酒店回复: Johanna, thank you for leaving us the awesome review! we are so happy you enjoyed your stay and look forward to welcoming you back.

酒店回复: Dear Amy,On behalf of the entire hotel team, I want to thank you for sharing about your great experience while staying with us at Delta Hotels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

酒店回复: Josh - Thank you for sharing your experience with Delta Hotel Detroit Novi!

酒店回复: Thomas - Thank you for taking the time to let us know about your experience while staying with us We have shared your feedback with our leadership team to ensure the necessary guidelines are in place . I hope you choose to stay with us again.

酒店回复: Dear Myra,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The issues you mentioned have been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.