a more pleasant young man. Renovations were a very nice change. Felt safe and secure
Always a clean, friendly hotel with truck parking and plenty of food options within walking distance.
very conveinant..process booking room on line went fantastic np issies when i checked in .Desk Associate friendly and greeted me with a smile and welcomed me .. staff i mprning asked me how i sleüt ..veru nice thankyou
5 start hotel, Pinnacle of Hotels. This location is way better than the other location btw too. Super safe,clean,friendly,attentive and luxurious stay. Strong wifi. Cold a/c, hot water. Luxury room.
Friendly staff and wholesome atmosphere. This property was located near what we wanted to visit.
At front desk no smiles or welcoming words. Room clean but carpet soaking wet just shampooed?? And bath floor slippery cleaning product not rinsed dangerous. Location really noisy with trucks all night passing by. Breakfast could improve w donuts….