酒店回复: We do apologize though I am not sure what you did not like about the hotel. We would like you to give us another chance and some feed back about your stay. Thank you.
4.0分
其他
Clean and comfortable. Somewhat worn around the edges but the beds were nice and the rooms were quiet.
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酒店回复: Thank you for taking the time to leave us a review. We enjoyed having you stay with us.
1.0分
商务出差
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The TV did not work.
The ironing board was broken, and I needed to use it.
The bathroom had visible mold.
I reported these issues to the front desk, but they were not resolved. Even after someone came to check, the TV and ironing board remained unusable.
When I checked out and explained the problems, I was told: “Too bad, you booked through Expedia—take it up with them.”
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酒店回复: I'm sorry to hear about the issues you had. We did offer to move you to another room after we couldn't get the t.v. fixed. We were not aware of your other issues until the next morning at check out. We also had infomed you we are unable to discount the room due to the way it was booked which we apologized for. We hope to do better in the future.
4.0分
其他
Staff was helpful and friendly. Pet area was grassy and well kept. Stayed twice in a week and one room was markedly nicer so may be renovating.
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酒店回复: Thank you for the review. We are glad to hear you have noticed some of the changes we are making. We would love to have you stay with us again in the future.
5.0分
家庭亲子
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Nice to have hot tub after long day of hiking. Several dining options within walking distance. Rooms clean and beds comfortable. Breakfast with decent options. Small workout room also available.
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酒店回复: We are glad to hear you enjoyed yourself. We hope to see you again if in the area. Thank you for your business.
3.0分
其他
Chair was stained, curtains dirty, bed was comfortable, lobby clean, breakfast was minimal. Ok for an overnight.
酒店回复: We appreciate your feed back. Thank you.
4.0分
其他
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The lobby was nice, check in went well, but she told us it was a continental breakfast and there were no eggs. Since we wanted protein, we thought we would have to go out to breakfast. We did discover the next morning that there were egg bites and sausage patties to heat in the microwave. The room was spacious and clean, with a fairly large refrigerator for a hotel, and a microwave.
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酒店回复: Thank you for taking the time to leave a review. We truly appreciate your business.
4.0分
情侣出游
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Americas Best Value Sandman Inn exceeded my expectation. It was clean, quiet, had been upgraded (perhaps in the past year). It is located near a Best Western. The room was clean, spacious, and had a comfortable bed. Check in person was lovely- even though she was also working in the laundry area. The reason for less than a 5 rating include: Towels are thin; the light in the bathroom could be improved- there is a central overhead light in the bathroom, but the tub/shower area is a bit dark. Shower pressure is good. The plumbing is counterintuitive. The faucet has a central dial. Turning the dial to the full counterclockwise position provides the coldest water, while turning it clockwise back towards the starting position makes the water hotter and then turns the water off. Breakfast was basic but with several options, the toaster provided the warm option for solids. I would stay here again.
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酒店回复: We really appreciate your review. It was a joy having you stay with us. We look forward to seeing you in the future when traveling to La Grande. Thank you.
酒店很干净，去酒店设施和房间都很方便。早餐种类非常有限，只有冷的鸡蛋饼和需要微波炉加热的香肠，还有小份酸奶、麦片和饮料。香蕉都发黑了。这是一家很普通的酒店，我们也付了相应的费用。不算差，但确实很简陋。
还可以，没什么特别的，但很干净。这才是最重要的。没有电梯上二楼，但我们确实需要电梯。
糟糕的汽车旅馆
Clean and comfortable. Somewhat worn around the edges but the beds were nice and the rooms were quiet.
The TV did not work.
The ironing board was broken, and I needed to use it.
The bathroom had visible mold.
I reported these issues to the front desk, but they were not resolved. Even after someone came to check, the TV and ironing board remained unusable.
When I checked out and explained the problems, I was told: “Too bad, you booked through Expedia—take it up with them.”
Staff was helpful and friendly. Pet area was grassy and well kept. Stayed twice in a week and one room was markedly nicer so may be renovating.
Nice to have hot tub after long day of hiking. Several dining options within walking distance. Rooms clean and beds comfortable. Breakfast with decent options. Small workout room also available.
Chair was stained, curtains dirty, bed was comfortable, lobby clean, breakfast was minimal. Ok for an overnight.
The lobby was nice, check in went well, but she told us it was a continental breakfast and there were no eggs. Since we wanted protein, we thought we would have to go out to breakfast. We did discover the next morning that there were egg bites and sausage patties to heat in the microwave. The room was spacious and clean, with a fairly large refrigerator for a hotel, and a microwave.
Americas Best Value Sandman Inn exceeded my expectation. It was clean, quiet, had been upgraded (perhaps in the past year). It is located near a Best Western. The room was clean, spacious, and had a comfortable bed. Check in person was lovely- even though she was also working in the laundry area. The reason for less than a 5 rating include: Towels are thin; the light in the bathroom could be improved- there is a central overhead light in the bathroom, but the tub/shower area is a bit dark. Shower pressure is good. The plumbing is counterintuitive. The faucet has a central dial. Turning the dial to the full counterclockwise position provides the coldest water, while turning it clockwise back towards the starting position makes the water hotter and then turns the water off. Breakfast was basic but with several options, the toaster provided the warm option for solids. I would stay here again.