酒店回复: Dear Mr/ s. Nanjia,Thank you for sharing your experience with us following your recent stay in our suite. We are thrilled to hear that you enjoyed the various amenities and features that our hotel has to offer.It's wonderful to know that you found the sofa bed comfortable, and that the cleanliness of the bedding met your expectations. We are glad you enjoyed the jacuzzi on the balcony and appreciated having two bathrooms for added convenience.Your positive comments about our rooftop and ground swimming pools are greatly appreciated. We are delighted that you found the rooftop pool's connection to the restaurant convenient and enjoyed the scenic views from the open-air terrace.We are also pleased that you found the location convenient for exploring Seminyak Beach and nearby attractions. Your feedback regarding the beach and local area activities is invaluable for future guests looking to explore the area.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel
酒店回复: Dear Mr/ s. Huangwo,Thank you for sharing your thoughts with us. We appreciate your feedback regarding the condition of our facilities and bedding. We understand the importance of maintaining high standards, and your comments will be addressed with our team to enhance the overall experience for our guests.We are pleased to hear that you enjoyed our convenient location and the nearby Italian restaurant. Your insights are invaluable as we work towards improvements.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay.Best regards,General ManagerJambuluwuk Ocano Seminyak Hotel
这个套房,沙发可以直接变成单人床,床品非常干净舒适,阳台的按摩浴缸很赞,有两个卫生间。酒店屋顶和地面有两个不同的泳池,地面泳池有儿童滑道,很适合小朋友。屋顶泳池连接餐厅,可以在游泳时享用软饮。屋顶风景很好,有一个很大的露天平台,可以看见海景。虽然酒店离海边有一点点距离,但是走过去也没觉得累,反而可以逛逛周边的商铺,找一些好吃,好玩的东西。水明漾海滩有很好的海浪与细腻的沙滩,有许多冲浪爱好者,去万豪W,或者土豆头俱乐部都很方便。
前两晚住的豪华特大号床房超棒!但最后一晚他们给我升级到了泳池景观房,前台说是大号床,结果却是双人床,而且厕所水流很慢,总的来说,我对这次升级到的泳池景观房很不满意。
这家酒店有点老旧,但房间住起来很舒适。有些设施,比如吹风机,不是没有就是坏了。优点是地理位置很好,酒店非常干净,我们也很喜欢屋顶泳池。酒店好心地为我们提供了内部按摩服务的优惠,但不幸的是,按摩已经订满了,他们说是因为人手不足。我们还发现很难联系上他们——提供的电话号码打不通,就连前台工作人员也联系不上,我们亲自过去也还是没能成功。总的来说,这是一次好坏参半的经历,有好的一面,但也有需要改进的地方。
我在这里住了两晚,总体来说体验还不错。床很舒服,泳池的长度也挺合适。由于酒店占地面积比较大,如果你的房间在比较远的那边,走的路会比较多。酒店建筑的状况可能需要一些维修。我本来想去健身房,结果发现门锁坏了需要修理。半小时后我才进去。在一个下雨的晚上,我发现有水漏进来,一直蔓延到床底下。虽然客房服务很快就来把地上的水擦干净了,但这让我不禁想,会不会还有其他地方漏水。
这绝对是我住过最糟糕的酒店。
晚上11点开始就没有水了,前台只会让我等一个小时,完全没有提供任何解决方案。我连澡都没洗就不得不退房,去另外找酒店住。
这里的员工服务态度和设施是我们在巴厘岛住过的酒店里最差的。太浪费钱也太浪费时间了。
依旧是设施老旧,床品洗的都发黑,老旧。但是看得出来,曾经应该是不错的,但是酒店太老了,地理位置不错,出门就有吃的,对面的意大利餐厅是不错的
酒店紧挨着夜店,隔音效果非常差,每天低音炮的声音能震到凌晨三点,墙壁都在抖。酒店员工对此心知肚明,但在办理入住的时候却不告知客人。员工还谎称第二天夜店噪音会减小。酒店装修老旧,非常不好看,大堂也很小。
位置在水明漾中心,靠近长谷,但卫生间有异味,房间整体清洁度不够。能听到隔壁房间的声音。这酒店不应该被评为五星。两星就差不多了。服务态度很好。早餐也不是在我入住的酒店吃的。不能说是五星酒店,两星还差不多。
工作人员热情好客。房间还不错,就是景观不怎么样,电视遥控器也不太好用。
繁华都市中的一片绿洲。环境优美,员工都非常友善和乐于助人。一次非常棒的体验!!!早餐美味,泳池漂亮,地方也超级干净。