酒店回复: We strive to make every guests' stay a positive and memorable experience. We apologize that we fell short in this regard and appreciate your input. I apologize for the stains on the linens, however I do want to assure you, that all of our linens are changed by our laundry person, before the housekeeper can even enter. We hope you have a wonderful rest of your summer.
酒店回复: Carole, Thank you so much for the wonderful review and leaving us a 5 out 5 rating. We also appreciate you mentioning that Tina was kind and friendly! We are so pleased to know that you will be returning to see us again!!
酒店回复: I would be happy to check that for you. Could you please provide us with the name on your reservation, and the date?We authorize 50.00 USD upon arrival and that normally takes 5 days or (more if it is a debit card) to fall off your card. If it has been more than that amount of time, please contact us. Thank you
3.0分
情侣出游
原文
翻译提供方：Google
床垫很不舒服，太软了。
可惜的是，游泳池已经停止使用。
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酒店回复: We are sorry to hear that you thought our mattress was too soft. Our pool was temporarily closed to vacuum and treat with chemicals. We apologized it was it closed when you were interested in using it.
4.0分
其他
原文
翻译提供方：Google
电梯坏了，楼上的孩子们很吵
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酒店回复: We apologize that our elevator was down during your stay and that the family above you noisy. I hope otherwise you had a wonderful stay.
5.0分
其他
Great Place!
Friendly staff, nice quiet location, rooms were very nice and breakfast was well stocked. Very nice overnight stay!
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酒店回复: Doug,Thank you so much for taking the time to leave us a high rating! We take seriously the experience of all our guests and are pleased to see that you have enjoyed your stay with us. We look forward to seeing you soon again!Best Regards,Esteban RojasAssistant General Manager
4.0分
商务出差
Breakfast was nice and very clean set up. Gym was clean and organized. Location was a little hard to find but very close to exit which was helpful.
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酒店回复: Naomy,Thank you for taking the time to leave us a high rating and review. We are pleased to see that you had an overall positive experience with us!Best Regards,Esteban RojasAssistant General Manager
5.0分
家庭亲子
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Very friendly and accommodating staff at check-in and out. Rooms quite nice and even the AC was quiet. Location behind a big truck stop not ideal, but was quieter than expected.
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酒店回复: Charles, My staff and I truly appreciate you taking time to leave us a 10 out of 10 rating and review! Thank you for also mentioning that our staff was friendly and accommodating!We look forward to welcoming you back~
3.0分
朋友出游
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It was perfect for what we needed it for, and the staff was lovely. The free breakfast was solid.
My room 244 must have been older. The doorframe in the bathroom was rusted, and the light fixture lens was cracked and broken.
Otherwise, super clean and the bed was very comfortable.
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酒店回复: I thank you for mentioning how lovely the staff was and that you enjoyed our complimentary hot breakfast. We also appreciate you noting that the room was super clean and the bed was comfortable. I do apologize though that the doorframe needed painting, and the light fixture was cracked. I have personally asked maintenance to make those repairs as soon as possible. We are undergoing a hotel remodel soon and will be excited once completed!
早餐不错
住了一晚。其中一张床的床单很脏（不知道换过没有……），浴室的一条毛巾上沾满了污渍。床垫很软，很不舒服，而且很旧。
唯一满意的体验是淋浴喷头很棒！
客户服务是一流的，前台的蒂娜非常友善，面带微笑。房间真的很漂亮，非常干净，床也很舒服。 我们真的很喜欢住在这家酒店，这个地方是值得添加到我们的行程中的。太感谢了
我的信用卡多收了一笔钱，我不喜欢这样，2025 年 3 月 29 日，金额为 71.68 美元。你能解决这个问题吗？
除此之外一切都很好。 谢谢。
再会。
床垫很不舒服，太软了。
可惜的是，游泳池已经停止使用。
电梯坏了，楼上的孩子们很吵
Great Place!
Friendly staff, nice quiet location, rooms were very nice and breakfast was well stocked. Very nice overnight stay!
Breakfast was nice and very clean set up. Gym was clean and organized. Location was a little hard to find but very close to exit which was helpful.
Very friendly and accommodating staff at check-in and out. Rooms quite nice and even the AC was quiet. Location behind a big truck stop not ideal, but was quieter than expected.
It was perfect for what we needed it for, and the staff was lovely. The free breakfast was solid.
My room 244 must have been older. The doorframe in the bathroom was rusted, and the light fixture lens was cracked and broken.
Otherwise, super clean and the bed was very comfortable.