酒店回复: Dear Valued Guest, we take great pride in offering outstanding service, and it’s truly gratifying to know that we met your expectations. We’re thrilled to have had the opportunity to serve you and look forward to welcoming you back soon.
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Dearest Jaime,We're so happy to hear that you had a positive experience with us. Thank you for taking the time to leave a review and for your continued patronage. We hope to have the chance to host you again very soon.
2.0分
其他
The hotel is very dated. Hallway carpet is nasty. Hotel is under construction. No access to elevator
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酒店回复: Steven,Our hotel is under renovation at the moment as we look forward to implementing new carpets in the hallways, implementing our new updated elevator and etc. We ask each guest to be patient with us as we prepare ourselves as well as our guest of the new look. We hope to see you again soon
5.0分
家庭亲子
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Loved how inviting it was. The staff was was very friendly. They even gave us an extra room key. Thwy said if we had any trouble they would make it right. The only downfall was the ice machine. On the first floor was broken. Wonderful breakfast. They moring staff on Saturday went out of hos way to find me coffee creamer that i liked. They definitely went out of the way to chat and say good morning and have a good day. Its definitely a place i will go back to. Price was just right for the 3 of us.
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酒店回复: JillThis feedback is perfect and we are honored to receive a 10 rating and hope you come back to see us again soon
4.0分
家庭亲子
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Robin was great! She was the receptionist when I arrived. She was courteous and kind! The only thing that went weird was that an 18 wheeler drove through the building and we had to evacuate. Robin was amazing! She made sure everyone got out safely and that she made sure everyone was accounted for. Cudos for Robyn!
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酒店回复: Dearest Valued Guest,Thank you for taking the time to leave a review. We appreciate your feedback and are looking into the details you have shared. We make sure to use client's valid feedback as consideration on how we can improve our services to better meet expectations. We hope to have the chance of hosting you again soon in an even better experience.
4.0分
其他
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Good place
The hotel staff were all very friendly and welcoming. Even on check out. The lobby and breakfast areas were always clean and smelled great. The carpet in the hallways was dated and dirty. The room was very clean. Had plenty of towels and some toiletries. The water pressure in the shower was great! The blow dryer was terrible. The bed and pillows were clean and comfy. I would go back if I came that way again. Just needs a little TLC :)
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酒店回复: Dearest Valued Guest,Thank you for taking the time to leave a review. We appreciate your feedback and are looking into the details you have shared. We make sure to use client's valid feedback as consideration on how we can improve our services to better meet expectations. We hope to have the chance of hosting you again soon in an even better experience.
5.0分
家庭亲子
We were booked at another hotel that turned out to be a real dive, and the staff here found us a room and let us check in early.
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酒店回复: Dear Valued Guest,Your kind words mean so much to us! We always aim to deliver top-notch service, and we’re delighted to hear that we succeeded. We can’t wait to host you again in the near future.
5.0分
其他
The clerk let ua check in at 2pm even though check in didn't advertise until 3pm. She was super kind and friendly!
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酒店回复: GlendaThis is review is absolutely amazing regarding the front desk ability to get you checked in earlier. The team and I are always here to assist with all our guest needs. We look forward to seeing you again soon!!
2.0分
家庭亲子
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Reading the reviews I was encouraged by the repeated comments stating the hotel was clean. Unfortunately, that was not the experience we had. The room was dated and not very clean with stains on furnishings and the remote control looked like something spilled on it. Also, the deposit hold (for incidentals) was $100!! The lady at the desk told my husband it’s usually $250 just in case someone smokes in the room. We have stayed at 5 star hotels that simply hold $25-$50. Ridiculous!!
Thankfully I booked this room for my husband and daughter for just one night so my daughter could attend a basketball workout in town. More than one night would have been a no go!
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酒店回复: Dearest Valued Guest,We understand that our services did not meet your expectations, and we want to assure you that we will take steps to improve our services. We value your feedback and appreciate the opportunity to learn and grow from it.
5.0分
朋友出游
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Every single staff person was polite and friendly. The room and breakfast area were clean. Breakfast, with scrambled eggs and meat, was average for this type of property. They never ran out of anything. Easy access from Highway. A good deal for the money.
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酒店回复: The Comfort Inn team and I thank you thank you thank you for this amazing review. Our staff, breakfast area and hotel overall is well maintained by all departments so our guest get to experience the high quality service we provide. We look forward to seeing you again soon!
出色地
非常好
The hotel is very dated. Hallway carpet is nasty. Hotel is under construction. No access to elevator
Loved how inviting it was. The staff was was very friendly. They even gave us an extra room key. Thwy said if we had any trouble they would make it right. The only downfall was the ice machine. On the first floor was broken. Wonderful breakfast. They moring staff on Saturday went out of hos way to find me coffee creamer that i liked. They definitely went out of the way to chat and say good morning and have a good day. Its definitely a place i will go back to. Price was just right for the 3 of us.
Robin was great! She was the receptionist when I arrived. She was courteous and kind! The only thing that went weird was that an 18 wheeler drove through the building and we had to evacuate. Robin was amazing! She made sure everyone got out safely and that she made sure everyone was accounted for. Cudos for Robyn!
Good place
The hotel staff were all very friendly and welcoming. Even on check out. The lobby and breakfast areas were always clean and smelled great. The carpet in the hallways was dated and dirty. The room was very clean. Had plenty of towels and some toiletries. The water pressure in the shower was great! The blow dryer was terrible. The bed and pillows were clean and comfy. I would go back if I came that way again. Just needs a little TLC :)
We were booked at another hotel that turned out to be a real dive, and the staff here found us a room and let us check in early.
The clerk let ua check in at 2pm even though check in didn't advertise until 3pm. She was super kind and friendly!
Reading the reviews I was encouraged by the repeated comments stating the hotel was clean. Unfortunately, that was not the experience we had. The room was dated and not very clean with stains on furnishings and the remote control looked like something spilled on it. Also, the deposit hold (for incidentals) was $100!! The lady at the desk told my husband it’s usually $250 just in case someone smokes in the room. We have stayed at 5 star hotels that simply hold $25-$50. Ridiculous!!
Thankfully I booked this room for my husband and daughter for just one night so my daughter could attend a basketball workout in town. More than one night would have been a no go!
Every single staff person was polite and friendly. The room and breakfast area were clean. Breakfast, with scrambled eggs and meat, was average for this type of property. They never ran out of anything. Easy access from Highway. A good deal for the money.