酒店回复: Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir. Kind Regards, The Management
酒店回复: Dear 631005****,Thank you so much for choosing to stay here and sharing your experience with us. We are delighted to know that you were satisfied with the convenient location and easy access to nearby attractions.We are very grateful for your positive feedback on the breakfast. The wide selection of vegetables and fruits, as well as your feedback on the taste, is a great encouragement to our team. We are also pleased to know that the room space and luggage storage arrangements met your travel needs, and that the view was pleasant.We look forward to providing you with a comfortable and convenient accommodation experience on your next trip, and welcome you to visit us again in the near future.
酒店回复: 亲爱的M16621**** ,感谢您与我们分享此次入住感受。很高兴得知您对酒店的地理位置与早餐给予肯定,也感谢您对服务的认可。对于您此行未达预期之处,我们深表遗憾。我们始终以为宾客提供舒适、周全的体验为目标,并重视每一位家庭出游的需求。您的宝贵意见对我们完善宾客体验具有重要意义。期待在不久的将来再次欢迎您与家人光临,为您呈现更为愉悦的旅程。Kind regards,Steigenberger Hotel El Tahrir Management
酒店回复: Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir. Kind Regards, The Management
1.7分
高级特大床房城景
商务出差
1、酒店周边环境很差,图片就是房间窗户外面的样子,就是贫民窟和垃圾堆。
2、临街的房间晚上很吵,基本上凌晨两三点都有汽车的声音,整晚睡不好。
3、房间设施老旧,灯和窗帘都是坏的。
4、服务人员态度很差,对亚洲人不友好,还整上白人歧视那套了。
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酒店回复: Dear Guest,We greatly value your feedback and sincerely regret the series of issues you encountered during your stay. Our goal is to provide a comfortable and welcoming experience for all guests, regardless of race or ethnicity. It is truly disappointing to learn we fell short this time.Please rest assured that the views and noise levels in certain rooms do not reflect the overall environment of our hotel. We are committed to creating a tranquil and beautiful setting where guests can fully relax. Regarding room amenities, we are continuously working to improve and maintain our accommodations.Regarding your concerns about our staff, we consistently uphold the principle of treating every guest with respect and kindness. We take such allegations seriously and will take appropriate action following a thorough investigation.We sincerely apologize for any discomfort or inconvenience you experienced and hope to have the opportunity to serve you better in the future.
5.0分
高级特大床房城景
情侣出游
酒店不错,房间很干净,房间里有欢迎水果。
服务人员都很友好,早餐是我们埃及行中最好吃的地方了,还是比较丰富的。
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酒店回复: Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward to welcoming you in the near future.Kind Regards, The Management
酒店回复: Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward welcoming you in the near future.Kind Regards, The Management
酒店回复: Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward welcoming you in the near future.Kind Regards, The Management
酒店回复: Dear Valued Guest,Thank you for your "Amazing" 9.5 rating and for sharing your experience at Steigenberger Hotel El Tahrir Cairo. We are delighted that you enjoyed our breakfast and amenities.Please accept our apologies regarding the kettle in your room; this has been shared with our engineering team for immediate rectification.Regarding the water service, we would like to highlight that as a certified Green Star Hotel, we follow a comprehensive sustainability program to minimize plastic usage. To achieve this, we utilize the BRITA water filtration system, which is globally acknowledged for its high purification standards. This allows our team to serve premium filtered water in glassware, ensuring a high-quality experience while remaining environmentally responsible.We truly appreciate your feedback as we continue to refine our green initiatives. We look forward to the opportunity of welcoming you back soon.
酒店回复: Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir. Kind Regards, The Management
的这段时光,宛如一场静谧而美好的梦境。踏入酒店大堂,典雅的装修与柔和的灯光交织,营造出一种温馨而惬意的氛围,仿佛瞬间将我从城市的喧嚣中抽离。
客房布置得精致而温馨,每一处细节都彰显着酒店的用心。柔软的床铺如同云朵般舒适,让我在疲惫的旅途中得以安心休憩。窗外的景色更是美不胜收,城市的繁华与自然的宁静在这里完美融合。
酒店的餐饮也给我留下了深刻的印象。餐厅环境优雅,菜品丰富多样,每一道菜肴都像是一件艺术品,口感鲜美,让人回味无穷。
酒店位于解放广场旁,步行需要2-3分钟。酒店早餐不错蔬菜、水果种类很多,大红辣椒🌶️够味。房间两个人、两只大号行李箱正好。房间外面可以看到游泳池。
出了酒店走差不多100米就是一条很宽的主干道马路。过了马路就是老国家博物馆,向相反方向走就是解放广场了。这里有一座方尖碑,附近好像有地铁,但是因为在开罗打车太便宜了,我们就没有去找地铁口。
性价比一般~带孩子入住需要另外加儿童费用~酒店地理位置不错,但房间面积小,硬件比较老旧,服务还行,早餐很不错~
酒店位置算是非常好了!就在解放广场旁边,步行可达老埃及博物馆,附近吃的也非常多(虽然在埃及吃的不太习惯hhh)
酒店服务非常好,前台和拿行李的小哥热情积极,甚至安保都很到位(进酒店要安检,门口不远还有警车)
卫生设施也都完全满足水准。
1、酒店周边环境很差,图片就是房间窗户外面的样子,就是贫民窟和垃圾堆。
2、临街的房间晚上很吵,基本上凌晨两三点都有汽车的声音,整晚睡不好。
3、房间设施老旧,灯和窗帘都是坏的。
4、服务人员态度很差,对亚洲人不友好,还整上白人歧视那套了。
酒店不错,房间很干净,房间里有欢迎水果。
服务人员都很友好,早餐是我们埃及行中最好吃的地方了,还是比较丰富的。
位置很好,3分钟到博物馆,晚上周围也很热闹,临近市中心,酒店旁都是荷枪实弹警察,反而觉得还挺有安全感了😂在埃及玩了半个月,金钻酒店也住过了,对埃及早饭早就没了幻想,这家出门右拐到路口过马路就有很好一家早餐店|
地处老城区中心解放广场,热闹,出行方便,尤其是埃及博物馆可步行3分钟到达。酒店出入安检,人员询问,周边有持枪武警,安全感足。房间不大,设施可,符合老牌豪华酒店风格。
这里是高档酒店,入住后热水壶是坏的。早餐很丰盛,可是服务员给倒进玻璃杯里的凉水,根本就不知道是不是矿泉水,能喝出自来水管的味道。请酒店管理层分别喝口服务女生给到的凉水,到客房里喝口自来水,再喝口矿泉水。三星酒店也不能这样子啊。
挨着埃及博物馆 因为第一天到开罗人生地不熟的 所以定在了这里 确实很方便 去博物馆很近 坐地铁去Giza火车站买票也方便 周边警车多 很安全 房间很新。唯一的不足就是我当时定的是预付款模式 就是离店付款 在国内没问题的 但是在这里居然要交150美元押金 平台反馈倒是及时 也表示后续押金未退回会及时跟进 酒店也第一时间收到款项后告知了我们 算是一个小插曲 无伤大雅。 总体很好了。👍