Breakfast buffet was standard for this type of hotel. Nothing special. Did like that I could get coffee 24/7
2.0分
其他
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Customer services front desk man was very prejudiced. He should never be hired to do the job since he doesn't know how to handle customers.
hotel is old and not very clean
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酒店回复: Thank you for sharing your experience with us. We’re very sorry to hear about the issues you encountered with our front desk service and the condition of the hotel. This is not the standard we aim to provide, and your feedback will be shared with our management team to address these concerns immediately. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide a much improved experience in the future.
3.0分
家庭亲子
THe two ladies front desk and the gentlemen working with them at night were great. The man working Sunday morning was very rude and unprofessional
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酒店回复: Thank you for taking the time to share your experience with us. We’re pleased to hear that our evening team provided great service, but we’re truly sorry to learn about your interaction on Sunday morning. This is not the level of professionalism we strive for. We appreciate you bringing it to our attention, and we will address it with our team to ensure it doesn’t happen again. Thank you for staying with us, and we hope to have the opportunity to provide you with a fully positive experience in the future.
5.0分
商务出差
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Clean, friendly, and convenient.
My one issue, which is more a preference is the bed was a bit too soft for me, but i managed just fine. Check out was a breeze with the mobile option.
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酒店回复: Thank you so much for your kind words! We're delighted to hear you enjoyed our clean and friendly environment, and that our convenient mobile check-out made your stay even easier. We appreciate your feedback about the bed softness — comfort preferences can vary, and we’ll certainly keep your comment in mind for future improvements. We hope to welcome you back soon for another pleasant stay!
4.0分
家庭亲子
Everything was fine. Bedding was hard and neighbors were very noisy. Otherwise, a pleasant stay
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that overall you had a pleasant stay, but we’re sorry the bedding and noise from nearby guests affected your comfort. Your comments help us improve, and we truly appreciate you bringing this to our attention. We hope to have the chance to welcome you back for an even better experience.
5.0分
其他
Great hotel
The room was immaculate and the bed was very comfortable. Really nice breakfast choices and the food was great.
2.0分
其他
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They don’t take the no smoking seriously
We didn’t even stay for our entire booking due to the room smelling like a group of people smoked 10 packs of cigarettes
3.0分
其他
Room was "okay " worth $120 a night? No! No towels in the pool , had to use our room towels. Breakfast was "EH". Nice stay, just a little pricey!!!
4.0分
家庭亲子
The “pull out sofa” was not really a pull out sofa. It was just a chaise lounge chair, just barely long enough for our 11 year old.
2.0分
其他
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Dirty bathroom. Urine all over toilet. Not clean
The toilet had urine all over the back of it under the seat and behind it. It was still wet. So gross! We went to a wedding after we checked in and called them to take care of it. That didn’t happen, they just left it dirty. Very sad!
Breakfast buffet was standard for this type of hotel. Nothing special. Did like that I could get coffee 24/7
Customer services front desk man was very prejudiced. He should never be hired to do the job since he doesn't know how to handle customers.
hotel is old and not very clean
THe two ladies front desk and the gentlemen working with them at night were great. The man working Sunday morning was very rude and unprofessional
Clean, friendly, and convenient.
My one issue, which is more a preference is the bed was a bit too soft for me, but i managed just fine. Check out was a breeze with the mobile option.
Everything was fine. Bedding was hard and neighbors were very noisy. Otherwise, a pleasant stay
Great hotel
The room was immaculate and the bed was very comfortable. Really nice breakfast choices and the food was great.
They don’t take the no smoking seriously
We didn’t even stay for our entire booking due to the room smelling like a group of people smoked 10 packs of cigarettes
Room was "okay " worth $120 a night? No! No towels in the pool , had to use our room towels. Breakfast was "EH". Nice stay, just a little pricey!!!
The “pull out sofa” was not really a pull out sofa. It was just a chaise lounge chair, just barely long enough for our 11 year old.
Dirty bathroom. Urine all over toilet. Not clean
The toilet had urine all over the back of it under the seat and behind it. It was still wet. So gross! We went to a wedding after we checked in and called them to take care of it. That didn’t happen, they just left it dirty. Very sad!