Room was great for the price point. No complaints there. The grounds were not nice. The carpet in the hallways looked like they haven't been cleaned in years. But the front desk staff was great, and the rooms were clean and comfortable. Great place to stay overnight.
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酒店回复: Hello Erik,Thank you for your feedback! We're glad to hear you found your room clean and comfortable, and that our front desk staff made a positive impression. Your comments regarding the grounds and hallway carpet will be shared with our management team for consideration as we continually strive to enhance our guest experience. We appreciate your input and hope to welcome you back for another stay in the future.
4.0分
其他
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Staff was very friendly. Room was clean. The bed was the most comfortable I've ever slept in. Only problem was low water pressure in the sink (which they fixed) and no coffee pot in the room. I would definitely stay here again.
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酒店回复: Hello Mary Alice,Thank you for sharing your positive experience with our friendly staff and comfortable accommodations. We're glad to hear you enjoyed the cleanliness of your room. Your feedback regarding the water pressure and coffee pot has been noted, and we appreciate you bringing it to our attention. We're thrilled to know that you would consider staying with us again in the future. We look forward to welcoming you back!
1.0分
家庭亲子
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The room was outdated and needs renovated. The towels were dirty. I was not aware of a deposit and when I asked what the charge was staff seemed clueless. Also noted it would take 30 days to come off. Thats not normal. I would never stay here again.
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酒店回复: Hello Brittany,Thank you for sharing your feedback. We understand the importance of a comfortable and well-maintained environment. Your comments regarding the room condition and towel cleanliness will be shared with our team for review. Regarding the deposit, we appreciate your input as it helps us improve our communication. We hope you find accommodations that better meet your expectations on your future travels.
2.0分
家庭亲子
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Bed linens weren't good, blankets weren't good. Bed was great though. Breakfast was poor, no bread or eggs. Serving platws were poor quality, pancakes stuck to them and had to be scraped to be consumed. Fruit juices, cereals loaded with sugar. Coffee cups once shut leak as you sip and ruin your shirt
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酒店回复: Hello Savi,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you found the bed comfortable, but we're sorry to learn the breakfast and linens didn't meet your expectations. Your observations about the food quality and coffee cups are valuable and will be communicated with our team for future improvements. We appreciate you taking the time to provide your insights as they help us work towards enhancing our guests' experiences.
3.0分
其他
Unwelcoming entry, including car park. Staff was not friendly. Room was "sticky" on door handles and carpet. Just gross, and did not look like the photos.
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酒店回复: Hello Julie,Thank you for your feedback regarding your experience. We're sorry to hear that your initial impression was not as welcoming as expected and that the cleanliness of your room did not meet your standards. Your comments about staff interactions and the condition of the facilities will be shared with the relevant teams for their review. We appreciate your input and hope you will consider staying with us again in the future.
3.0分
其他
A/C smelled of mold. Bathroom was wiped down but not clean. Carpets throughout were sticky and filthy. Sheet were crummy. Bugs and garbage in the halls.
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酒店回复: Hello Emily,Thank you for sharing your feedback regarding your recent stay. We take cleanliness very seriously and appreciate your observations, as they help us evaluate our standards and make necessary improvements. Your concerns will be escalated to the appropriate department for review. We strive to create a comfortable environment for all our guests, and your comments will assist us in our efforts to enhance the overall experience.
5.0分
家庭亲子
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Great budget motel with convenient access to I-70. The room and facilities were clean, the beds were reasonably comfortable, and there was a surprisingly nice pool and hot tub.
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酒店回复: Hello Sean,Thank you for your feedback about your recent stay. We're glad to hear you appreciated the cleanliness of the rooms and enjoyed the pool and hot tub. We strive to provide a comfortable and convenient experience for all our guests. Your comments will be shared with the team, as they help us continue to improve. We hope to welcome you back on your next visit!
3.0分
其他
Room smelt like old wet towels. door handle to bathroom was almost falling off. Very old looking doors.
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酒店回复: Thank you for staying with us and taking time to review us apologize for the inconvenience.
5.0分
其他
The staff was very nice. We liked the pool and hot tub and breakfast. Beds were comfortable.
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酒店回复: Hello Christina,Thank you for your kind words about our staff and amenities! We're glad to hear you enjoyed the pool, hot tub, and breakfast offerings, as well as the comfort of your bed. Your feedback is appreciated, and we value your insights as they help us enhance our guest experience. We hope to welcome you back on your next visit and continue to provide you with enjoyable stays.
位置很方便，性价比很高，美好的旅行
Room was great for the price point. No complaints there. The grounds were not nice. The carpet in the hallways looked like they haven't been cleaned in years. But the front desk staff was great, and the rooms were clean and comfortable. Great place to stay overnight.
Staff was very friendly. Room was clean. The bed was the most comfortable I've ever slept in. Only problem was low water pressure in the sink (which they fixed) and no coffee pot in the room. I would definitely stay here again.
The room was outdated and needs renovated. The towels were dirty. I was not aware of a deposit and when I asked what the charge was staff seemed clueless. Also noted it would take 30 days to come off. Thats not normal. I would never stay here again.
Bed linens weren't good, blankets weren't good. Bed was great though. Breakfast was poor, no bread or eggs. Serving platws were poor quality, pancakes stuck to them and had to be scraped to be consumed. Fruit juices, cereals loaded with sugar. Coffee cups once shut leak as you sip and ruin your shirt
Unwelcoming entry, including car park. Staff was not friendly. Room was "sticky" on door handles and carpet. Just gross, and did not look like the photos.
A/C smelled of mold. Bathroom was wiped down but not clean. Carpets throughout were sticky and filthy. Sheet were crummy. Bugs and garbage in the halls.
Great budget motel with convenient access to I-70. The room and facilities were clean, the beds were reasonably comfortable, and there was a surprisingly nice pool and hot tub.
Room smelt like old wet towels. door handle to bathroom was almost falling off. Very old looking doors.
The staff was very nice. We liked the pool and hot tub and breakfast. Beds were comfortable.