Meg at the front desk was awesome! The cinnamon rolls at breakfast are amazing (along with the rest of the food). Place is super clean, staff is nice and helpful, I’d 10/10 go back!
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酒店回复: Thank you so much for reviewing your recent stay with us! We truly appreciate your positive feedback! Meg is absolutely an asset to our team, and truly a gem! We are lucky to have her. We hope to see you again during your next trip to the area!
5.0分
情侣出游
From check-in to check-out excellent service. Room was very clean. Would definitely stay again!
4.0分
家庭亲子
The staff was friendly, good breakfast in the morning offered. The room was great-comfy beds and nice shower head, loved the Dove products!
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酒店回复: We appreciate you taking the time to review your stay with us! Your feedback means a lot, and if there’s anything we can do to improve, don’t hesitate to contact the hotel directly.
5.0分
其他
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Another great stay at this hotel! Greeted at check-in by Meg, who was the most positive, welcoming person I've experienced at a check-in before. Loved the pool and hot-tub area, wide open hallways and rooms, and the grass to let the littles run around on outside. Will definitely stay again!
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酒店回复: Thank you for sharing your experience with us! We truly appreciate your input. If there’s any way we can do to further improve, please don’t hesitate to get in touch with the hotel directly.
2.0分
其他
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Hotel property and room were clean. Pool was nice for our autumn family visit.
My kids were asleep in one bed, and my son asleep in the second bed. I pulled back the sheets on my side of that bed to find a dark spot on the mattress pad. I pulled back the fitted sheet to find a disgusting bodily fluid stain on the mattress pad. Yuck!
It was too late in the night to call the housekeeping, as my kids were all asleep. This kind of a blatant oversight is unacceptable. I had no choice but to take a towel from the bathroom to cover the area for a sliver of comfort at hat point in the night. This mattress pad should not have made it out of the laundry room, let alone on the bed of a future guest and their family! Gross.
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酒店回复: Thank you for sharing your experience with us. We sincerely apologize for the discomfort and frustration this caused during your stay. We have addressed this with our housekeeping team already and taken the mattress pad out of circulation to ensure that this doesn't happen again. Please contact the hotel directly if you have any further questions or concerns!
5.0分
其他
Overall excellent stay. New hotel, so you expect it to clean and fresh and it was.
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酒店回复: Thank you for your kind review! We're grateful for your thoughts, and if there's any way we can further improve, don’t hesitate to contact us directly.
5.0分
家庭亲子
The staff was amazing and the rooms were so clean. Would definitely stay here again. Highly recommend.
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酒店回复: We appreciate you taking the time to review your stay with us! Your feedback means a lot, and if there’s anything we can do to improve, don’t hesitate to contact the hotel directly.
5.0分
其他
Loved the room but very slippery bathtub. Should consider placing non slip application. Shower head too high and I’m 5’8.
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酒店回复: We appreciate you taking the time to review your stay with us! Your feedback means a lot, and if there’s anything we can do to improve, don’t hesitate to contact the hotel directly.
5.0分
家庭亲子
Very clean, exactly what we always look for in a hotel. That’s why we stay at Holiday Inn express locations when we travel.
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酒店回复: Hi, Dan! Thank you for sharing your thoughts on your recent stay! We truly value your feedback, and if there's anything else we can do to further improve, please feel free to reach out to the hotel directly.
一切都很好！100% 推荐！
Meg at the front desk was awesome! The cinnamon rolls at breakfast are amazing (along with the rest of the food). Place is super clean, staff is nice and helpful, I’d 10/10 go back!
From check-in to check-out excellent service. Room was very clean. Would definitely stay again!
The staff was friendly, good breakfast in the morning offered. The room was great-comfy beds and nice shower head, loved the Dove products!
Another great stay at this hotel! Greeted at check-in by Meg, who was the most positive, welcoming person I've experienced at a check-in before. Loved the pool and hot-tub area, wide open hallways and rooms, and the grass to let the littles run around on outside. Will definitely stay again!
Hotel property and room were clean. Pool was nice for our autumn family visit.
My kids were asleep in one bed, and my son asleep in the second bed. I pulled back the sheets on my side of that bed to find a dark spot on the mattress pad. I pulled back the fitted sheet to find a disgusting bodily fluid stain on the mattress pad. Yuck!
It was too late in the night to call the housekeeping, as my kids were all asleep. This kind of a blatant oversight is unacceptable. I had no choice but to take a towel from the bathroom to cover the area for a sliver of comfort at hat point in the night. This mattress pad should not have made it out of the laundry room, let alone on the bed of a future guest and their family! Gross.
Overall excellent stay. New hotel, so you expect it to clean and fresh and it was.
The staff was amazing and the rooms were so clean. Would definitely stay here again. Highly recommend.
Loved the room but very slippery bathtub. Should consider placing non slip application. Shower head too high and I’m 5’8.
Very clean, exactly what we always look for in a hotel. That’s why we stay at Holiday Inn express locations when we travel.